Audience

IT departments between 10 and 500 IT members.

About TeamHeadquarters

TeamHeadquarters by Entry is an integrated help desk and project management software for IT teams. With TeamHeadquarters, IT teams can focus on the right work at the right time. The platform offers full-function tools for project management, portfolio management, help desk, and time sheets.

Pricing

Starting Price:
$28.00/month/user
Pricing Details:
On-premise pricing
Small business - $26 per month per user
Mid-sized business - $22 per month per user
Enterprise - $18 per month per user

Cloud pricing
Small business - $28 per month per user
Mid-sized business - $24 per month per user
Enterprise - $20 per month per user
Free Trial:
Free Trial available.

Integrations

API:
Yes, TeamHeadquarters offers API access

Ratings/Reviews

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Company Information

Entry Software
Founded: 1998
Canada
www.entry.com

Videos and Screen Captures

Product Details

System Requirements

SaaS
Windows
Mac
Chromebook

Training

Documentation
Live Online
Webinars
In Person
Videos

Support

Business Hours
Online

help_center_black_24dp TeamHeadquarters Frequently Asked Questions

Q: What kinds of users and organization types does TeamHeadquarters work with?
Q: What languages does TeamHeadquarters support in their product?
Q: What kind of support options does TeamHeadquarters offer?
Q: What other applications or services does TeamHeadquarters integrate with?
Q: Does TeamHeadquarters have an API?
Q: What type of training does TeamHeadquarters provide?
Q: Does TeamHeadquarters offer a free trial?
Q: How much does TeamHeadquarters cost?
Q: What pricing for support is available for TeamHeadquarters?
Q: What pricing for training is available for TeamHeadquarters?

TeamHeadquarters Product Features

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Known Issue Management
Multi-Channel Communication
Network Monitoring
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Community Forums
Knowledge Base
Live Chat
Multiple Brands / Products
Real-time Chat

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Cost Tracking
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Supplier Management
Configuration Management
Contract/License Management
Depreciation Management
Requisition Management

IT Project Management

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Requirements Management
Resource Management
Status Tracking
Task Management
Testing / QA Management
Time & Expense Tracking
Product Roadmapping
Supports Agile
Supports Scrum

Service Desk

CMDB
IT Asset Management
Incident Management
Mobile Access
SLA Management
Self Service Portal
Change Management
Knowledge Base
Procurement Management
Remote Control