WP-SES won’t activate

svaldesm
(@svaldesm)

3 years, 7 months ago

Hello, I’ve added this plugin, it works but strange enough won’t fully activate.
It doesn’t send emails to the buyers on Woocommerce, but other emails work.

I have the last update by Delicious Brains but no matter what I do, after I hit “turn ON”, it won’t activate. It will say that it’s active, but then it will return to OFF.

I’m on Elastic Beanstalk + RDS, everything works fine except for this.

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Author Brad Touesnard
(@bradt)

3 years, 7 months ago

Do you have an object cache enabled? Sounds like you might need to clear the object cache.

Thread Starter svaldesm
(@svaldesm)

3 years, 7 months ago

Hi Brad, sorry I’m not an expert and so far what I searched, I couldn’t find what or how I should activate object cache.

At least at database level I don’t and I either have on WP or Woocommerce.

Plugin Contributor Sylvain Deaure
(@sylvaindeaure)

3 years, 7 months ago

You could try enabling the integrated logging function.
Maybe you have a conflicting plugin. This will tell.

Thread Starter svaldesm
(@svaldesm)

3 years, 7 months ago

This is what I’m getting in the logs:

1515343058 wp_mail already defined in /home/138340.cloudwaysapps.com/gnjtdzdqrj/public_html/wp-includes/pluggable.php
1515343058 2 Verified Identities.
1515343058 Sender Ok

Thread Starter svaldesm
(@svaldesm)

3 years, 7 months ago

OK, based on another answer, I found other plugins who were calling that function.
How should I proceed on this? There’s no way to modify the other plugin, at least it’s unsupported and I don’t know how to do it.

Is there another solution?

voodoochill
(@voodoochill)

3 years, 7 months ago

I had this same issue, the culprit plugin in my case was

https://wordpress.org/plugins/contact-forms-builder/

Thread Starter svaldesm
(@svaldesm)

3 years, 7 months ago

@voodoochill

And how did you solve it?

voodoochill
(@voodoochill)

3 years, 7 months ago

I ditched that plugin

voodoochill
(@voodoochill)

3 years, 6 months ago

Just to be more precise, I switched back to Contact Form 7, but there seems to be another conflict, WP SES causes contact form 7 emails to not format properly, so I now use WP Mail SMTP for Amazon SES, and that one does work fine with Contact form 7 so all good now.

kevlew
(@kevlew)

3 years, 4 months ago

I have found the issue I am having. I have a plugin called StopBAdBots. This plugin when enabled causes WP SES to turn off. Any idea how I can fix this? I need this plugin.