With additional global laws around privacy rights requirements, an increasing number of data breaches, and growing awareness of consumer and employee privacy rights, the time to automate your consumer and data subject rights workflow is now. OneTrust automates every step from intake to fulfillment, including data discovery and the redaction of sensitive information that shouldn’t be shared with the requestor.
Privacy Rights Management (DSAR)Automate Requests from Intake to Fulfillment
GUIDANCE BAKED IN
Leverage pre-built templates and workflows from OneTrust DataGuidance™ to streamline configuration across all relevant laws & regulations
SCALABLE FULFILLMENT
Automatically create an enterprise-wide data inventory, then initiate Targeted Data Discovery™ to find & action requestor-related data when a request is received
AUTOMATED REDACTION
Automatically find & redact sensitive and confidential data that should not be included in your response with the DSAR Redaction tool
How OneTrust Helps
Streamline the Intake Process
- Leverage research-backed intake templates for the CCPA, GDPR, LGPD, and other regualtions
- Customize or create unique request intake forms and embed directly on websites or other digital properties
- Utilize information collected on dynamic intake forms to route request and kick-off fulfillment process
- Auto-assign tasks to business owners to streamline fulfillment and promote accountability across the organization
Simplify Identity Verification
- Enable requestors to attach evidence when submitting a request to verify their identity and proof of residency
- Leverage various identity validation approaches, including email, phone, login portals, or security questions
- Verify identity to auto-detect duplicate and repetitive requests and auto-expire unverified requests
- Integrate with customer databases and identity validation technologies, for example, Experian and LexisNexis
Fully Automate Requests with Data Discovery
- Do enterprise-wide data discovery & classification to understand the individuals you hold data on and where
- When a request is submitted, initiate Targeted Data Discovery™ to surgically find & action data related to the requestor
- Connect to all your sources with support for all system & data types including structured, unstructured, on-premise, and cloud
- Store data only as long as required with configurable retention policies
Automate the Redaction of Sensitive Data
- Automatically discover or manually upload emails and files needing redaction
- Scan files with Athena AI and NLP algorithms to automatically classify and redact sensitive data
- Review redacted documents in a single dashboard with confidence scores and make any necessary adjustments
- Securely share the results via an encrypted messaging portal to complete request fulfillment
Maintain Logs of Communication & Generate Dashboards for Reporting
- Communicate with consumers and data subjects via a secure messaging portal
- View analytics dashboards to identify areas of improvement including cost-per-request calculations
- Display metrics in privacy policy through a pre-built report widget
- View, edit, and export executive dashboards and reports for internal and external review and benchmarking
Ready to Get Started? Try OneTrust Free for 14 Days
See how OneTrust can operationalize your privacy program