Cloud Communication Platform Software

Sendbird's chat, voice, and video APIs power conversations and communities in hundreds of the most innovative apps and products. Sendbird’s feature-rich platform, and pre-fab UI components make developers more productive. We take care of a ton of operational complexity under the hood, so you can power a rich chat service, and life-like voice, and video experiences, and not worry about features, edge cases, reliability, or scale.

Stay on top of all customer requests and inquiries with LiveAgent, the most reviewed and top-rated help desk software for SMB in 2021. LiveAgent boasts the fastest chat widget on the market and has over 150M end-users worldwide. LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent has over 175+ helpful features such as advanced automation features, rules, tags, and 40+ integrations. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free 14-day trial today, no credit card required.

Give your business a professional boost with GoToConnect (formerly Jive). A cloud-based, feature-rich business phone system, GoToConnect helps thousands of organizations across all industries and sizes to streamline their communications and achieve greater success. GoToConnect Hosted VoIP offers a wide array of features designed to replace legacy landline phones, including unlimited voicemail boxes, auto attendants, and local and long-distance phone numbers.

Unlimited Minutes, Texting, and Video Conferencing starting at $17.99/mo. Cut your business phone bill by 80%. VirtualPBX's clean, fast, and intuitive interface was designed to save you time and money while bringing modern features to your fingertips. Set up your phone system in as little as 5 minutes and start taking advantage of all the enterprise-grade features VirtualPBX has to offer. Plus, only with VirtualPBX can you receive 24/7 access to telephony experts 365 days per year. Get trusted VoIP for any office, anywhere. Begin your 14-day free demo today!

Voice. Text. Video. Fax. Conferencing. Collaboration. Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether you’re in the office or on the go.

Reach your employees wherever they are! Make your internal communication more effective by sending the right content, to the right audience, at the right time, on the channel of their choice. No apps to download and no training required. Reach integrates with Slack, Microsoft Teams, email, and SMS. Keep everyone informed with tailored messaging, take the work out of following up, and understand the success of campaigns by tracking who has read your messages by trying Reach today!

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and auto dialer functionality.

3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution.

Crises Control helps organisations keep lines of communication open by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing up-to-the minute notifications to users, minimizing the impact to people’s safety, damage to the environment and the organisation.

One unified platform to run your entire business remotely. Improve productivity and simplify your communications with reliable voice, video, fax, conferencing and messaging in the cloud. Flexible unified cloud communications and contact center services designed, for small and medium sized businesses. Customize your settings and capabilities to have your conference calls work the way you want. Up to 100 callers included. In place of your traditional small business phone system, our VoIP phone system or hosted PBX uses your broadband connection to make communicating easier. From small meetings to large webinars, broadcast HD video, enable integrated teleconferencing and share your desktop with ease. No downloads required. Send and receive SMS & MMS text messages online and manage internet faxing from your dashboard. Infinite provides the most up to date VoIP Phones that arrive fully configured with plug and play functionality. All you have to do is turn on your phone and start talking.

CONTUS MirrorFly is a leading communication solution for organizations and enterprises to build or integrate messaging, voice, & video calling features into their web and mobile applications. The solution offers customizable APIs & SDKs with upgradable features and hosting options such as on-premises or on-cloud. CONTUS MirrorFly provides utmost customization with rich-design, development in functionalities and infrastructure to experience real-time & scalable messaging experience. The solution is adaptable to 40+ sectors and the world’s most scalable messaging infrastructure that withstands million+ concurrent users. The messaging solution is completely a one-time payment based on the number of features and functionalities. Highlights of CONTUS MirrorFly Features 100% Customised Solution High Scalability End to End Encryption High-end Technical Stack Real-time Messaging HQ Video Calling HQ Voice Calling Video Conferencing Live Broadcasting SIP & VoIP Calling

For nearly 10 years Wimi has been making teamwork more efficient to win more opportunities. It is the European leader in project management and online collaboration software. Wimi offers a range of tools built to keep businesses in sync, boost team productivity, improve collaboration, and secure critical data. Top features include unified workspaces, a drive solution, team communication, file sharing, task management, project calendar, video/audio calls, reporting, and access rights management. Your data is secured on Wimi as it adheres to the highest industry standards for security such as multi-factor authentification and encryption. 55,000 companies are already using Wimi everyday : try it by yourself, start your 14-day free trial !

#1 Global Cloud Communication Platform & Collaboration Software for Enterprises. Simplify the complexity of managing your on-premises communications systems with Fuze. Superior voice quality and uptime through unmetered calling to over 110 countries with over 50 carriers, providing an ideal option for enterprises with a wide-range global footprint. With more than 10 years of experience working with customers around the globe, we can provide a roadmap to ensure you get full value out of your Fuze deployment. The all-in-one application that works seamlessly across all locations and devices, giving a comprehensive view of usage, engagement, and productivity across the organization. Modernize your communications with the #1 global cloud platform for unified voice, HD video calling and conferencing, integrated chatting, content sharing, and contact center.

MightyCall is a cloud-based phone system designed for small business owners and their companies. With MightyCall, small businesses can create a professional first impression and deliver outstanding customer service. Top features include crystal-clear sound, toll free or local vanity number, auto attendant, call forwarding, voicemail and transcription, custom greetings and music on hold. No hardware required, MightyCall phone service can be accesses through mobile apps, deskphone & softphone, webphone or your existing phone.

Build any communications experience, on any channel with Twilio. Trust starts with a conversation. Connect with customers across SMS, WhatsApp, and chat using a single API. Bringing your idea to life is easier with the right tools. Deploy it into reality with a few lines of code. APIs to create what you imagine, without compromise. Twilio was made for creators like you. We build our APIs to be simple to use, powerful in production, and endlessly scalable. We're built in the cloud. Our API is always available, continuously upgraded, and auto-scales to meet your needs. Start running straight from deploy. Enable your Twilio-powered app to do everything from text to speech, Natural Language Understanding, and more. The API is your oyster. Every text and call on Twilio helps fine tune the Super Network, our web of carrier connections all over the globe. This data is yours to use via a powerful web API that helps you optimize the quality and cost of your communications.

EnableX makes integrating realtime communications into applications and workflows a lot easier. Designed and developed for Service Providers, Systems Integrators, and Developers, it provides robust, scalable and secure communications platform without the complexity of building and maintaining the network infrastructure. By simply leveraging on EnableX comprehensive sets of programmable APIs and SDKs, developers can rapidly customise and embed all or part of the communication functions – voice, video, SMS and chat – right into existing applications, workflows and systems. Together with the Virtual Number services and advanced features such as AI and NLP, businesses can reach customers globally with outstanding communication experience.

We're a freemium omnichannel communication platform for businesses with 11 channels to connect and more than 270k active users in all countries all over the world. JivoChat is developed and localized for the English, Spanish, German, Turkish, Indonesian, Portuguese, and Russian markets. We're ready to work in any country also with 24/7 support. Our widget supports more than 20 popular languages and all the operational systems (iOS, Windows and Linux), including the mobile ones. Agents can access all chats, emails and calls from one Jivo app. Do your clients prefer to ask questions and get support via social media? Interacting with your clients via social media can help you increase sales opportunities. Our main focus is to increase sales conversion rate on any communication channel of the online companies. We are integrated with Shopify, Wix, Bigcommerce, Tilda and many other big names in the industry.

The next-gen collaboration suite. All your chats, meetings, calendars, docs, and emails in one place. These organisations have made Lark their all-in-one solution for collaboration. Meet with up to 300 participants. Share files to your heart's content. Preserve organisational knowledge. Support for over 100 languages. We believe your work is shaped by the tools you use. Lark integrates messaging, video conferencing, schedule management, collaborative documents, cloud storage, email, and workflow applications to provide a seamless collaboration experience on all your devices. Lark Messenger is the hub for your team's communication, with multiple features to reduce distractions and an emphasis on giving full context to team members. Centralize your ideas and productivity with Lark's creation and cloud management capabilities. You can collaborate seamlessly with anyone in your organization to bring your ideas to life. Everything is automatically saved in the cloud.

PhoneWagon is the #1 Top-Rated Call Tracking Software. Beautiful, simple, and easy to use. 14-day trial (no credit card). Create a campaign in under 30 seconds with local or toll-free phone numbers. PhoneWagon helps businesses grow by understanding which marketing campaigns deliver the highest return on investment and delivering world-class customer service through our voice and text messaging communications tools. PhoneWagon is a beautiful, easy-to-use call tracking software that helps digital marketing agencies and their clients understand which marketing campaigns are effective. 93% of businesses rely on phone calls to convert leads into paying customers. Marketing agencies are able to prove to their clients that they are driving them valuable inbound phone calls that convert into paying customers. Our white-labeled dashboard enables marketing agencies to keep a consistent brand as they give their clients a beautiful interface to see all their phone calls and texts.

Hosted VoIP solution with a European focus but with presence in over a 165+ countries. As all our solutions are based on Premium Plus we give you the highest possible quality for the lowest price. All carry all types of numbers, from Geographic to National, TollFree and UIFN, Mobile VoIP, Elastic Pool solutions and much more. We also have our own SoftPhone and will soon be launching other Roaming products too.

Sococo is the virtual office where distributed teams come to work together each day, side-by-side, no matter where team members might be. Down the hall, across campus, or halfway around the world—working in your organization's online office is even more productive than being on the same floor or in the same room.

MSG91, a cloud communication platform strives to help businesses and developers to seamlessly add communication to their services and software through communication APIs (SMS, Email, Voice, RCS, WhatsApp, and more) and ready-to-use solutions like Cloud contact center and customer segmentation products.

Monster VoIP was established to distribute superior voice quality and maximized uptime to customers from here in L.A. to New York to Washington, D.C. to Houston to Dallas to Chicago and beyond, while delivering unparalleled service and customer satisfaction. We started by setting up data centers in Las Vegas, New York, Dallas, and Minnesota to ensure geo-redundancy, with all endpoints multi-registered at all four facilities. (This is just a fancy way of saying that multiple locations means you can expect amazing voice quality and unparalleled business phone uptime.) We then made sure to offer a complete suite of communication tools in one platform. This means you and your team only have to learn our easy-to-use user interface for all of your communication efforts. To make good on our customer satisfaction promise, we then decided to provide personalized setup and ongoing 24/7/365 support to every business VoIP customer that walks through our (virtual) doors.

The effective, affordable, and easy-to-use cloud-based call center software, AVOXI Genius. Easily manage your business communications from an intuitive, web-based contact center. AVOXI Genius is the first platform to integrate your contact center solution with your voice service, with virtual phone numbers available for instant activation in 170+ countries. With plans starting at $19.99 per user, AVOXI Genius is one of the most affordable solutions worldwide! Get 2 months free--limited time only.

Smartz Solutions is a dynamic CCaaS software development company. Our success is based on technological foresight and strong business knowledge, enabling us to develop integrated solutions that meet your business needs. Our power lies in turning insights into strategies and giving you the power to make effective business decisions. Based on a wealth of knowledge covering multiple industries, we have developed a suite of products that cover the entire customer engagement journey offering best-in-class, world-class applications in a single end-to-end CX platform.