Mailchimp lists not updating after I clear cache
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To begin, let me say I’m not a techie, so bear that in mind.
At the bottom of this page (and others) on my site, I have an Easy Form offering three different subscriber lists people can join. However, “My Poetry Studio” no longer exists, though it still appears in the list. I’ve deleted that group in MailChimp. I’ve also added a new group, “The Daily Boost.” It does NOT appear in the list.
Everything is accurate in MailChimp. On my site, I’ve tried clearing the Easy Form cache in the two ways recommended. I’ve also cleared my Site Ground cache. I’ve rebooted my computer. But the Easy Form list settings do not update.
My API is connected.
What should I try next? Thanks for any help you can offer.
The page I need help with: [log in to see the link]
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Hi @pcoledai,
Please try enabling debug mode (https://yikesplugins.com/knowledge-base/debug-settings/) and clearing your API cache once again (https://yikesplugins.com/knowledge-base/im-not-seeing-all-my-lists-on-the-drop-down-menu-when-i-go-to-make-a-new-form/).
Our plugin gets the data directly from Mailchimp, so either that request is failing or the cache clear is failing. Hopefully, debug mode will provide us info on which happens to be the case.
Let me know what you find,
Jon
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