Audience

Worldwide companies searching for a platform for swift, streamlined, and satisfying customer service

About Acquire

Realtime customer support. Your customer’s expectations are changing - exceed them with the power of co-browse and live chat. Empower your agents to resolve complex customer support issues in real time. Reach out in one touch and in real time to boost rates of conversion, on web or mobile app. Our intelligent bots help your team answer common questions instantly. Deliver faster, more personalized support with the power of co-browse and live chat. Acquire’s simple, yet powerful tools encourage customer engagement and success across the board.

Pricing

Starting Price:
$25 per user per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
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Company Information

Acquire
Founded: 2015
United States
acquire.io

Videos and Screen Captures

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Product Details

System Requirements
SaaS
Windows
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Business Hours
24/7 Live Support
Online

Acquire Frequently Asked Questions

Q: What kinds of users and organization types does Acquire work with?
Q: What languages does Acquire support in their product?
Q: What kind of support options does Acquire offer?
Q: What other applications or services does Acquire integrate with?
Q: Does Acquire have a mobile app?
Q: What type of training does Acquire provide?
Q: Does Acquire offer a free trial?
Q: How much does Acquire cost?

Acquire Product Features

Customer Engagement

Analytics
Communication Management
Content Syndication
Feedback Collection
Live Chat
Video Content
Churn Management
Community Management
Gamification

Customer Service

Live Chat
Self Service Portal
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Performance Metrics
Queue Management
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Customer Success

Customer Engagement
Onboarding
Account Alerts
Account Management
Communication Management
Customer Lifecycle Management
Health Score
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Remote Support

File Transfer
Real-time Chat
Remote Control
Screen Sharing
Session Transfer
Surveys & Feedback
Diagnostic Tools
Live Chat
Session Recording