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Consumer Video Feedback Software

Compare the Top Consumer Video Feedback Software of 2021

Consumer Video Feedback Software Guide

What is Consumer Video Feedback Software?

Consumer video feedback software, sometimes called video survey software, enables companies to record, analyze, and showcase videos recorded by customers or users. Some consumer video feedback software can record the customer giving his or her opinion, while some consumer video feedback software can record the user using a product or service. Consumer feedback videos can be used for market research and product improvement, or showcased on a website as social proof. Compare the best Consumer Video Feedback software currently available using the table below.

  • 1
    Discuss.io

    Discuss.io

    Discuss.io

    Discuss.io is a smart video platform that helps global brands and agencies plan, execute and share qualitative research conversations at scale. We help enterprise market researchers, UX researchers, product managers, sales professionals, brand managers and CX departments ramp consumer conversations and streamline the workflow. Built by market researchers, key features include live video interviews, mobile screen share, interactive whiteboards, built-in auto translation (100+ languages), powerful tagging and the Respondent Management Hub. Easily create clips of important moments and build a highlight reel that tells a story, without pouring through hours of video. In addition to a world-class technology platform, we can provide a range of market research services such as moderation, human translation, recruiting and program management through our marketplace.
  • 2
    VideoAsk

    VideoAsk

    VideoAsk

    VideoAsk helps businesses have meaningful interactions by embracing the proximity of video. Interact face-to-face with your audience & build stronger business relationships. VideoAsk is a tool that makes business interactions more personal through video. Making your business more personal makes it more trustworthy. With VideoAsk, you can have asynchronous with your users and potential customers. Just fire up VideoAsk, push the record button, ask a question/s, and share your link. Easy and done. People can respond via video, audio, and text etc... Want to follow up with someone? Just hit reply to keep the conversation going. Every interaction is recorded, transcribed, and organized for you. Let your customers respond the way they want to with video, audio, text & multiple choice. VideoAsk also provides calendar scheduling, payment, file upload & NPS scores as answer types. Business is global, connect (face to face) with your audience wherever they are.
    Starting Price: $24 per month
  • 3
    Adilo

    Adilo

    Adilo

    Go beyond video hosting, get all the tools you need to transform your regular videos into conversion machines that grow your business rapidly. Simply record video messages and videos lessons on your computer with no plugins, downloads or installs required. Video communication is a 2-way street. SnapByte lets you share snap links with your customers or just anyone. All the person has to do is click your special link and they can record videos for you (nothing to download or install). Bring your team together and work together in 1 dashboard. Streamline feedback with time-coded comments, review videos in the pipeline before publishing. Create unlimited video playlists and showcase them flawlessly. Use your playlist to build a tutorial libraries, video series and mini-vlog shows. The playlists can be embedded on your blogs, websites, help centres or e-learning websites or share their link directly on Adilo.
    Starting Price: $29 per month
  • 4
    VideoPeel

    VideoPeel

    VideoPeel

    Remotely collect customer videos in seconds for video testimonials, voice of the customer, and video messages.
    Starting Price: $49/month
  • 5
    UserTesting

    UserTesting

    UserTesting

    See, hear and talk to your customers as they engage with your products, apps and messaging. Make better decisions. Build more customer-centric experiences.
  • 6
    Userbrain

    Userbrain

    Userbrain

    Userbrain shows you what’s working for your product — and what’s not. A simple tool that lets you create a user test in minutes and get results in just a few hours. Whether you’re a UX designer, researcher, or manager, with Userbrain you’re bound to build products people love to use. Watch real people with different personalities, locations, and device types interact with your product in their normal surroundings.
    Starting Price: $35 per month
  • 7
    Toasty

    Toasty

    Toasty

    Video meeting platform focused on making meaningful connections. Toasty is a free and simple-to-use meeting platform that helps you engage people in meaningful conversations. With Toasty, meaningful connections happen because learning is deliberate. Teach online classes or upskilling workshops. Conduct customer research interviews or product demos. Lead presentations that drive change across teams. Ensure meaningful connections with the right environment. Your meeting environment should be naturally engaging in order to get and keep your audience. Design thinking workshops. Brainstorming sessions. Team building exercises — engaged participation is the key to unlock and make your message stick. See how educators, team leaders, product makers, and workshop facilitators use Toasty to provide an unparalleled learning experience. Toasty makes engaged participation the default. We learn best by doing. Engaged participation is what leads to learning.
    Starting Price: $15 per month
  • 8
    QualNow

    QualNow

    QualNow

    Get video of your target consumer answering your questions within the next 24 hours. First, choose your target audience to recruit from our pre-screened nationwide US consumer panel. Choose from 12 demographic filters. Add your custom screening questions. All panelists pre-screened for articulation. Next, enter the questions you would like your target audience to answer with recorded video replies. Within minutes of launching you'll start getting videos of your target consumer answering your questions. Use our built-in tools to filter & analyze your results, and then share them with your team/client. Validate ideas for ads, messaging, branding, packaging (and more) at every stage of your creative development process. Quickly & easily get consumer input on product concepts to shorten your time to market for unique product concepts. Get to know your target consumer in their own words, helping you develop messaging and content that resonates & converts.
    Starting Price: $10
  • 9
    Rayfeed

    Rayfeed

    Rayfeed

    Validate and improve your website or prototypes using video feedback from your customers. Tell your users what to do by using prompts in the form of text bubbles. No coding skills required! Send a special link to your testers. We’ll detect who they are and record their video feedback so you can play it back in our app. Improve conversion rates, user retention and customer satisfaction by implementing changes based on user feedback. Watch & hear feedback from customers as they use your product. You'll be able to see where they get stuck and hear their thoughts on your product. Get the insights you’re looking for without breaking a sweat. You can guide your customers as they leave feedback using pre-defined prompts in the form of text bubbles. Access any of your videos for a quick replay, skip to the tasks you’re interested in and share the data with your team. It's all about getting the feedback you need to make informed product and marketing decisions.
    Starting Price: $36 per month
  • 10
    Boast

    Boast

    Boast

    Boast simplifies customer feedback, video testimonials, and online reviews with 3 easy steps. Get started by selecting a pre-built form template or creating a form from scratch. Customize your form questions and branding to meet your needs. Next, enroll your customers in sequences to automatically ask for feedback or a review. Boast will send a series of email or SMS requests to maximize your response rates. Embeddable widgets help you make the most of the customer feedback you receive. Customize which responses you want to display and how you want them to look. Then put a code on your website where you want them to appear.
    Starting Price: $25 per month
  • 11
    Videoform

    Videoform

    Videoform

    VideoForm helps marketers convert more leads & engage in interactive conversations with customers. Interactive Videos to Build Business Relationships. Videoform lets you create a video ‘you’ to interact with prospects, personally. Use one of our pre-existing templates, or build a VideoForm from scratch. Either way, creating your own conversation takes just 3 steps. Let your users respond the way they want - video, audio or text without downloading new software. It’s human nature to trust a voice with a face. Build consumer trust using nothing but your charm and personality. VideoForm helps you build face-to-face dialogue & create a human connection with your prospects. We have made it easy for you to start. Choose from templates for your industry or use case. We understand ads. Add title & description to your landing pages & make changes as needed. Paste your analytics, FB pixel or tag manager ID & the rest is taken care of.
  • 12
    Outside Voice

    Outside Voice

    Outside Voice

    Start collecting answers from your respondents over their favorite platform. Experience the benefits of building on WhatsApp, the world's most popular and beloved platform. 1 in 3 people worldwide use WhatsApp on a daily basis. Don’t ask people to download yet another app when they already have something they love using. Don’t get buried in someone's email inbox, get replied to immediately by going straight to their WhatsApp inbox. Go from a turnaround of hours to minutes. WhatsApp is where respondents feel most comfortable sharing their thoughts and opinions. Meet your respondents where there want to be met. Get response rates of up to >95%. Stop making respondents context switch between email links and clunky websites and talk to them where they already are. Quantitative answers get you the “what�? but not the “why.�? Combine multi-choice answers with video and audio to get deeper insights by letting people express themselves more fully.
  • 13
    Trust

    Trust

    Trust

    Collect and display authentic testimonials & ratings in minutes. Testimonials by Trust include clients’ photos and backlinks to their websites or social media accounts making the feedback sound more trustworthy than an anonymous one. Moreover, video testimonials put a face to your business and evoke emotions. It’s hard to resist stories of people who face and overcome the same problems. If your clients are visibly satisfied and thankful because of your work, other people will feel it, too. Spice up written testimonials and humanize your work with eye-catching video reviews. Ask your clients to record or upload their video testimonials right from the survey as well as make use of existing videos from Facebook, Youtube, etc. With testimonials by Trust, your future clients won’t doubt the fact that your clients’ love is real.
    Starting Price: $7 per month
  • 14
    LivingLens

    LivingLens

    Medallia

    Work with video feedback at scale. Capture, analyze and share consumer insight video in a single platform. Automatically extract meaningful insights, so you can tell powerful stories that inspire better decision-making. Unlock the power of video insights with our content recognition and analytics tools. Video is engaging, memorable and drives action – it’s the most effective medium there is to communicate a message. The deeper your insights, the more power you have to share a compelling story. Our plug and play APIs enable seamless integration with your existing technology stack. If you don’t need to integrate, jump straight to Capture. Capture video feedback content from surveys, our mobile app, the cloud or even Zoom. Upload new or existing video content quickly and easily using our video capture tools. Dig deep into speech, emotion, object and context data to understand meaningful trends in your video content using powerful AI and machine-learning tools.
  • 15
    Voxpopme

    Voxpopme

    Voxpopme

    Finally, Qualitative Feedback at Incredible Speed, Scale, Depth, and Value. Video feedback allows you to better understand your customers and build empathy with agile qualitative insight at scale. Keep a pulse on the ever-changing behaviors and mindsets of the people that matter most to your business, to influence and drive action, empowering better decisions. Agile Qual is the most efficient way to gain empathy for your business. Don’t just take our word for it, we were voted the number one company by the definitive strategic guide to consumer insights, the Greenbook Research Industry Trends Report. Turn your qualitative agile with video feedback. Video feedback allows you to capture that depth of understanding you’ve been looking for from the people you care about most, at a fraction of the time and cost of focus groups and interviews. Reach respondents anywhere in the world with a series of questions they can respond to via self-recorded videos.
  • 16
    dscout

    dscout

    dscout

    Get the in-context data you need to make better, user-centered decisions. A flexible tool built for more than just diary studies. Prototype feedback, competitive analysis, in-the-wild product discovery, field work supplementations, shopalongs. There’s no limit to the methodologies teams harness with Diary. Fieldwork quality insights made affordable and agile. Press “go�? on your study, then return to the platform with results waiting. Diary gets you immersive data you can collect at “just the right time,�? and review on your own time. Take impactful action items from challenging research questions. dscout findings are built for impact. Harness powerful in-platform analysis tools to tag, filter, and synthesize with ease. Share with your stakeholders and engender empathy with intimate video responses. From launch, to field, to deliverable with ease. Pull out your most articulate participants with our machine-learning-based “expressiveness�? feature.
  • 17
    UserTribe

    UserTribe

    UserTribe

    We test to understand real people. And to understand real people you need not only hear what they say but also how they say it, what they look like, what feelings they express and how they engage with your product or solution. The UserTribe platform enables video-based testing with real customers all over the world combined with anthropological analysis enhanced by AI and machine learning. The result is deep human insights that empower businesses to make great customer experiences. Discover exclusive insights on customer-centricity and how you can involve your customers in your business processes and decision making. People express themselves using all their senses and in context. In order to fully understand the customer and create valid human insights, UserTribe’s methodology and software utilize the rich video-format to capture and analyze all sensory reactions from sentiment to facial expression.
    Starting Price: $150 per year
  • 18
    Respondent

    Respondent

    Respondent

    Respondent is a marketplace for sourcing business professionals for in-depth research interviews. Gain a deep understanding of your target audience. Recruit business professionals and the general population for research interviews. Create B2B or B2C research projects. Start recruiting your target audience. Pay participants after your interviews. Recruit business professionals with verified work information. Refine your product with feedback from both current and prospective users. Test the viability of your ideas quickly, and find inspiration for new projects. Talk to users of competitive products, and hone in on what makes you unique. Research B2B topics with real participants from verified companies. Leverage our top-notch participants for a wide variety of consumer research topics. Build customer personas with live conversations - not guesswork. Target the audience you want to conduct research with and choose how much you want to pay them.
  • 19
    FocusVision InterVu
    FocusVision InterVu Online Focus Group and Video Interview Capabilities. Connect, engage, and discover with online focus groups. Reach a broader, more diverse set of your customers and get to the heart of their truth in a matter of minutes from anywhere using a modern, custom-built online focus group and video interviewing solution. Built for researchers, the all-new FocusVision InterVu offers a modern, feature-rich, end-to-end online focus group and in-depth interview solution with the same superior tech support that you’ve come to expect from FocusVision. We’ve taken our years of research experience married with our software development expertise and created an all-new FocusVision InterVu to deliver an easy to use, modern online focus group solution to get you the insights you need quickly and efficiently. Choose the level of support and project management you need for each project. We are still here with the same levels of support you’ve come to expect from FocusVision.
  • 20
    mindswarms

    mindswarms

    mindswarms

    Create breakthroughs in innovation by bringing the consumer voice into your research using mindswarms. Quickly surface insights you need to innovate your brand with our DIY research platform. You provide participants. We provide easy to use video survey and AI tools to get research done. You know the audience you want to hear from but need help finding them. DIY + Recruit is all the power of DIY plus our recruiting expertise and exclusive database of 250,000 consumers. Get the consumer insights you value without being saddled with all of the work. Our expert researchers become an integral part of your team to help design, recruit for, and report on your study. Our highly experienced team of research experts is here to ensure you find the unexpected consumer insight “unlock.�? Video answers to survey questions are available in as little as 24 hours. Every video answer is meticulously reviewed to ensure the highest possible quality.
  • 21
    Gather Voices

    Gather Voices

    Gather Voices

    Effortlessly collect & share video from your community, anytime, anywhere. Discover how 100+ organizations are using our Video Relationship Management software to drive more engagement than ever before. Drive more revenue faster than ever before with our new pre-configured video requests, activation playbooks, and content utilization strategies. Simplifies video content creation, making it scalable and affordable. Enables easy management and sharing of video content with your audience. Facilitates collaboration with customers and employees. Strengthens human relationships one video, one community at a time. From our deep experience working with associations, we'll show you how to leverage member videos, increasing member engagement & non-dues revenue. From marketing to internal communications to advocacy, businesses are using Gather Voices to harness the power of video to engage their audiences and drive results.
  • 22
    Plotto

    Plotto

    Plotto

    Plotto is a software company based in the United Kingdom that was founded in 2014 and offers a software product called Plotto. Pricing starts at $120.00/one-time. Plotto offers training via documentation, live online, and in person sessions. Plotto is consumer video feedback software, and includes features such as custom survey URLs, data analysis tools, email marketing, mobile survey, offline response collection, and supports audio / images / video. Plotto offers business hours support and online support. Plotto offers a free version and free trial. Plotto is available as SaaS software. Some alternative products to Plotto include Verbate.co, CustomerSure, and Qualaroo.
    Starting Price: $120.00/one-time
  • 23
    Verbate.co

    Verbate.co

    Verbate.co

    Verbate.co is a Australia software company that was founded in 2012, and offers a software title called Verbate.co. Verbate.co offers training via documentation and live online. Verbate.co offers a free version and free trial. Verbate.co is consumer video feedback software, and includes features such as data analysis tools, email marketing, mobile survey, and supports audio / images / video. With regards to system requirements, Verbate.co is available as SaaS software. Costs start at $49.00/month. Verbate.co includes business hours support and online support. Some alternative products to Verbate.co include Plotto, Typeform, and CustomerSure.
    Starting Price: $49.00/month
  • 24
    visitorX

    visitorX

    visitorX

    Transform physical spaces into continuous visual consumer feedback sources. Numbers and metrics don't tell the whole story. Video enables marketing, product mgmt and product design to see the customers' journey. visitorX began as a research project into human behavior, originally funded by the National Science Foundation and operating under the name Perceive. Our mission is to understand the details of human behavior, in the real world, at huge scale. Since 2014 we have been developing breakthrough computer vision technology and today we are realizing the commercial value of our system in the enterprise. visitorX is the culmination of hundreds of hours of market research and pilots with customer experience innovators at organizations of all sizes. We're glad you're here and hope you'll join us on our journey as a team member, investor, or customer.
  • 25
    weseethrough

    weseethrough

    weseethrough

    Our observation methods ensure your customers are comfortable and natural while interacting with brands. Our researchers specialize in video. And our analytics platform means we won’t miss a thing. We will deliver your data in an actionable format, ensuring optimal results for your brand. We use market leading devices to ensure maximum comfort, ease and quality for both the agencies and consumers. We capture consumers in their natural environments to ensure genuine insights. We use wearables, such as Go Pros, fixed cameras, eye trackers and more. Translate, subtitle, tag by theme, behaviours and sentiment. Create showreels to bring your presentations to life with video evidence and compelling stories. We store all your footage so you don’t have to. Simply access it as and when you need. We can store, analyse and subtitle existing vox pops and free form video responses, meaning you can search by themes to understand consumers better.
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