Audience
Zoho SalesIQ can be used by businesses of all sizes across all industries. It's the most cost effective customer engagement platform you can ever get.
About Zoho SalesIQ
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform. It unifies your marketing, sales, and customer support efforts providing your customers a great experience, and boosting business growth. Get to know your prospects better and initiate the right conversation with them at exactly the right time.
SalesIQ is optimized to suit the customer communication needs of B2B and B2C businesses of all sizes. It is equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more.
It is trusted by over 450,000 businesses, including giants like Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp. to serve their customers at every stage of the customer lifecycle.
We have a live chat software starting at $0 that scales with your business without burning a hole in your pocket.
Pricing
Basic: $10/month/user, track and engage with 50K visitors/month, one custom chatbot, 1,000 chat sessions/month, chat routing
Professional: $17/month/user, unlimited chat sessions, five custom chatbots, track and engage with 100K visitors/month, instant messaging (IM) channels
Enterprise: $25/month/user, track and engage with 200K visitors/month, chat translation, company profile enrichment, 10 custom chatbots, Answer Bot, Autopilot
Integrations
Videos and Screen Captures
Product Details
Zoho SalesIQ Frequently Asked Questions
Zoho SalesIQ Product Features
Chatbot
Conversational AI
Customer Engagement
Live Chat
Zoho SalesIQ Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: When I had Zoho One, and had my site hosted through Zoho Sites, Zoho Sales IQ made a lot of sense for my live chat and contact us software.
Cons: Lack of plugins compatible with the system was the largest con.
Overall: Overall it made sense at the time, but other software such as Tawk.to has greater flexibility overall.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: SalesIQ makes it really easy to talk to visitors on your website. You can set it to send out a ping when visitors perform a specific action to initiate a conversation. I also like that it plugs into Zoho CRM so you can convert visitors into sales leads if you want to.
Cons: The mobile app has a long delay from the point when the user pings the chat and to when it actually rings on your phone.
Overall: It was great. Really easy to set up and deploy and has worked wonderfully for us with absolutely no downtime or issues since we started. Would highly recommend.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: Zoho SalesIQ is a flexible visitor's engagement solution for websites. It provides real agent based and Bot based chat option. SalesIQ provides some of unique features which helps us to stay ahead of our competitors. the features are -
- Bot for off hour chat
-Supports real agent chat
- Geo location of visitors
- Tracking the visitors journey on website
- Identifies New/Returning customersCons: SalesIQ is very effective tool to provide good user interaction with having a deeper insights/behavior of the visitor.
Overall: Zoho SalesIQ provides excellent visitors engagement and lead conversion solution through it robust tools available within the package. It has chat feature, analytics section, deep insights of user journey. Overall its a powerful package of tools which helps a lot to convert the potential leads and pitch the most suitable offer based on the insights available through SalesIQ. It can share the geo location of the visitor, which helps us by pitching the location based offer. it has option to analyze the visitor journey which helps us to asses the performance of different landing pages and sub sections.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: Zoho SlaesIQ is an incredible client chat platform. It helps to makes the relation between companies and clients. The app is available in cross-platform. It helps in making new customers.
Cons: Zoho SalesIQ is a worthy app. Never faced any problem using its features.
Overall: Zoho SalesIQ is an incredible chat platform to engage with website visitors. It constructs a bridge between client and company. It gives us the opportunity to show off our brand value and ability to clients.
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