Call Tracking Software

Find out who your prospects are, where they came from, what they‘re interested in and which ones are ready to convert. Identify active prospects browsing your web site. Track where they visit, how they got there and map their interests over time, building a powerful buying profile. B2B prospects will often respond by phone. Track and record calls from multiple online or offline media sources. Link them to web visits and email responses. Salesfuel integrates with MailChimp and tracks all your email responses. Previous or subsequent web visits or phone calls are matched creating invaluable sales lead intelligence. Consolidates historical data into one easy to read chronological timeline. Track lead sources, geo location, page visits, keywords, email clicks, call recordings and more. Score, rank and prioritise your follow up actions for each prospect according to their online and offline interactions with your company.

AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions.

WebFX's proprietary digital marketing platform makes it easier than ever to track digital marketing performance, conduct industry research, calculate ROI, and make strategic decisions. View information instantly about how your leads arrive on your website, what pages they visit, what campaigns are driving phone calls and other vital information. With this tool, you'll be able to seamlessly manage leads and phone calls from the web. You'll receive reports of new leads, in addition to real-time reporting of their activity on your website, their contact information, and what they're looking for.

NobelBiz, Inc. is a contact center software technology company providing carrier services and an omnichannel platform for call centers. The company mainly serves clients in the US, but offers its services worldwide. NobelBiz brings a carrier-of-carriers network that guarantees uptime with extraneous backup servers ready to kick in at any time. NobelBiz OMNI+, the omnichannel contact center solution, can handle all social channels together with traditional channels in a single, browser-based platform.

With CalltrackFX, you know exactly how many phone calls any one marketing campaign is generating. Plus, the data is automatically integrated into your Google Analytics. You'll know which campaigns are successful and how to improve the ones that aren't.

Use Voice Broadcast to send important alerts, promotions, updates, and notifications to customers, employees, voters, and more. Our new streamlined process lets you quickly pick your sender, receiver, and send your message in minutes. Purchase local and toll free numbers from our database to use on advertisements and track the effectiveness of each campaign. Make smarter decisions based on results and get a better understanding of what works for you. Our call tracking service will help you market your business, affordably and effectively. With an IVR (Interactive Voice Response) system, you can set up surveys, polls, appointment reminders, payments, and more for inbound or outbound uses. Customers interact using a simple keypress. Our IVR technology is easy-to-use with a simple drag and drop menu or XML. IVR systems allow you to connect with your customers like never before.

Call-tracking analyzes and measures your telephone performance. Call-tracking is an innovative solution that allows your company to track and analyze its incoming calls. Thanks to the data collected by call-tracking, you get a precise and reliable view of the performance of each communication medium that you use in your strategy. This makes it easier for you to understand your communication expenses, and then to be able to adjust your budget according to the results obtained. All companies find it beneficial to use a call-tracking solution. You don't have to be a big structure or spend large budgets on communication to analyze the effectiveness of your strategy! It is important to assess your return on investment , even from a single communication medium, especially when you know that phone calls have the most important purchase intentions. Detailed alerts and reports to track your results.

Platform to boost your marketing and sales. We help to see sources of conversions and revenue by driving data to a single interface. Ringostat reports show ad source, campaign and even keyword which generate calls from customers. Thus, you can understand how your advertisement works. Analyze all phone calls via clear custom reports with 32 parameters. You won't have to wait for weeks if you need to connect new phone numbers for tracking. If you need to activate new phone numbers for tracking, we’ll do it within one business day. End-to-end analytics allows analyzing the advertising effectiveness by the most reliable metric — revenue. Otherwise, a business has to be oriented on interim conversions. For example, clicks, calls, etc. that don’t always lead to sales. End-to-end analytics unites data on costs from advertising systems and revenue from CRM. It recreates the customer journey as well: from the first glimpse of advertisement to the purchase.

The fastest and most cost effective way to connect marketing channels to sales teams, while supporting customers. Get rid of manual, repetitive tasks. Implementing automated routing and workflows for your routine calls and activities frees up your marketing, sales, and support teams to act strategically instead of getting bogged down by manual tasks. Eliminate the disconnect between you and your customer. One line of Contact Clouds' tracking code on all the pages of your site does all of the work. No custom URLs or tags needed. Tracking code will instantly recognize the channel and geographic location visitors are coming from and show them the correct phone number. Ensure critical actions take place while conserving your agent resources. Use triggers to define logic and create a unique workflow for your team that routes callers how you want, based on events or actions taken by you or your caller.

Track all phone calls from digital and advertising platforms with call analytics and learn which sources drive high-converting calls. Maintain product quality standard by monitoring the calls and improve your market effectiveness and ensure quality assurance. Share insights and deliver ROI for the client and turn conversations into conversions by merging thousands of businesses and agencies. Call Forwarding service will ease you to work from anywhere without missing an important phone call and giving your business the kind of fast-paced flexibility that is needed to make the most of your business transactions. Gain information at your fingertips by recording calls and know what the customer has said so that you don’t miss any important action items. Dynamic number insertion enables you to change your business phone numbers dynamically on your website based on the online marketing source helping marketers know which marketing activity drove the most traffic to their website.

Integration of all marketing expenses in one place. Easy to control - easy to manage. Accurate data on the effectiveness of advertising channels, campaigns and keywords. Accounting for all types of requests - calls, online requests, chats, baskets, etc. Automatic scoring and assessment of the tone of telephone calls. Complete funnel of conversions from ad impressions to sales and ROI. 96% guarantee of the accuracy of determining the source of the call If more than 4% of calls are not identified to a specific site visitor, we will add numbers at our own expense. Our products help your business optimize marketing costs.

A virtual PBX is a service that unites all company numbers into a single network, stores the entire history and records of conversations with clients. It also automates work and improves employee efficiency and customer service. To streamline and control the communication of employees with clients. To automate communication with clients and work in the CRM system. To see the volume and quality of conversations of each employee and the company as a whole. To ensure a consistently high level of customer service. First of all, you will have a personal account, which stores data on all calls: their total number, time, duration, call records, a list of missed calls, detailed analytics and much more. You will have a record of all calls. This means that you can listen to any conversation between the manager and the client. The very fact of this feature motivates employees to work more efficiently. It is much faster and easier to resolve controversial issues and train new employees.

Gain control over collections with Cogent, an on-premise debt collection and case management solution. Cogent features include rules engine, on-boarding, document management, and calendar management functionalities. With Cogent's rules engine, users get a set of predefined rules and conditions for data assessment and evaluation. Cogent's case management functionality enables users to manage case records and dates.

Call Sumo helps businesses that depend on customer phone calls get and retain more customers. We easily identify opportunities for improvement in marketing and customer interactions by pairing the best of Machine Learning with Human Insights. Business and marketing interactions can be complex. Call Sumo simplifies the optimization by notifying the right participant at the right time such as using an Enhanced Caller ID to notify the receptionist, SMS based alerts when things go wrong and pdf based reports periodically for the marketer and manager to make better informed tweaks to Marketing and sales for better business outcomes. Call Sumo is the essential tool to improve your business and marketing. We literally add intelligence to your existing phone system no matter how old it is. The valuable insight you get from our intelligent call tracking software allows you to take advantage of marketing techniques that Fortune 500 companies use all the time.

It's vital for analyzing your customer phone calls to generate revenue and reduce costs. Infinity empowers businesses to sell more, streamline operational processes, and optimize marketing budgets. Infinity is a cloud-based call intelligence platform, and an integral part of the technology stack for marketing, sales, and contact centers. Advanced call tracking technology also plays a pivotal role in measuring the true sentiment of your customer conversations. By understanding the context and feeling behind a call, the outcomes from your customer engagement will be greatly improved.

The inConcert Allegro Contact Center suite of software is specifically designed so organizations can optimize their remote contact with customers, no matter what channel they choose. Advanced functionality incorporates profound business knowledge with the goal of aligning contact center operations with the industry’s best practices. inConcert Allegro Contact Center’s customized solutions reduce operating costs and maximize productivity while providing an excellent user experience. One word describes the inConcert Contact Center Allegro platform: comprehensive. With the additional advantage that all of the platform’s functional components have been developed by just one company, including inbound and outbound voice, CTI, dialer, IVR, recording, quality, monitoring, reports, and messaging, among others. The result is a uniform criteria for the development and evolution of inConcert’s tools. Technology silos are gone, along with technology gaps and failures.

Automated Call Intelligence. Drive actionable insights from interactions between the two most important resources in your business; your employees and customers. Automate QA processes across all interactions, easily identify specific areas where additional agent training may be required and optimize team performance. Ensure your business complies with regulatory and privacy laws and is effectively managing risk. Pause/resume calls at leisure and receive alerts for potential compliance issues. Unlock insights from your customer interactions and gain the tools to measure and improve your business to customer engagement and experience. Get a clear understanding of what customers say and want via powerful sentiment analysis, campaign monitoring, topics analysis, segments and much more. Call recording and tagging simplified. CallN makes it easy to tag and organise your calls while creating custom rules to minimise repetitive tasks.

InGenius Connector Enterprise expertly integrates existing telephone systems into leading CRMs, with an enterprise-proven solution. Using innovative computer telephony integration (CTI) that offers maximum configuration flexibility and security, Upland InGenius easily adapts to unique contact center needs. Backed by reliable expertise and superior customer care built over 20 years in the enterprise telephony space, InGenius helps contact centers increase productivity and enhance the customer experience. InGenius Connector Enterprise equips contact centers with features like screen pop, click-to-dial, automated call logging and call reports. The solution enables agents to efficiently serve customers and see a comprehensive view of interactions for intelligent decision-making. Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel

3CLogic is the leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Microsoft Dynamics, Salesforce, and SugarCRM. With deployments on five continents and a growing base of Global 2000 clients, 3CLogic drives digital transformation by improving CX, organizational efficiency and reporting insights using dynamic IVR, CTI, AI, advanced speech analytics, and API-driven integrations.

Founded in 2018, Look & Hook is a software organization based in the United States that offers a piece of software called Look & Hook. Look & Hook offers business hours support. Look & Hook features training via documentation, live online, and in person sessions. The Look & Hook software suite is SaaS software. Look & Hook is call tracking software, and includes features such as call recording, call routing, caller identification, campaign management, conversion tracking, and keyword tracking. Software pricing starts at $25.00/month. Look & Hook offers a free trial. Some competitor software products to Look & Hook include Leadtosale, CallRoot, and ResponseTap.

CallSource - Own Every Lead CallSource is the premier technology-enabled business performance system that optimizes our clients’ revenue, profit, and brand reputation. CallSource pioneered the call tracking industry and has become the leader in actionable analytics. We deliver insights to solve, strategize, and implement solutions for our clients engaging with their sales performance data. Since 1991, CallSource has recorded and analyzed over one billion phone calls, providing cost-per-lead analysis, sales conversion percentages, sales recapture solutions, and training and coaching solutions to thousands of businesses in the United States, Canada and Australia. As a business, CallSource believes in enhancing the performance and accomplishments of our clients and our people. For more information on CallSource visit: www.callsource.com. Contact CallSource today at 833-YOUR-SOURCE.

800response provides a comprehensive lead generation, lead tracking, and customer interactions analytics solution to manage top-of-the-funnel lead generating practices, providing focused tracking and targeted lead nurturing of with customer profile data and interaction analytics. Ranging from small and mid-sized businesses to large, multi-location dealer networks and franchise systems, and contact centers, we help businesses across all industries boost and optimize new customer acquisitions and interactions, measure and track campaign performance, and monitor the customer experience.

Founded in 2018, NextRings is a software organization based in Latvia that offers a piece of software called NextRings. NextRings offers online, business hours, and 24/7 live support. NextRings features training via documentation, webinars, and live online. The NextRings software suite is SaaS, Android, iPhone, and iPad software. NextRings is call tracking software, and includes features such as call recording, call routing, caller identification, campaign management, conversion tracking, IVR / voice recognition, and keyword tracking. Software pricing starts at $49.00/month/user. NextRings offers a free version and free trial. Some competitor software products to NextRings include ResponseTap, Archonic, and Go4Clients.

Intuitive software that retrieves client information at the time of an incoming call. Fetchit works seamlessly with your Practice Management Software (PMS) and phone system to pull up a patient’s comprehensive chart as soon as the phone rings. Save time, improve customer service, and build relationships to keep customers coming back! Save an average of 37 seconds per call, by having the chart readily available. Easily update or create customer information when they call, using our software. Schedule staff more efficiently with reporting on call volume per day, hour or CSR. Use our notifications to pull up client information within your PMS. By the time you’re done with your greeting, you will have the patient’s chart pulled up and all the information you need to help that client. Customer not in your database? No problem. You’ll have the option to copy their contact information and create a chart or to update an existing client’s chart.

We provide businesses with the tools and support they need to reach more customers, run a more effective marketing campaign, and make business operations more efficient. Our technology is in the cloud which protects you from data loss in local power outages and eliminates any down time that could be associated with moving office locations or even moving individual employees within your office. By eliminating the headaches associated with installing and maintaining land lines, we can reduce your operating costs while increasing your efficiency. Our call center software will increase the number of dials each representative can do while also increasing your response rate. Our telemarketing software allows you to dial thousands of people at one time and only transfer the calls to agents when a live person is on the line. This eliminates the need for each agent to shuffle paperwork, dial the phone, and sit on hold while the phone is ringing.