Pipedrive

Pros: The main thing we want to highlight is its ease of purchase thanks to the fact that it is very cheap compared to other CRMs we use that are on the market. It is very easy to set up to add new staff members and the general marketing department. It is an excellent tool to keep in order business contacts and customer prospects.

Cons: We need to be able to link multiple email accounts to one main account, as sometimes the consultant on duty can't check project updates and whoever is logged in can't access due to lack of connection or access.

Overall: Pipedrive is the best tool for tracking conversations with potential suppliers, customers and partners. It is the best tool for to-do's and is the most direct way to transmit important files via email.

Pros: I like that Pipedrive has many great marketing process guidelines; it is highly robust and helpful for organizing social media and managing any advertising benefits. Pipedrive is very good for many positive results. Pipedrive will be able to help you improve your custom fit and strategically increase revenue. Highly recommended, it is an excellent software of excellent quality and very useful.

Cons: They should improve the integration of multiple customer social media accounts and manage them to a great level; it would be ideal to realize many social and business marketing goals; we have a large distribution of campaigns that help diversify the business.

Overall: Honestly, Pipedrive has given multiple opportunities to achieve a great sales, advertising, and general marketing management partnership. It is essential to the organization because we meet the demands. It is necessary and has given incredible strength for new customer acquisition.

Pros: It is an incredible performing software that has helped us improve our CRM and sales processes in my organization. It provides us with everything we need to retain useful information from our customers and relate to our sales process to ensure improvements across the board. Everything within your environment is well organized and it is simple to store and access our customer information when the need arises.

Cons: Your interface could be more modern and your environment could be more customizable, nothing else to point out.

Overall: It helps our customer success, sales and marketing teams to better manage customer relationships and keep all customer information within a reliable and easily accessible platform for those involved in the processes involved. It's a CRM unlike any other that has benefited us every step of the way since its implementation. It is a CRM different from many others in the market that efficiently complements the sales processes and guarantees a good management of customer and sales information.

Pros: Within Pipedrive we possess all the tools to make our work with customer conversions extensive and easy to carry out. There are many useful options we can take to make our communication towards customers as clear as possible, and customizable on different levels, depending on our sales target.

Cons: Pipedrive's reporting system is not intuitive enough for us to be able to apply forecasting methods correctly, even though group or individual profit tracking can be done. Earnings reports are not updated, on a daily basis, until all salespeople have manually updated their data.

Overall: What we were looking for before we got Pipedrive was an extensible software that would allow us to attach our sales to our Excel reports, and fortunately, with Pipedrive we have been able to go much further than that, with the use of templates that vary in relation to the sales methods we want to apply.

Pros: Among the crm on the market with greater compatibility with other apps, Pipedrive is one of the most positive points when it comes to personalizing sales information. Pipedrive is quite good at handling online messages through various channels, so it is easy to keep in touch with leads.

Cons: Through Pipedrive's communication dashboard we can analyze the most popular trends in our target market, and the most frequent movements of our audience, but we can't exploit this to the fullest by not having a good system for importing databases from external services. It does not integrate well with mass marketing services.

Overall: Pipedrive is a good way to keep track of what happens within each of our sales, and to save time by communicating more quickly with customers. It is innovative to be able to create so many funnels without making it difficult to follow them, and to add to them all the information necessary to work correctly.

Pros: Pipedrive has been great for organizing workflows and visualize several of our processes. Definitely recommend!

Cons: No cons to Pipedrive that we have seen so far. It's worked well.

Overall: I would recommend Pipedrive to other people. For sales teams, it would be especially helpful, I am sure!

Pros: The software is very intuitive and you can "master" it without wasting too much time. The customer relationship management tools are relatively inexpensive. Pipedrive syncs very well with Google's G-Suite products. The dashboard allows you to "see at a glance" project progress. The software allows users to blind copy a project-specific email address, which will automatically populate the details/attachments related to that specific email into Pipedrive.

Cons: By providing similar features to Dropbox, the software can benefit greatly. It would be great to be able to grant external parties access to the file sharing portal hosted on Pipedrive. To my knowledge, Pipedrive does not provide this feature. However, it is worth noting that users can upload items that have been sent to them. In fact, if you attach a file to an email that has copied the specific email address of the "special" item, Pipedrive will upload the attachment to the repository.

Overall: We use Pipedrive as a customer relationship management tool. This software is used exclusively by some members of our management team. Tracking communication between our team and other suppliers, key figures, entities and even other people in the organization can be very difficult. Pipedrive allows its users to quickly check communication history, contact information and future meetings/calls/planned activities. I can call Pipedrive instead of calling my teammates to check project status. It is worth noting that although the tool is only used by a few team members, the product can still be easily used throughout the organization. Pipedrive is well suited for small and medium-sized businesses that need cost-effective customer relationship management tools. If an entity's users are struggling to maintain communications between their organization and external (or internal) entities, the tool will provide a lot of easily accessible visibility. Someone told me that some more powerful platforms would be better suited for large companies. For example, a large commodity company may be better off compared to one of Pipedrive's stronger competitors. In other words, my team and I are very satisfied with Pipedrive.

Pros: Your estimation tool provides me with very real and accurate data (combined with my knowledge of the market and products, etc.), which can help me understand my potential revenue range according to the current sales process. Your dashboard has been carefully designed to balance simplicity and density of information. I can see all my current prospects at all stages and, at a glance, who I need to contact again to maintain progress. Pipedrive seems well suited for small businesses with cross-functional vendors. I'm not sure it's right for the large enterprise situation. But for small businesses that need to get rid of lead management through email and spreadsheets and don't need enterprise solutions like Salesforce, Pipedrive is the right solution.

Cons: Once the customer completes the sales process, the application has nothing to do with the customer. I need a separate management system for existing customers.

Overall: I use Pipedrive to track sales. Now, as the only salesperson, I am the only user of the application. It helped us to immediately understand leads throughout the sales process and estimate potential revenue and timelines. It has completely organized and simplified the process which was previously very problematic and confusing.

Pros: With Pipedrive there are many situations that can be covered, from processes that need to manage a sale, to showing sales enablement. By having multi-channel data collectors it is possible to review and separate sales information depending on its sources, to create reports as specific as possible.

Cons: In terms of customer support sessions, it is better to use another crm service that does better support analysis, in which follow-up strategies can be applied, or at least has a live chat with greater customization possibilities.

Overall: Pipedrive is mostly oriented to the use by small clients, as sites where sales are made only at retail, which is demonstrated by not being as capable of handling large amounts of sales. Pipedrive is a service from which it is very convenient to communicate with customers and analyze current trends.

Pros: The drip system offered by Pipedrive causes emails to be sent in different ways, which throughout the workday is great for not oversaturating our server. We can schedule emails to be launched in an automated way when we receive requests for interactions from the public.

Cons: We cannot integrate surveys within the emails we send, or at least not the classic surveys whose structure is based on the annotation of checkboxes, since Pipedrive does not have integrations with services based on this dynamic. We cannot connect Pipedrive to our forms within the company's landing page.

Overall: As a marketing department, we know that email applications in the current decade are less and less necessary as we have so many tools to interact, but Pipedrive makes the emails we launch using it have an acceptable reach, and the market research and customer search operations we do are positive.

Pros: Segmenting customers in Pipedrive is one of the most notorious advantages of the platform, since you can add the information stored within the sales funnels to them and vice versa. In general, Pipedrive works with an advanced sales enablement engine, with which you get a high level of customer management and oriented towards market trends.

Cons: Pipedrive does not manage documents, which conditions our overview of online documents, and forces us to opt for other services when we need to report on commissions and data collected within social networks. Pipedrive also lacks a tool for reviewing sales presentations.

Overall: Pipedrive is a high-end CRM, making it easier to contact customers and conduct sales transactions than it would be using a conventional crm. In addition, it has several applications in the sales area as well as in the technical support and training area, which is positive for providing information to other salespeople.

Pros: Starting with the visual part, Pipedrive's interface is very complete, easy to use and adaptable to any consultant who wants to use it. We have saved a lot of time with the automations that Pipedrive has allowed us, as well as integrating Slack has been great since it is very useful for us and for any department in our company.

Cons: Pipedrive does not have SMS reminders for activities, which sometimes makes us unable to communicate on time with the work team. We would like to have several internal chat functions to be able to schedule activities with the company's sales team.

Overall: We have been able to manage our entire sales funnel with this tool, keeping a record of all the activity records that have been related to each customer that we have registered in our sales funnel. The periodic follow-ups are excellent, which makes us want to recommend Pipedrive without any problems. We have been able to streamline the Pipedrive sales process, mainly in the sales and marketing department where we streamlined production through Pipedrive automation on the server. It helped us to quickly keep track of the follow-ups made for each ticket.

Pros: Pipedrive is relatively easy to use, easy to learn and has great potential when integrating with customers because it does not show any type of error in each record. It gives us the option to differentiate by icons at what stage of the project we are and thus have specified each potential customer and with whom we are working comma to be directly interested in the follow-up. It has improved the communication between the administration department and the sales department.

Cons: Sometimes the customer support is quite limited, we can be fooled with certain plans that do not include support by phone or chat only by email and that is a bit cumbersome at the time to expedite the solution of any problem. They have also limited us the option to download prospects within Pipedrive, since in some cases we consider downloading each client and this is going to make the configuration manually to be sure of what we do.

Overall: Pipedrive is excellent, since we have been using it it has been difficult for us to lose track of each client which is a plus for the development of each project, as well as we have kept up to date each notification to be able to enter correctly at all times in the different stages that the project shows us. On no occasion have we missed any opportunity thanks to Pipedrive. We managed to implement the notifications in every project, which makes the use of this CRM totally successful for any department in our company. We can also provide tracking of every lead to streamline every report we need to notify.

Pros: Pipedrive has so many ways to be applied that it can be used for all kinds of ramifications in the commercial area. The best ones are undoubtedly the execution of follow-up processes to customer surveys, which helps in the optimization of studies for future sales planning. With its responsive design, it is easy to navigate on cell phones.

Cons: The analytics should be configured to be more precise in terms of the relevance of the information we want to get, since Pipedrive shows too many points within these, such as extensive behavioral mappings, which we do not need to obtain the necessary results, and time is wasted configuring the platform.

Overall: Regarding the integration capability that Pipedrive has for managing external eCommerce services we are quite satisfied, as we have managed to implement SEO strategies to our sales campaigns in different parts of the web. Pipedrive is an acceptable service for tracking visitors to our website.

Pros: The program provided us with a guide on its features and how to add them to our company, without the need for consultants. The interface is simple to manage our customer lifecycle, its impressive automatic tracking of calls and mails regarding sales is very transparent, it provides us with real-time reports that show if we are on the right track, making it easy for us to adjust course if necessary.

Cons: There is no visibility on whether or not our customers read the mail sent by one of our consultants. It does not have other means of communication that are more direct with our clients such as videoconferencing or instant messaging, as it is important for us to keep in touch with our clients and meet their needs.

Overall: Pipedrive informs us about which products, actions and teams can help improve our sales. To deeply review the measures and parameters of our business by tracking the progress of the company by setting individual and group objectives, the platform measures the productivity of the company according to our goals. We had a great experience with the software because it helped us to observe and solve which were the errors we had regarding our sales, making a simple analysis of the sales process and monitoring the administrative tasks of the company saving time, efficiently managing the flow of sales of the entity.

Pros: Pipedrive has provided us with a correct communication management and consecutive interaction with each of the clients. For us, Pipedrive has become a completely important solution because it is the essential system to be able to carry out negotiations and to be able to offer clients a more stable communication where the resolution of ideas can be carried out. One of the things that I like the most about Pipedrive is that it allows me to communicate with clients through various modalities, currently this platform allows me to follow up with the client and the questions they have had, and I can attend to them by direct messaging, email , call and many other ways. In addition, another of the things that I love about Pipedrive is that it has a very extensive registry of the cases that have been attended and those that have not yet been attended, in this way we can be organized regarding the cases that have been waiting for us. answer.

Cons: For now I have no complaints about the adequate service that Pipedrive has provided me, I am satisfied with all the functionalities because it has allowed me to establish direct contact with customers during the sales process, in order to solve the generation of doubts during this process. In addition, Pipedrive has had us failures in its UI, it has been completely fluid without any type of alternate error.

Overall: What company would not like the customer service system during the sales process to be so accessible? Pipedrive has an incredible functionality which has allowed us to get in touch with the client and be able to follow up and monitor them more closely to complete all the factors that encourage them to negotiate with us. Pipedrive has given us a fairly good experience, without any flaws and we have obtained a system that keeps us informed of any request that clients have to complete a negotiation with us at any time. I am satisfied with this great CRM platform.

Pros: The management of consistent communication with customers is one of the most important factors for us because that is what generates more sales in our company, and allows us to satisfy the customer. What I liked the most about Pipedrive is the "offers" section since this section shows all the transactions or negotiations that are happening in real time with each client, and thus we can handle them at different stages in the sales channel. Furthermore, this section has allowed me to be more attentive to each new negotiation that opens. I also really like the "occupations" section since here I can know what kind of attention has been given to each client negotiation, be it a call, meeting, task or trading deadline.

Cons: One of the things that I have always criticized negatively about Pipedrive is in relation to the prices that this platform handles. I currently consider the plans that Pipedrive offers to be somewhat high in price. There are many platforms to control a company's CRM that offer similar features, but we have considered continuing to use Pipedrive due to its effectiveness in tracking deals in real time, however, I think that the prices should be a little lower so that have a much higher ROI.

Overall: Our general experience with Pipedrive has been very good, despite the high prices of the plans it has offered us, we have decided to continue using it in our company because it has been a software that has provided us with real-time monitoring of each open case and each open negotiation with clients. Pipedrive helps sales to be more successful, as a closer negotiation can be done with the customer and it can be done consistently, giving a much faster response for each negotiation request. In addition, Pipedrive has helped us to control the sales history, knowing what type of negotiation is taking place, we can also know if a call with the client or a meeting has been scheduled to consolidate the negotiation.

Pros: Faster to track the lead.
User and superb customer support.
Efficiency with team collaboration.
Interface is intuitive

Cons: Great and very superb with team collaboration and team management.

Overall: Superb experience with project management.
Super efficient with lead management.
Easy to track the contacts.

Pros: Pipedrive is a well known and productive CRM for small and medium business. It offers business sales for forecasting, pipeline manager, project managing, email lead capture, conversion of leads, and powerful performance metrics data visualization. Great integration backing.

Cons: The deployment was not very easy. Overall its good.

Overall: Everyone in my team loved Pipedrive to manage the customer relationship and sales management. Overall, Pipedrive and the completely perfect platform for our CRM to manage and visualize leads.

Pros: Bringing Pipedrive into the organization wasn't difficult. Pipedrive so robust and nothing comes close to the versatility of this platform. The lead conversion ratio is also increased. It also allows for Quote management.
Its interface is streamlined..

Cons: It delivers what we want. No negative experience.

Overall: Our overall experience has been completely positive and we are quite happy with Pipedrive. It helps to minimize the workload. It works very well in lead and Quote management. Recommended.