Audience

Sales and support teams in small- to medium-sized businesses.

About Aircall

Aircall is the cloud-based phone system of choice for modern brands of 3+ users. By seamlessly integrating with the most popular CRM and Helpdesk tools, we help sales and support teams communicate clearly and efficiently. Admins can instantly add numbers from 100+ countries, scale their teams according to seasonality, and gain deep insights through real time analytics. Accessible by desktop and mobile app, Aircall is trusted by over 3000 companies worldwide. Start a risk-free trial today!

Pricing

Starting Price:
$30/user
Pricing Details:
ESSENTIALS PLAN - $30/user per month, billed annually
PROFESSIONAL PLAN - $50/user per month, billed annually
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Aircall
Founded: 2014
United States
aircall.io

Videos and Screen Captures

Play Video Track your team's call activity, all in one place. Access your business phone on any device, take notes and integrate with your critical software immediately. Optimize the performance of your sales and support teams with real-time data and advanced KPI analytics.

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Product Details

System Requirements

SaaS
Windows
Mac
iPhone
iPad
Android

Training

Documentation
Live Online
Webinars
In Person

Support

Business Hours
24/7 Live Support
Online

help_center_black_24dp Aircall Frequently Asked Questions

Q: What kinds of users and organization types does Aircall work with?
Q: What languages does Aircall support in their product?
Q: What kind of support options does Aircall offer?
Q: What other applications or services does Aircall integrate with?
Q: Does Aircall have a mobile app?
Q: What type of training does Aircall provide?
Q: Does Aircall offer a free trial?
Q: How much does Aircall cost?

Aircall Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Preview Dialer
Predictive Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Employee Directory

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Parking
Encryption

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics
Campaign Management
Escalation Management
Predictive Dialer
Progressive Dialer

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
IVR / Voice Recognition
Keyword Tracking
Campaign Management
Conversion Tracking

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Voice Customization
Voice Mail
Survey Management
Text to Speech

Remote Work

Collaboration
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Remote Access
Remote Support
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Screen Sharing
Credential Management
Project Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration
Predictive Dialer
Telemarketing Management

Reviews

Write a Review
  • Shruti K.
    SMM Manager
    Used the software for: Free Trial
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple and effective cloud based phone system "

    Posted 2020-07-22

    Pros: Aircall provides cloud based phone system. Accessible by both desktop and mobile app. Free travel packages available. Seamlessly integrates. Pretty easy to understand and use. Simple interface. Works very well as we can take or make calls anytime anywhere. Easy to download and setup. Recognise international dial codes as well.

    Cons: It makes everyone's life easy. Good software. Easy to understand and use. No cons.

    Overall: Absolutely excellent and extremely helpful software. Easy customisable. Simple to manage and start. Beautifully designed UX. Copy paste feature saves time. Intuitive software. Very easily we can keep an eye on users. Multitask features.

    Read More...
    Review Source: SourceForge
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