The entire experience was excellent. Gus and his assistant (I cannot recall his name) were punctual, professional and courteous. But most importantly, they did a superb job cleaning 2 very dirty vintage chairs. One of the chairs was covered with deep sticky stains that I knew would be difficult to remove. However, Gus and his assistant did a great job in making most of the stains disappear. Even the deepest stains were greatly diminished. Those few deeper stains are barely noticeable. Overall, we are very pleased with the job.