Plugin Author
edo888
(@edo888)
Hi,
It seems that the color picker is not being initialized. Most likely it is a conflict with other plugin you use. Try to disable other plugins one by one and check for javascript error, that way you can identify the plugin which causes conflicts.
If you wish us to check, feel free to contact our live chat and provide wp-admin login/password and mention this topic’s link and we will check it for you.
https://gtranslate.io/#contact
Thanks! 🙂
Hi @edo888 – I did try disable all the plugins but the GTranslate one but it did not work.
Plugin Author
edo888
(@edo888)
We will need access to move forward, without it I cannot do anything for you.
Please contact our live chat as suggested earlier.
Thanks! 🙂
Plugin Author
edo888
(@edo888)
Hi,
Thanks for the access. I have checked your website and I see that the following code is missing:
jQuery(document).ready(function($) {$(".color-field").wpColorPicker({change:function(e,c){$("#"+e.target.getAttribute("id")+"_hidden").val(c.color.toString());e.target.value = c.color.toString();RefreshDoWidgetCode();}});});
It is for initializing the color picker on GTranslate Settings page.
You can open your browser console and paste that code which will initialize the color picker and you can interact with the color options.
I had no option to view your Plugins or control them to check what may cause the issue with Color picker initialization script. Most likely something is removing it.
Thanks! 🙂
