Co-Browsing Software

Surfly is a software company based in Netherlands and offers a software product called Surfly. Pricing starts at $16.00/month/user. Surfly offers training via documentation, live online, and in person sessions. Surfly is Co-Browsing software, and includes features such as file transfer, live chat, real-time chat, remote control, screen sharing, session recording, session transfer, and surveys & feedback. Surfly offers business hours support, 24/7 live support, and online support. Surfly offers a free version and free trial. Surfly is available as SaaS software. Some alternative products to Surfly include LogMeIn Rescue, Comm100, and Zoho Assist.

People communicate digitally in their personal lives and expect the same from businesses. Serve them at their point of need and support them in the channels they desire to keep them coming back for more. On-screen observation, along with persistent customer data that flows with the conversation, provides context so you can quickly understand customers’ needs and guide them past sticking points to success. Customers don't want to jump through hoops to get assistance. Reduce customer effort with personalized, intuitive service from intelligent virtual assistants and informed live agents. Eliminate needless customer and agent repetition, and remove ambiguity with CoBrowsing and screen pops to respond to client needs more efficiently.

Talkative is a software company based in the United Kingdom that was founded in 2015 and offers a software product called Talkative. Talkative offers training via documentation, live online, and in person sessions. Talkative is Co-Browsing software, and includes features such as canned responses, geo targeting, offline form, proactive chat, screen sharing, third party integration, transfers / routing, and website visitor tracking. Talkative offers business hours support, 24/7 live support, and online support. Talkative offers a free version. Talkative is available as SaaS software. Some alternative products to Talkative include REVE Chat, Comm100, and Acquire.

Turn your customers into Raving Fans with Screen Share enabled support. Reduce support time up to 82% in minutes. Increase customer satisfaction with real time resolution. Transform your support team into a profit center. Providing support is easy when you can see what your customers see and can guild them to a solution. With Median, you can watch any of your website visitors interact with your website in real time. If someone has an issue simply join their session, put your mouse on their screen, and show them the way. Save years of support time, stop asking customers to describe their problems, and prevent future support request with one click screen share. Get Started Free To make it even easier, Median is fully integrated with 12 of the most popular chat tools available. Go from chat to screen share with the click of a button. Easy, Interactive, screen share is just a click away when the Median code is installed on your website.