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Social CRM Software

Compare the Top Social CRM Software of 2021

Social CRM Software Guide

What is Social CRM Software?

Social CRM software allows the integration of social media into management platforms in order to provide customers with the tools to interact with a company. Compare the best Social CRM software currently available using the table below.

  • 1
    IXACT Contact

    IXACT Contact

    IXACT Contact

    IXACT Contact is an easy-to-use real estate CRM that gives you all the tools you need to manage your contact information, keep in touch communications, active business, and online presence. All in a single, easy-to-use solution. With our unique marketing automation and content, IXACT Contact helps you become the real estate professional that past clients never forget and prospects choose to work with. Agents who use IXACT Contact see an average increase in their GCI of 55%.
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    Starting Price: $33/month/user
  • 2
    RebelMouse

    RebelMouse

    RebelMouse

    RebelMouse is the always-modern SaaS CMS that helps marketers and publishers grow organic traffic by breaking from the conventional approach of legacy web technology. Writers, editors and designers need their content to rank across channels and social platforms. Businesses need traffic and content creators need a simple experience. Products like SquareSpace offer ease of use, and WordPress offers flexibility, but RebelMouse offers both, with better performance, and more traffic. Experienced WordPress and Drupal developers are able to create high-performing sites on RebelMouse with far less effort to build and to manage. RebelMouse is the only enterprise-ready SaaS platform powerful enough for a media company, but also easy enough to use out of the box for any marketing team that just wants to start generating more traffic. We are also a majority-female diverse and inclusive organization. Watch the YouTube Video for more info on how we stand out from the typical tech company!
  • 3
    SmartMatchApp

    SmartMatchApp

    SmartMatchApp

    The #1 Matchmaking Software CRM. Smart Match App is an award-winning matchmaking and membership management software CRM servicing more than 100,000 users worldwide. Match your clients, arrange introductions and dates, receive valuable date feedback with professional matchmaking tools. Smart CRM software with professional matchmaking tools and functionality addresses important tasks from one system to bring your business to a higher level by working Smart. Smart matchmaking CRM software is being used by a variety of industries, from personal relationship management and business professional matching to nonprofit administration. Match people for personal relationships and make individual connections. Servicing matchmaking companies, dating agencies, and relationship coaches worldwide. Make business introductions in any industry. Match buyers with sellers, investors with startups, partnerships and more. Increase business deals and opportunities.
    Starting Price: $30.00 per month
  • 4
    eClincher

    eClincher

    eClincher

    eClincher brings you an all-in-one social media management platform. Offering amazing features like: publishing and scheduling posts, reply to all interactions from one Inbox (social CRM), monitoring and listening feeds, auto publishing with smart queues, suggested content, advanced analytics reporting, post approval, team collaboration, and much more. eClincher is ranked #1 ROI platform for social media management category. 100% Guaranteed to get your WOW reaction! eClincher is integrated with Facebook, Instagram, Twitter, LinkedIn, Google My Business, YouTube, Pinterest, Google Analytics, Canva, Zendesk, and much more. Start your absolutely FREE TRIAL today.
    Starting Price: $59.00/month/user
  • 5
    Locobuzz

    Locobuzz

    Locobuzz Solutions

    Welcome to the FUTURE of Customer Experience! We provide a technology platform to help you win, retain and delight customers. We leverage AI, analytics, big data and automation to streamline your customer experience. Engage your audience seamlessly in real time using ORM services for social media listening and receive instant insights. Manage your online persona across any social media channel using our smart AI technology. A one stop shop for all your brands digital needs. Know what your consumers are talking about using our digital command center. Nurture leads, monitor campaigns and gain a unrivaled brand immersion experience. Converse with consumers using Smart bots in the shortest turnaround time and build a stronger reputation, with your consumers. An AI driven tool that can help you in precision marketing as well as in creating a stronger relationship with your customers.
    Starting Price: $399 per month per user
  • 6
    Wakeupsales CRM

    Wakeupsales CRM

    Wakeupsales

    Wakeupsales CRM is an all-in-one Customer Relationship Management tool to streamline your sales activities, improve your productivity & create powerful customer relationships. In other words, Wakeupsales helps sales folks save time & become more effective by taking care of every-day problems like unorganized database, overlapping assignments, multiple tool handling, manual management of contacts, jumbled up spreadsheets, poor relationships with customers, lesser business visibility or even sales funnel leakage. Available on cloud, on-premises & android platforms... Wakeupsales CRM has really made lives easier for people from more than 30 countries.
    Starting Price: $9.00/month/user
  • 7
    NexJ CRM

    NexJ CRM

    NexJ Systems Inc.

    Each of our 6 industry-specific products are tailored to your specific vertical to help you meet your business objectives. CRM for Wealth Management - helps advisors grow assets under management by forging deep client relationships. CRM for Private Banking - helps Relationship Managers grow assets under management by solidifying client relationships. CRM for Commercial Banking - helps bankers drive upsell and cross-sell opportunities by delivering personalized service. CRM for Corporate Banking - helps business bankers drive upsell and cross-sell opportunities by connecting insights and sales teams across regions. CRM for Sales, Trading & Research - helps users maximize profit and optimize capital usage CRM for Insurance helps agents drive renewals and cross-sell opportunities. Our products can meet all of your CRM needs in a single package – this includes Sales, Service and Marketing capabilities which are tuned to your specific industry.
    Starting Price: Contact
  • 8
    SeoToaster Ultimate CRM
    SeoToaster CRM is ideal for any website-centric organization or campaign, as it ships with its own mobile friendly landing pages builder, full blown Content Management System, Google News friendly blog system and Shopping Cart. It also hooks into SeoSamba Marketing Operating System and let you deploy in one click call tracking and multi-sites activity tracking, as well as accessing advanced marketing features. SeoToaster CRM Ultimate mobile app let you connect to any number of both cloud and on-premise CRM installs. No need to log in and out to another app. Access all your contacts, drive to their location, send text messages, emails, place calls, but also add notes or look at open opportunities and understand where they sit in your sales cycle - All from the palm of your hands. Inbound calls create automatically contacts in your CRM before leaving notes with a recording of your call.
    Starting Price: $49.00/month
  • 9
    Convuent

    Convuent

    Convuent

    Generate more authentic reviews and reduce the impact of negative ones with Online Reputation Management Software by Convuent Review, Feedback, and Online Reputation Management for local business. Online Reviews and mentions of your business have a bigger impact now than ever before. People use Online reviews every day to decide which businesses and services to use. We, as the best online reputation management company, help your business stand out with a set of tools designed to get you more customer reviews, showcase the outstanding ones you already have, and reduce the impact of any negative reviews that may already be on the web.
    Starting Price: $99
  • 10
    Sugar Sell

    Sugar Sell

    SugarCRM

    Sugar Sell (formerly SugarCRM) is a one of a kind Customer Relationship Manager solutions, with functionality that includes sales-force automation, marketing campaigns, customer support, collaboration, mobile CRM, social CRM and reporting. Sugar Sell gives individual and teams back the time they need to increase project focus and interacting with customers to create more sales. Join top leading brands and try Sugar Sell today. Sugar Sell gives you what other customer management software solutions wish they could: The guarantee of an outstanding user experience. Sugar is the 4x winner for satisfaction, reliability and tech support in PCMag’s Business Choice Awards. The real power of our platform is in the story that it tells—about your customers, your company and the future of your business. It’s the customer experience solution to use when you want to empower every employee with the right information, at the right time, before they even ask.
    Starting Price: $40 per user per month
  • 11
    Parllay

    Parllay

    Parllay China

    As a personalized marketing platform, Parllay aims to create a personalized experience for your WeChat followers. With Parllay, you can automatically identify sales opportunities among followers, continue to accurately nurture customers with different lifecycle stages, shorten the conversion time and increase the conversion rate from followers to customers. Parllay-WeChat CRM helps companies manage WeChat Official Accounts, identify customers among WeChat followers, increase purchase conversion rates through personalized engagement, optimize marketing decisions with in-depth data analysis, and integrate HubSpot CRM to achieve a "follower-lead-customer" one stop management. Parllay and HubSpot's omni-channel marketing automation allows your potential customers to proactively discover the purchase path, thereby completing more transactions more easily. With Parllay WeChat marketing automation tools and HubSpot workflow, you can use the behavioral data of each potential customer.
  • 12
    Knight

    Knight

    Knight SaaS SCRM

    Track visitors behavior to find the most suitable marketing channel. Monitor the effectiveness of marketing activities across channels by analyzing the exposure, access, and user acquisition of marketing content across those different channels. Integrate all touch point data from different user path ways. (e.g. official website, WeChat, email, content marketing, exhibitions) to achieve cross-channel attribution. Compare customer acquisition and conversion effects of each channel, allowing marketing strategies to be optimized in a timely manner. Online form - automatically collate the information when a customer completes an online form and add the customer to the contact list. Knight supports different types of forms to suit various marketing scenarios, such as advertising landing page, official website registration, event registration, etc. Identifiable QR code - embed a QR code in emails, articles, offline materials etc. to monitor call-to-action activities.
  • 13
    WeMine

    WeMine

    WeMine

    The solution for chat-based marketing and applications. Chat-apps such as Facebook Messenger, WeChat and WhatsApp have been picking up as the new wave for brands to market their services and products. It is a trinity of message dissemination, customer service and O2O applications. 80% of messages sent via chat-apps will be opened by your followers. Compared with traditional email marketing, chat-app provides unparalleled interaction which email cannot support while the followers’ interaction can be captured for improving sales and optimizing the customer journey. WAMP is written as "WeMine Analytics and Management Platform", which is an analysis and management platform developed by WeMine for instant messaging applications (Chat-apps, such as Messenger and WeChat). Companies can connect to Chat-apps through WAMP and easily operate online customer relationship management (SCRM), data collection, data analysis and marketing automation, etc., to achieve the goal of enhancing brand image.
  • 14
    Webtalk

    Webtalk

    Webtalk

    Personal and professional networking consolidated, yet segregated, to maximize the value of your relationships. Post publicly, or to your personal and professional networks. Filter your news by networks, groups, keywords, and media types. Showcase yourself and be discovered for opportunities. Find talent recommended by your peers, and people with similar interests. Use Webtalk to post to your other social sites. Maintain your relationships and build your brand while saving time. Universal personal, professional, and business contact management to seamlessly manage all of your relationships in one place. Earn points for engagement, great content, and referrals that redeem for real, cold hard cash paid monthly to your bank account. Through the Webtalk Foundation, 10% of all profits will be donated back to charities in the countries where the profits were generated. Join the first all-in-one networking platform built to power the digital economy and help you create more success.
  • 15
    Jumper.ai

    Jumper.ai

    Jumper.ai

    Make yourself personally available to your customers and attend to them anytime, anywhere - via messaging apps, on your website and blogs, or through your social posts and ads. Deploy artificially intelligent conversational bots, assign in-store sales associates, or mix the two to handle any volume of simultaneous and heterogeneous customer conversations. Process transactions and let your customers shop via instant messaging like it was your cash counter. Take orders, collect payments, book appointments, and more. Discover meaningful insights about your customers’ shopping behaviors. Keep them in the know with relevant notifications and tailored product suggestions. Jumper.ai provides a personalized solution to engage with our fans, to learn more about our consumers, and to shape future campaigns.
  • 16
    Social CRM

    Social CRM

    Mitchell 1

    Mitchell 1 is a software organization that offers a piece of software called Social CRM. The Social CRM software suite is SaaS software. Social CRM is social CRM software, and includes features such as email marketing, marketing automation integration, and social media monitoring. Some competitor software products to Social CRM include SeoToaster Ultimate CRM, Convuent, and eClincher.
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