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Resolved ckieft
(@ckieft)

1 year, 10 months ago

Hello,

AO has been working great, but sometime in past 2-4 weeks all images, buttons, and videos are not displaying (they exist, but invisibly). For whatever reason, background images are still displaying. I turn off AO and it all goes back to normal. Using Mac + Elementor

Thanks for any help!

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Frank Goossens
(@futtta)

1 year, 10 months ago

OK, first thing to do would be to disable just CSS or just JS or just HTML or just Image optimization (incl. lazyload) to see which one is the culprit. Once we know that, we can focus on the next steps.

Thread Starter ckieft
(@ckieft)

1 year, 10 months ago

Looks like image optimization is the issue. With image op. + lazy load turned off, the site shows my images + video, BUT now doesn’t seem to load any js/css.

Plugin Author Frank Goossens
(@futtta)

1 year, 10 months ago

1. I see requests for cdn.sucuri.net, this is very likely a misconfiguration, can you remove whereever you set that?
2. You will probably have to clear page cache(s) after making changes

Thread Starter ckieft
(@ckieft)

1 year, 10 months ago

Okay, we’re back in business! Thank you very much for the support, Frank.

Plugin Author Frank Goossens
(@futtta)

1 year, 10 months ago

you’re welcome, feel free to leave a review of the plugin and support here!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Vids + Images disappeared except for background images’ is closed to new replies.

In: Plugins
5 replies
2 participants
Last reply from: Frank Goossens
Last activity: 1 year, 10 months ago
Status: resolved

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