Conflict with wp_mail

Hi @sociality,

Thanks for reaching out. It is likely because of incorrect configuration in WP Mail SMTP. When WP Mail SMTP is activated, your code snippet tries to connect to the SMTP server you’ve configured while sending the email but due to incorrect SMTP settings it never connects so you see email taking forever to send. Please make sure you’ve correct SMTP settings. In case it helps, we have set up documentation for each of the available mailers.

I hope this helps!

Hi @sociality,

Thanks for the confirmation. If the test email works fine, there is probably an issue with your script sending the emails. Can you please share the extract of your code snippet sending the email and the SMTP settings you’re using in WP Mail SMTP?

Regards,

Hi @sociality,

I apologize as custom code like this are actually outside of our scope for support. In case you’d like to look into custom development options, we highly recommend using Codeable.

As for our support channels, it would be against the WordPress.org guidelines for us to provide support outside of the WordPress.org support threads for the Lite version of our plugin. For WP Mail SMTP Pro users, or other paid WP Mail SMTP licenses, there are other support channels available. However, please know that custom code is still outside of the scope of support.

When you get a chance, could you please share a full error log recorded when you send a test email from WP Mail SMTP > Tools? Here’s a screenshot for the option to get a full error log. This will give us an idea of what might be going on.

Thanks!