Audience
Co-browsing solution for companies looking to implement remote support
About vBrowse
Online journeys can break when customers aren’t able to resolve queries or difficulties independently, forcing the journey to break by escalating to assisted channels, or abandoning their journey all together. Breaks make the experience frustrating for your customer, who has to manually join up steps and channels to achieve the outcome they want. Breaks are also inefficient for your business, causing lost sales, inflated costs, rushed compliance processes and erosion of your brand position over time. vBrowse is an innovative co-browsing solution that provides targeted human support to online customers at the point of need, acting as a human safety net within the self-serve process. The result is an effortless journey within the customers channel of choice, combining the high touch support of face-to-face, with the costs and convenience of digital.
Integrations
No integrations listed.
Company Information
Vizolution
Founded: 2013
United Kingdom
www.vizolution.com/digital-products/vbrowse/
Videos and Screen Captures
Talisma Chat & Co-browse
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Pega Co-Browse
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TeamViewer Remote
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Product Details
Platforms Supported
SaaS
Training
Live Online
Support
Phone Support
Online