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Business Profile

Business Profile

A1 Plumbing Companies, LLC

Plumber

Business Profile

A1 Plumbing Companies, LLC

516 S Military Hwy

Virginia Beach, VA 23464-1818

Open 24 Hours

Additional business information
Additional Information: Virginia Beach 757-467-0000
Norfolk 757-622-6939
Chesapeake 757-523-2222
Portsmouth 757-483-7777
Suffolk 757-539-6919
Hampton 757-838-0083
Newport News,Yorktown & Gloucester 757-874-6003
Williamsburg 757-229-3380

Contact Information

516 S Military Hwy

Virginia Beach, VA 23464-1818

Open 24 Hours

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BBB Rating & Accreditation

Accredited Since: 8/17/1993

Years in Business: 34

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Customer Reviews

4.88/5

Average of 101 Customer Reviews

Customer Complaints

3 complaints closed in last 3 years

3 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 8/17/1993

Years in Business: 34

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Overview

This company provides complete plumbing services.

Products & Services

Drain and sewer cleaning, water heaters, gas line installation and repair, water and sewer drain installation, lavatory drain service and repair, kitchen sink and tub drains, leaky faucets, clogged drains, and more. Serving both residential and commercial accounts.

Business Details

Location of This Business
516 S Military Hwy, Virginia Beach, VA 23464-1818

BBB File Opened:8/19/1992
Years in Business:34
Business Started:4/11/1987
Business Started Locally:4/11/1987
Business Incorporated:5/19/1993 in VA, USA
Accredited Since:8/17/1993
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 2705168542 for this business, issued by Department of Professional & Occupational Regulations (DPOR). The expiration date of this license is 5/31/2022.

These agencies may include:

Department of Professional & Occupational Regulations (DPOR)
9960 Mayland Dr STE 400
Richmond VA 23233-1485
Type of Entity:Limited Liability Company (LLC)
Number of Employees:41
Alternate Business Name
  • A -1 Sewer & Drain Plumbing & Heating
  • A-1 Sewer & Drain, Inc.
  • A-1 Drain Doctor
Business Management
  • Ms. Janna Marnell, Marketing Coordinator
Contact Information

    Customer Contact

  • Lea Erbskorn, Marketing Specialist

    Other Contacts

  • Ms. Candice DeBerry, Office Manager
  • Matt Malone, President
Additional Contact Information

Fax Numbers

  • (757) 420-1019
    Primary Fax

Industry Tip

BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

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Customer Complaints

3 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Problems with Product/Service
Status: Answered
anonymous user
I had a pipe break in October of 2020. I called the company to fix the pipe. They fixed it, let me know I had Quest piping and should have the house repiped. I agreed and this was done in November. After the piping was complete I had two leaks in the new pipes that were repaired prior to drywalling. A third leak occured in Jan after construction was done and caused ***** of damage. I called the plumber came out repaired the pipe and never got a true reason why it leaked but they warrentied the repair. The pipe was taken to the company because I was told they had to send it back because it was a warranty repair. I never heard back. I called twice to try to get in contact with someone about liability insurance covering the damages and no one called back about it. I got a call from ***** saying they no longer had the pipe. I had to turn this damage into my home insurance again. This was after I paid *** for them to repiped my house. Brand new pipes should not leak 3 months after installRead More

Desired Outcome

I would like their liability insurance to cover the water damage sure to the failed new pipes.

Customer Reviews

101 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Deano P

(5 stars)

09/05/2021

Our well pump had gone out and I called on a holiday weekend not getting my hopes up that it would be repaired. Jeremy replaced the pump on the next day. Really nice guy who went out of his way to help someone else. Recommended company especially if they have employees like him
DP
A1 Plumbing Companies, LLC Response

09/07/2021

Thank you so much for this review! We're glad our team was able to show you a stellar experience and we appreciate your recommendation. - A1 Plumbing Companies

Products & Services

Drain and sewer cleaning, water heaters, gas line installation and repair, water and sewer drain installation, lavatory drain service and repair, kitchen sink and tub drains, leaky faucets, clogged drains, and more. Serving both residential and commercial accounts.

Business Details

Location of This Business
516 S Military Hwy, Virginia Beach, VA 23464-1818

BBB File Opened:8/19/1992
Years in Business:34
Business Started:4/11/1987
Business Started Locally:4/11/1987
Business Incorporated:5/19/1993 in VA, USA
Accredited Since:8/17/1993
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 2705168542 for this business, issued by Department of Professional & Occupational Regulations (DPOR). The expiration date of this license is 5/31/2022.

These agencies may include:

Department of Professional & Occupational Regulations (DPOR)
9960 Mayland Dr STE 400
Richmond VA 23233-1485
Type of Entity:Limited Liability Company (LLC)
Number of Employees:41
Alternate Business Name
  • A -1 Sewer & Drain Plumbing & Heating
  • A-1 Sewer & Drain, Inc.
  • A-1 Drain Doctor
Business Management
  • Ms. Janna Marnell, Marketing Coordinator
Contact Information

    Customer Contact

  • Lea Erbskorn, Marketing Specialist

    Other Contacts

  • Ms. Candice DeBerry, Office Manager
  • Matt Malone, President
Additional Contact Information

Fax Numbers

  • (757) 420-1019
    Primary Fax

Business Categories

Local BBB

BBB of Greater Hampton Roads

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BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.