Support » Plugin: Popup anything on click » Popups disappeared

Popups disappeared

  • Resolved amrosglobal

    (@amrosglobal)


    2 years, 3 months ago

    Hello everyone

    I have a question with regards to the popup anything on click plugin. I created various popups and successfully published them on our website. Until today, everything worked just fine.

    Unfortunately, out of nowhere today I realised the popups seem to block something and now every page, picture, text etc. containing the popup shortcode has no content.

    Does anyone know a solutions to this?

    Your help is much appreciated.

    KR

    Edit: I have replaced the popups now with just regular links to the contact page and now the page content is visible again. However, popups are still not working and I’d love to find a solution for this.

    • This topic was modified 2 years, 3 months ago by amrosglobal.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP OnlineSupport

    (@wponlinesupport)

    2 years, 3 months ago

    Hello,

    Can you please send me a proper link or screenshot where you use the shortcode so i can give you a solution

    Thanks

    amrosglobal

    (@amrosglobal)

    2 years, 3 months ago

    Hello,

    Thank you for your reply.

    Pager footer: I have used the popup in the webpage footer to show privacy policy and cookies by creating a popup (Link Type: Simple Link) and then adding the Shortcode in the footer under: Appearance->Widgets->Footer Column->Text Widget.

    Current Situation: The text is not showing on the footer and I can’t click on anything that triggers the popup.

    Page: Here I have used the popup in connection with the colllapse-o-matic plugin. I added the popup shortcode in the trigger text of collapse-o-matic in the following way: [expand title=”trigger text”]text and “shortcode”[/expand]

    Current Situation: The entire page is not showing ANY content. Once I deleted the shortcode, the page shows the entire content again and the collapse function works as well, therefore, I don’t think it is a collapse-o-matic issue.

    Hope this helps

    Thanks for your help!

    Regards

    Plugin Author WP OnlineSupport

    (@wponlinesupport)

    2 years, 3 months ago

    Hello,

    Sorry but i had checked your website and not able o find our plugin used. Can you please share a screenshot OR page link where you are using our plugin with issue?

Viewing 3 replies - 1 through 3 (of 3 total)
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