Our Products and Experiences
Sonos builds premium sound experiences. To us, premium also means responsible. We develop our products and packaging to minimize environmental impact and we respect and protect our customers’ privacy.
Packaging
We work to meet the expectations of informed, environmentally conscious customers with packaging that delivers a premium unboxing experience sustainably. Our new designs use fewer and better materials without compromising quality.
Performance
Goal
Idle Power
We’re focused on reducing our speakers’ idle power, which is the energy consumed when a speaker is connected, but not in use. We look for opportunities in our hardware and software to achieve reductions in idle power across our product portfolio.
Performance
Goals
Privacy
We respect our customers’ privacy and only use their data to enhance their sound experience. Our approach to privacy is described in our Privacy Principles, below, which build on our Privacy Statement. Privacy is an ever-evolving issue that cannot be tackled alone. We’re active members of the International Association of Privacy Professionals, the world’s largest and most comprehensive global information privacy community.
We welcome and encourage feedback on our security practices. Through our Security Researcher Recognition program, we recognize individuals who have discovered a vulnerability in our website, services, apps, or players.
We use data to serve our listeners.
We put the listener first, using data to provide incredible sound experiences. Nothing more. Nothing less.
We provide meaningful choices that are easy to understand.
We clearly present information to listeners at the right moment, allowing them to make effective choices.
We collect only what we need.
We believe data decays and loses value over time, so we delete it once it is no longer useful.
We protect the data of our listeners as if it were our own.
We continually seek to improve the security of listener data.
Read our Privacy Statement