If you’re having problems uploading your video, select the error message you're seeing and follow the troubleshooting steps to solve your issue.
"We have encountered unexpected problems"
Try waiting a few minutes, then upload again.
"The server has rejected the file"
This error message occurs when you're uploading a file in the wrong format. Make sure that you're using a supported file type.
"An error has occurred while sending data over the network"
This error message occurs when your browser needs to be updated to the latest version. Below are some of the browsers that we recommend using to upload videos:
- Google Chrome
- Firefox 4 or higher
- Internet Explorer or Microsoft Edge with Silverlight turned on
Once you update your browser, try to upload again.
"Processing abandoned"
This error message may occur if the uploaded file is shortened or invalid. It can also occur on slow uploads. Try playing your video back on your device and make sure that you’re using a supported file type, then upload again. If the problem remains, try uploading your video from a different platform.
"A network error has occurred"
This error message occurs when your browser needs to be updated to the latest version. Below are some of the browsers that we recommend using to upload videos:
- Google Chrome
- Firefox 4 or higher
- Internet Explorer or Microsoft Edge with Silverlight turned on
Once you update your browser, try to upload again.
"Can't upload. Your channel status or account settings currently don't support uploads."
This error message may occur when:
- Your channel has a Community Guidelines strike
- Your admin has enabled Restricted mode on your Google Workspace account
"A security error has occurred"
This error message occurs when you have unusual security settings on your browser. The settings are likely from a firewall, antivirus, anti-spyware, or other related software. We recommend that you temporarily turn off this software and try to upload again.
"Rejected (file too small)"
This error message occurs when you've tried to upload a file that is smaller than 2 KB. Make sure your video file is at least 2 KB and try to upload again.
"Failed (empty .mov file)"
This error message occurs when QuickTime movies are saved as a reference movie. To make sure your video converts properly, select "Save as a self-contained movie" and try to upload again.
"Daily upload limit reached. You can upload more videos in 24 hours."
To ensure safety at YouTube, we limit how many videos a channel can upload in a 24-hour period.
Limits may vary by country/region or channel history. Copyright strikes may impact channel history eligibility. Community Guidelines strikes will affect how much you can upload.
If you get an error saying "Upload limit reached" when trying to upload a video, try again in 24 hours.
Other
You may get an error message when you upload a file in the wrong format. Make sure you're using a supported file type. You can also try changing your codecs or editing software.