Audience
Organizations of all sizes in all industries
About SurveyMonkey
A global leader in survey software. 20 million questions answered daily. Keep a competitive edge by truly understanding the voice of your customers. Customer satisfaction surveys help you connect at multiple touchpoints to find out exactly what your customers want, need, and expect. Learn what’s working and what’s not directly from your employees. Measure employee satisfaction, conduct 360 reviews, or even send out compliance quizzes. Whether you’re in HR or a team lead, employee surveys help you get the answers you need. Tap into what the world is thinking—whenever you want. Market research surveys make it easy to get opinions from potential and existing customers, test concepts, measure brand awareness, and more. Join the 98% of the Fortune 500 who rely on SurveyMonkey for People Powered Data.
Pricing
Team Premier Plan - $75 per user per month
Enterprise - Contact us
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Product Details
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SurveyMonkey Frequently Asked Questions
SurveyMonkey Product Features
Market Research
Polling
Survey
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: Building out surveys is quite easy and the analysis for results can pull very interesting data analysis. The back end is quite robust.
Cons: They've done all they can to gimp the free version, including locking out results that were previously viewable.
Overall: The software was good, but purposely locking people out in order to try and drive people into the paid version is an unacceptable practice. You can use Google Forms and get the same data and do analysis yourself in other software.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: My survey forms have been rated by my clients as excellent, I can ask any question, and it will be well-received thanks to the templates it has that make it look spectacular. The survey analysis is solid, there are no mistakes, and it has a good weighting of results. Incredible, there is no other software like SurveyMonkey; I consider it to be the best in surveys and survey results. You will have at your disposal a highly functional tool with potent forms, eye-catching, original and comfortable for respondents.
Cons: SurveyMonkey needs more constant updates, besides the security must be verified because there may be many bots or people with erroneous data.
Overall: We have been doing many surveys of any information we wanted; we were able to probe almost the entire market with precise questions to multiple customers and unknown audiences. Fascinatingly, the results helped us to make favourable decisions for the organization.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: I like it because it helps me to get a lot of data and achieve a notorious tremendous analysis of all the opinions to highlight. It is an exciting application in which incredible tools prevail that encourage the development of the software. It has a significant deployment to strengthen the performance. SurveyMonkey contains comfortable support.
Cons: We are having problems with the customization of the forms, it has given an incredible feeling in other aspects, but this is the only problem I have.
Overall: It is the best software to collect the information in a very comprehensive and efficient way. It has given us many benefits to getting multiple data for future decisions. It has been very influential in encouraging advanced data collection. I can recommend it to all those who wish to optimize each of the systematic processes of collective and individual participation. Surveys can be achieved thanks to this platform.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Survey Made Easy With SurveyMonkey "
Posted 2021-03-17Pros: I like that setting up as well as using SurveyMonkey.
Customizing, managing, and creating surveys is easy.
The tool is powerful and affordable.Cons: So far so good SurveyMonkey has been a blessing to our business.
Overall: SurveyMonkey is has been very effective and my experience has been amazing. It is now easy to create and manage surveys.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"An Effective Survey Tool"
Posted 2021-03-11Pros: I have used SurveyMonkey for sometime and it works well. First, the tool is easy to use. It comes with templates that makes creating surveys seamless and fast.
Customizing as well as managing surveys is easy with this tool.Cons: So far so good with SurveyMonkey . I cannot complain. The tool works well.
Overall: With SurveyMonkey , creating and managing surveys is easy. We have had an easy time collecting customer information about our products and this makes business development seamless.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: SurveyMonkey is what any company would like to have in its work system for the correct administration of the surveys sent to customers. In my personal and work opinion, I consider that SurveyMonkey has the ability to create highly optimized surveys, surveys with an excellent design and a perfect order of the information or the questions that are placed in the survey. What I liked the most about SurveyMonkey is that: This platform has an excellent survey creator, which allows the user to modify it in a free environment, drag the text, add images with a click and add action buttons. In addition, I also love the way SurveyMonkey allows me to send surveys simultaneously, since with this platform I can send surveys to all the contacts added to my client system, and thus I can distribute the surveys to specific clients.
Cons: The only negative point to mention about SurveyMonkey is that this platform has a fairly limited free trial. When we started using this platform, it was in a trial period because we wanted to see what result it would provide us or what positive effect it would have on our survey creation, however, the trial period was quite limited, causing us to not be able to create surveys as complete, since it only allowed to add an exact amount of text. Additionally, this trial period causes user responses to take longer to be received by us once the user has completed the questionnaire. We quickly updated our plan to Advanced as it offered us better work alternatives, however they should create a more comprehensive free trial.
Overall: If we talk a little about the general experience I have had with SurveyMonkey, I would start by saying that at first, it was not that effective, since we used the trial period for a while to be able to know what guarantee of work this platform was offering us, without However, when we bought one of SurveyMonkey's plans, everything improved exponentially, and from there, this platform has helped us create fabulous surveys, really complete and that have allowed us to interview all our clients on an ongoing basis. This platform has been totally easy to use, its methodology for collecting opinions is quite good, and the time it takes to collect the responses sent by the user is totally fast.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: In my personal and professional opinion, SurveyMonkey is a completely suitable platform for any company that wants to renew or optimize its customer data collection process, and also want to optimize the preparation of surveys. What I liked the most about SurveyMonkey is that:
1.- This platform has an incredible facility to design new surveys. It has a web editor which is capable of offering a "drag and drop" system and thus be able to prepare simple surveys, with precise questions and with an optimized design.
2.- Allows you to send surveys simultaneously, which helps them to be sent to several contacts or clients at the same time.
3.- Surveys get a unique and exclusive design thanks to SurveyMonkey allowing me to add templates pre-designed by this platform, and it allows me to add unique colors to my surveys.Cons: We have been using SurveyMonkey for a little over 1 year, and we have never had any complications when it comes to sending, preparing and analyzing the SurveyMonkey surveys, this platform has been totally good for preparing surveys and has allowed us to collect a large amount of opinions in less time. We are very appreciative of SurveyMonkey's performance and great ability to collect feedback.
Overall: I am very satisfied with the result we have had with SurveyMonkey. Previously, we had problems collecting opinions, since other platforms did not allow us to prepare complete surveys to be able to interview our clients, however, after the arrival of SurveyMonkey, everything improved exponentially and we have managed to collect opinions in less time and we have also been able to interview to all our clients in a complete way, with all the questions we want to ask them and with an ease in answering each one of those questions. In addition, SurveyMonkey has been easy to use, its online survey editor and creator is quite fast and helps us save time.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: Never before have we had the ability to create surveys as easily as we currently do with SurveyMonkey. What I like the most about this platform is that I have a large number of templates that I can insert to all the surveys that I am taking, this allows me to give a greater touch of creativity and also allows me to offer a better design to all the clients that go to complete the surveys we send you. I also really like that SurveyMonkey allows me to add a contact list where I can send the survey simultaneously to all recipients, without having to select them individually. Also, I like being able to insert questions to the survey without any kind of limit. SurveyMonkey allows me to add all kinds of questions that complement the survey and help me collect more information, all without any limitation.
Cons: During the experience I have had with SurveyMonkey, I do not have any factor or characteristic that has greatly affected my adaptation or use of the platform, however, one of the characteristics that should be improved in SurveyMonkey is that this platform should offer a better creation of surveys to those users who have a free subscription, since currently, the free subscriptions of SurveyMonkey cause the interviewee to leave some questions unanswered, and that affects the user having problems in collecting opinions and would also cause It takes longer for the user to decide whether to purchase a SurveyMonkey plan.
Overall: I have had a good experience with SurveyMonkey since this platform arrived in our industry. We currently use SurveyMonkey's Advanced plan, and this has allowed us to collect tons of opinions from all of our clients without any limits. We can collect up to more than 1000 opinions if we wish. In addition, SurveyMonkey is a fairly easy-to-use platform, creating surveys on this platform is completely simple, and very complete surveys can be done, with specific questions and with an incomparable design. Another feature that has been positively striking about SurveyMonkey is that the opinions are received by the system, immediately, this helps us to read the responses of the interviewee, immediately.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: I can create surveys without any limitation, this helps me to have more options of what information I want to collect. It has a multi-language function to be able to create a survey in any language and facilitate the understanding and completion of users from anywhere on the planet. I can generate a report of the results obtained for their respective analysis and decision making. I can share surveys through links and I can also limit the number of participants.
Cons: There is a bad description in the plans since sometimes it charges things that have not been clearly specified. Bad support, I had to send technical support about failures and the truth is I get little or no response.
Overall: SurveyMonkey has helped me get the information I need to improve my business services. It has also helped me exponentially improve sales and customer relationships.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: For us, the fact of being able to collect opinions based on surveys is completely important, because in this way we can learn more about the intentions of the clients and we can also know what they expect from our real estate services. One of the things I like the most about SurveyMonkey is that it has a system that is too fast for sending surveys, I have the ability to send surveys to my clients' emails, and thus get clients to access that survey without having to to move to any web page. In addition, SurveyMonkey provides me with a list of contacts where I can add each of the customers who have subscribed, and thus I can send the campaigns simultaneously to several people.
Cons: The free version of SurveyMonkey does not have full functionality so that the user can fully understand the platform and its functionalities. I immediately upgraded my SurveyMonkey plan to a paid plan, as the free trial option does not allow filtering of data, exporting data, and survey results cannot be shared with other people. I would like this free trial to be more comprehensive, allowing you to access more features without payment, so that new users can adapt to SurveyMonkey faster.
Overall: The general functionality of SurveyMonkey has been really good since I started using this platform, because I have had the possibility to create surveys in a simple way thanks to the editor that it offers me, I can create surveys with a good organization of the information and I can also design extensive surveys for all my clients. In addition, SurveyMonkey offers me the possibility to see in the main panel, the progress of each of the surveys and what effect those surveys are having on customers. SurveyMonkey is very easy to use, I can collect information from my clients using exact questions in my surveys, and I can also send the surveys simultaneously to multiple clients.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: SurveyMonkey has an interactive and easy-to-use platform where I can create my surveys simply and easily. Likewise, for the respondent, answering the questions could not be easier, since it has an interface where everything is clear. I like that I can share the survey in a personalized way giving me the ability to select a specific group of people on which my survey will be based. It is customizable, such as adding my company logo to make it look more professional. SurveyMonkey also suggests questions depending on the field you are working in, this helps a lot in creating the question frame. It also has an input data processor which I can see in different graphs and thus be able to take an analysis of my collected surveys.
Cons: I would like the user who is going to carry out the survey to be able to log in through their Facebook, Instagram or any social network account, this would help a lot to know what type of person we are surveying in order to improve our services thanks to this data.
SurveyMonkey requires a large amount of memory to store the data as a backup, it should be included in the packages that this platform already offers without the need for additional costs.Overall: SurveyMonkey has contributed a lot to the company since it has been possible to improve services to a higher quality level thanks to user comments, also our website has made changes to facilitate its use and provide a better appearance for the company. I have been able to successfully collect data and have been able to have better decision making when making improvements for the company. In addition, it has been possible to work collaboratively in order to streamline the work process in terms of creating a survey that requires capturing certain types of important data that help drive the company.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: On a broader scale, it's the most flexible and advanced contact form and survey building software. It's very easy to use, new users can easily start using this platform in a short time. Loved the fact that, we can build surveys without code.
Cons: The themes and temples needs to be more appealing.
Overall: My overall experience has been great with the SurveyMonkey platform. It was a seamless experience with this tool. I highly recommend this tool.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: Survey Monkey is a highly customizable platform for building powerful surveys.
Prebuilt templates are attractive.
Centralizes and easy to migrate data.
No HTML code required to build surveys.Cons: No dislike does its survey building job very well.
Overall: SurveyMonkey is the most advanced survey builder tool. We are using this for market research.
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With Survey Monkey you can robust surveys with its pre-built templates. It helps to gather user thoughts and feedbacks. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: This is so much easier than the alternatives. We tried to write our own survey software and it is a nightmare. Plus hosting, etc. can be a pain. So just use Survey Monkey and you can have your survey up in no time.
Cons: I'd like to have it integrate with our database applications, but I can live with it being entirely self contained.
Overall: Very good. Clients trust survey monkey so this is a no-brainer. If you need a quick survey up on the Internet, this is the best choice.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: With SurveyMonkey, you can create surveys with no effort.
It provides every functionality to obtain surveys as expectations.
Custom branding can easily get inserted.
Surveys are optimized for cross platforms.Cons: No cons, I will update if I face any cons in the future.
Overall: I'm very much impressed with SurveyMonkey's usability. The survey form creation is pretty straightforward. It delivers many integrations to obtain survey as expected. The survey link is easy to share and customize it into a brand name.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: (+) Very simple to build surveys.
(+) Graphical insights about user interest and times taken to fill.
(+) Unique and attractive survey templates.
(+) Custom and easy to share survey links.Cons: (-) No cons, we had an overall positive experience with it.
Overall: SurveyMonkey is a great survey builder platform. It allows us to customize and build intuitive surveys to gather customers' feedback. It's a very new way for us to interact and learn user needs.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: SurveyMonkey is a Survey and Feedback collection tool. We use it extensively to collect feedback from our returning customers to enhance the product and user experiences. It is easy to setup with its pre built templates and drag-drop editor.
Cons: It helped us a lot to collect the feedback from our customers at their disposal. Earlier, we tried collecting feedback on call, but that didn't converted to convince.
Overall: SurveyMonkey enables the feedback loop from our returning customers to offer the best service as per their expectations. It is very effective and works smoothly without glitches. It has in-built analytics, to analyse the responses and helps a lot to get an overview of the mass sentiment and expectations. SurveyMonkey is standalone complete software package for survey and feedback campaign.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: It offers many templates to design as per your criteria. It also gives you to perform marketing research for your business. The survey answer is stored in a secure and protected database.
Cons: It worked great for me. Nothing to share about the con.
Overall: SurveyMonkey is a very handy tool to understand clients' voices using a survey. It offers a great survey to design using templates to target audiences and get user insights in return.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: Simple to use
Anonymous usage
Highly customizable
Basic free plan with multiple premium options
Helpful AI - suggestions & optimizations for questions
Survey quality feedbackCons: Support can be improved
Needs more advanced features like in-depth analyticsOverall: SurveyMonkey is a great survey tool and is a great when you want to get opinions from a large group of people. Its simplicity makes it fun to use even when handling a larger audience and works great for most scenarios although it misses out on some advanced features.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: I like how you can set it up to collect information from surveys and email them and create contests too.
Cons: They don't offer a way to remove branding from it.
Overall: Overall it's a great program and it's super easy to use. Very happy with it overall and would use it anytime.
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