Dear User,

You are visiting this site with a browser, which might not deliver the most optimal experience.

You are still able to proceed, but in order to best experience this page, we recommend using Edge, Firefox and Chrome.

CUSTOMER WEB PORTAL

Easily Manage Your Shipments

Becoming a DHL eCommerce Customer means you have access to the Customer Web Portal. With this web-based tool; DHL eCommerce delivers key shipment data and reports that help you manage your business.

 
 
 
  • Convenient label printing and tracking-number creation
  • Batch upload feature provides simple import wizard
  • Manage shipments

Additional DHL eCommerce Customer Web Portal features

  • Access to invoices and shipment rates
  • Delivery performance results
  • Track by packages or parameter with robust filters
  • Automated or on-demand reports with customizable elements
  • Advanced warning reports
  • Package-level service delay alerts
  • Schedule pickups and create Bill of Ladings
  • Create and track return labels

Still Have Questions about How to Use the Customer Web Portal?

Contact our Customer Service. We're happy to help!