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Audience

IT service providers and managed service providers (MSPs)

About N‑able N‑central

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks.

Key features include:
• Monitor almost any device, including support for Windows, Linux, and macOS
• Gain complete insight across your network and cloud services without the need for extra network monitoring software
• Create automated patch management policies to ensure devices are up to date
• Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code
• Provide remote support across devices and platforms with the integrated Take Control feature
• Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing
• Manage security with integrated backup, EDR, AV, and disk encryption
• Available as an on-premises or hosted cloud solution to fit your business

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 5 User Reviews

Overall 4.6 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.8 / 5
support 4.8 / 5

Company Information

N-able
Founded: 2014
United States
www.n-able.com/products/n-central

Videos and Screen Captures

Product Details

System Requirements

SaaS
Windows
Mac
iPhone
iPad
Android

Training

Documentation
Live Online
Webinars
In Person

Support

24/7 Live Support

help_center_black_24dp N‑able N‑central Frequently Asked Questions

Q: What kinds of users and organization types does N‑able N‑central work with?
Q: What languages does N‑able N‑central support in their product?
Q: What kind of support options does N‑able N‑central offer?
Q: What other applications or services does N‑able N‑central integrate with?
Q: Does N‑able N‑central have a mobile app?
Q: What type of training does N‑able N‑central provide?
Q: Does N‑able N‑central offer a free trial?

N‑able N‑central Product Features

Help Desk

Live Chat
Community Forums
Self Service Portal
Automated Routing
Multiple Brands / Products
Knowledge Base
Incident Management
Ticket Management
Alerts / Escalation
Known Issue Management
Interaction Tracking
Document Storage
Multi-Channel Communication
Service Level Agreement (SLA) Management
Network Monitoring
Customizable Branding
IT Asset Management
Real-time Chat
Email Integration

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Supplier Management
Depreciation Management
Requisition Management

IT Infrastructure Monitoring

Health Monitoring
Performance Monitoring
Alerts / Notifications
Reporting / Analytics
Data Movement Monitoring
Point-in-Time Visibility
Capacity Planning
Virtual Machine Monitoring
Multi-Platform Support
Bandwidth Monitoring
Application Monitoring
Configuration Change Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Change Management
Problem Management
Self Service Portal
Configuration Management
Dashboard
Incident Management
Availability Management
Contract/License Management
Release & Deployment Management
Asset Tracking
Project Management

MSP

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
CRM
Live Chat

Mobile Device Management

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support
Procurement Management

Network Mapping

Self-Updating Maps
Location-Based Mapping
Compliance Management
Device Auto Discovery
Color Codes / Icons
Web Traffic Reporting
Map Exporting
On-Demand Mapping
Hierarchical Mapping
Reporting/Analytics

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Security

Access Control
Firewalls
Internet Usage Monitoring
Intrusion Detection System
VPN
Vulnerability Scanning
Threat Response
Analytics / Reporting

Network Troubleshooting

Network Analysis
Connectivity Management
Data Visualization
Configuration Management
Bandwidth Troubleshooting
Historical Audit
Network Monitoring
Mobile Network Troubleshooting
Alerts / Escalation
Change Management

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Network Wide Management
Vulnerability Scanning
Patch Testing
Automatic Scans
Custom Patches
Remote Access/Control
Dashboard
Patch Prioritization
Compliance Management

RMM

Deployment Management
IT Asset Management
Network Monitoring
Real-time Alerts
For MSPs
Mobile Access
Patch Management
Remediation Management

Remote Desktop

Cross-Platform Access
Mobile Device Access
File Transfer
Multi Monitor Support
Remote Print
Chat
User Management
Record Remote Sessions
Remote Wake
Group View

Remote Support

Live Chat
Diagnostic Tools
File Transfer
Remote Control
Session Recording
Session Transfer
Screen Sharing
Surveys & Feedback
Real-time Chat

Server Management

Event Logs
CPU Monitoring
Patch Management
Database Servers
Virtual Machine Monitoring
History Tracking
Email Monitoring
Scheduling
Credential Management
User Activity Monitoring
  • Anonymous (Verified)
    Senior Consultant
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Ideal tool for Remote Monitoring"

    Edited 2020-11-05

    Pros: Solarwinds N central is an ideal tool for remote security and network monitoring. Its control and ease of monitoring make you feel you are monitoring at the office. On a broader scale, it helps you in security, backup, performance tracking and helpdesk monitoring.

    Cons: In my limited function usage, I got a positive response. No cons experienced.

    Overall: In my overall experience, I got limitless and precise monitoring of multiple business points. The deployment was moderate not so easy not so simple. In my limited function usage, I got extreme monitoring experience.

    Read More...
    Review Source: SourceForge
  • Anonymous (Verified)
    Solution Architect ( IT )
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "IT management and monitoring " We all need ""

    Posted 2020-08-27

    Pros: I like how its UX is designed. This tool is versatile as well as powerful to make remote security monitoring responsive and functional. The installation process was fun for me. It gives every bit of data to monitor.

    Cons: Reporting should have more information to study.

    Overall: One of the useful features I love about SolarWinds N-Central is its easy remote security monitoring facility. Each and every function it offers are really very useful for me. Its installation and system configuration hardly take an hour to setup for me.

    Read More...
    Review Source: SourceForge
  • Kunal R.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Remote Automation Tool"

    Edited 2020-07-05

    Pros: It's a very easy and effective app. App is available on multiplatform gives ease to access. It gives you remote control features to manages issues from anywhere. Current system scripts that can also be edited remotely.

    Cons: SolarWinds N-central is a remote automation tool to manage issues. No cons.

    Overall: SolarWinds N-central offers to manage issues remotely. It's a very easy and useful app to run commands remotely. It tells me the status of systems and provides complete acknowledgment of issues running.

    Read More...
    Review Source: SourceForge
  • Anonymous (Verified)
    Software Developer
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good network monitoring solution"

    Posted 2020-06-13

    Pros: Pre-stack live monitoring
    Great third-party integrations
    Ease of management
    Highly Customizable Alerts
    Reporting feature

    Cons: Steep learning curve
    Licensing model can be improved

    Overall: SolarWinds N-Central is a great tool for server and network device monitoring. It provides live monitoring and customizable alerts based on our requirements making it efficient.

    Read More...
    Review Source: SourceForge
  • Anonymous (Verified)
    Marketer
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "An amazing IT automation tool"

    Posted 2020-06-05

    Pros: - The interface is quite intuitive and can be used to automate most of the management tasks that MSPs have.

    Cons: - The patch management system needs to be fixed and standardized, it is very difficult to deal with updates and changes over and over again.

    Overall: If your company has a lot of individual devices/inventory to keep track of, SolarWinds N-central can help you achieve that easily.

    Read More...
    Review Source: SourceForge