I took advantage of Shadowfax's Angie's list Big Deal for a service that was normally over $400. Other than routine gutter cleaning, I had not had my roof checked in approximately 10 years (no leaks), but was not confident that everything was in order. Additionally, I had an old Dish Network dish rusting away up there in an unsightly manner, several years after we terminated our service with them (they don't remove dishes). So, I signed up for the deal on a whim, and contacted Shadowfax for an appointment. I found out after purchasing the Big Deal (I didn't read carefully!), that I was outside of Shadowfax's normal service area- they are in Campbell, and I live in Half Moon Bay. Jerry, the owner, spoke with me directly, and told me he would nonetheless honor the deal, and was very kind. About a week after that, Jerry came to our home, and spent several hours pounding down loose shingles, cleaning off the loose branches and leaves around the gutters and roof, taking down the old Dish Network dish (as a favor- this was not part of the deal!), sealing all the holes, and generally inspecting all the potential leak areas (flashings, area around skylights). He even took the time to sweep off our deck where the roof cleaning debris fell, and actually hauled away that nasty rusting dish! I was so grateful for his advice and help related to the condition of our roof, that I asked whether he could do a whole roof replacement in the future (it's nearing the lifespan for our roof anyway). I highly recommend Jerry and Shadowfax Roofing. Jerry is a pleasure, and really went the extra mile to make things right. Despite our not being in the area, i'm hoping that he might consider further work at our house in the future!