Support » Plugin: MonsterInsights - Google Analytics Dashboard for WordPress (Website Stats Made Easy) » Shopping behaviour report problem GA

Shopping behaviour report problem GA

  • Resolved kasperse

    (@kasperse)


    4 months, 3 weeks ago

    Hi!

    We installed this plugin two days ago and it seems to be tracking conversions in a correct way when looking at the overview report in Google Analytics. However, we are not seeing any data in the shopping behaviour report. Any ideas?

    Thanks,
    /K

    The page I need help with: [log in to see the link]

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  • Thread Starter kasperse

    (@kasperse)

    4 months, 3 weeks ago

    We also see that all traffic sources are direvt / traffic in terms of converting sources which obviously is a big problem.

    Plugin Author chriscct7

    (@chriscct7)

    3 months, 3 weeks ago

    Hi there,
    Shopping behavior would require the use of our eCommerce addon. If you’re using our eCommerce addon I’d recommend reaching out to our premium support team using the support form inside the the My Account area of our site and our team can help fix that right away

    -Chris

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