Hi Paul,
Could you please provide me steps to reproduce the issue, so that I can test the issue on my setup?
Regards,
Ankit
I’m using Advanced Product Fields Pro for WooCommerce plug-in (https://wordpress.org/plugins/advanced-product-fields-for-woocommerce/).
I have 3 product variations (by color).
1) Customer selects product variation first
2) Then selects option (using the above plug) to determine packaging.
3) I save cart.
The product in the cart is saved but no options are saved. If I click on the item (and try to load the cart), only the based product variation is selected with no options.
Hopes this helps. And please let me know if you need more info.
Thanks.
By the way, if this is not enough info for you to debug the issue (as well as the issue of my button not working), I can try to set up a temporary public URL at some point. Just let me know the best email contact to send to you.
Thanks.
One more piece of info… it looks like when I click on the link from the email (or paste from the clip), the page labelled “shared cart – xxxxxxxxxxxxxx” shows only the product variation. However, when I click on “load cart” I think the product variation and options are actually all loaded.
So it seems like the information is being stored but just not displayed on the page.
Thanks.
Hi,
This seems like compatibility issue between plugins. I will try to contact the author regarding compatibility and will check if we both can do something regarding fixing this issue.
However; there is no fix timeline for this to commit, but I will keep you posted of any update over this issue.
Regards,
Ankit G.