Anthem Pest Control, LLC

Literally the worst pest control company ever. I started out with this company bc I was referred to them and initially they were great with customer service on the phone and even offered a discount. So that was awesome. Then we scheduled an appointment for a week later. That day comes and we had an appointment set up between 10-12. No one shows up. I call the company and they said that it was scheduled for a 11-1 appointment and I advised that was absolutely incorrect bc I have to get my kids at 1. So that is not even possible. So I ask them if we can reschedule again to the next day and they say yes. The appointment was set up again for 10-12 and that day comes?. No one shows up again so I call the company and they say ?the tech was hospitalized and has not showed up to anyone? so I let them know that I understand that but it would have been nice to get notified about that beforehand and we could have set something else up. So this is now the second time that no one shows up, and I ask to speak to a manager.. the person on the phone said that he was out for lunch but he will call you back later. No manager calls me. So I call back the next day and ask to speak to a manager and she says the same thing.. he is out for lunch. I then ask well what can we do about this bc this is ridiculous that I am willing to pay for a service and can not even get you guys to show up. She then says let me put you on hold and reach out to the manager.. then she gets back on the phone and says.. the manager said that you can either reschedule for the 3rd time or just not use us?. I was like wow, that is how people get treated for poor service from you guys.. so I just said never mind. I will just not continue with you guys and I requested to speak to a manager for the 3rd time and she took my name and number and said that he would call me back.. it is now 3 weeks later and still no call from them. Seriously the worst customer service ever and just terrible company in general. Do not use them I have a sign contract!

If they actually make it out to get the job done, they have professional technicians who listen and are good. However, they cancel appointments on you without any notice while you sit there waiting for them and call them the next day to find out what happened. Then they can not reschedule you for at least another week out and you will be lucky if that appointment does not get canceled without notice as well. And if you try to reach out to a manager, good luck with getting a call back. The customer service here is horrible. I would rather hire a company that listened to the needs of the customer than a company that does what it wants, when it wants without any concern if the customer will continue to stick around or not.

Come on time and will revisit if needed

Matt was very knowledgeable, friendly and punctual. He did his job and left.

Awesome service

Their sold and promised services did not come to fruition. When there were problems with technicians and services were not completed in full and a feedback survey was filled out to communicate this information, they IGNORED and charged us anyway. Management was notified directly and there was NO RESPONSE... All of this after our 1 year contract expired- their customer service, follow up, and business practice is DEPLORABLE and absolutely unacceptable. We would never recommend them and will go back to our previous services that while may not have had all the bells and whistles- CERTAINLY did a much more thorough and trustworthy job!!! ANTHEM DOES NOT!!!!

They did well.

Quick, easy, professional. Removed all spider webs, products were safe around kids and pets and technician was very helpful! Great price