Incident Reporting

Due to the COVID-19 pandemic, most WordPress events are online. Please refer to our online events handbook.

For communities where COVID-19 has been more effectively contained or have easy access to COVID-19 vaccination and/or testing, returning to hosting an in-person meetupMeetup Meetup groups are locally-organized groups that get together for face-to-face events on a regular basis (commonly once a month). Learn more about Meetups in our Meetup Organizer Handbook. event is possible, with caution, using the resources provided. If you plan to move forward with an in-person meetup, you must use the provided checklist .

To report a code of conductCode of Conduct “A code of conduct is a set of rules outlining the norms, rules, and responsibilities or proper practices of an individual party.” - Wikipedia-related issue, email [email protected]. Emails sent to this address will go to a private mailbox on the global community teamGlobal Community Team A group of community organizers and contributors who collaborate on local events about WordPress — monthly WordPress meetups and/or annual conferences called WordCamps.’s Help Scout instance, visible only to deputiesDeputy Community Deputies are a team of people all over the world who review WordCamp and Meetup applications, interview lead organizers, and generally keep things moving at WordCamp Central. Find more about deputies in our Community Deputy Handbook. on an incident response squad.

A stand-alone Incident Reporting form is also available, to make it easier for attendees and community members to report issues that come up with their local community organizers, to someone other than their local community organizers.

If the incident response squad receives a report that looks like it could be handled locally — for example, between attendees at a meetup event — a member of the global community team will get in touch with local community organizers to offer assistance.

If the report is about a community organizer, then we’ll reach out to the concerned parties and work to resolve the situation.

If the report is about behavior that didn’t happen at an “official” event (which is to say, a chapter meetup event, WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more., or other workshop organized as part of a global community team program), we’ll request permission to pass the report along to the team it involves or to the WordPress Executive Director, Josepha Haden Chomphosy.

Currently, the people who have access to this private mailbox are: Andrea Middleton, Josepha Haden Chomphosy, Cami Kaos, Hugh Lashbrooke, Aditya Kane, Birgit Pauli-Haack, Courtney Patubo-Kranzke, and Rocío Valdivia. (Updated: 2021-01-08)

The incident response squad tries to respond to all reports within 72 hours of receiving the report. Resolving the issue reported may take as long as 2-3 months, depending on the nature of the issue.

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