Kaspersky

Products
Support
Community
Personal Account
Check a file or link
Kaspersky Club
- Россия и СНГ
- Global
Kaspersky Education
- Бесплатный образовательный портал
- Free educational videocourses
Beta Testing

Products

Support

Community

Personal Account

Check a file or link

Kaspersky Club

Kaspersky Education

Beta Testing

back

support

Home Support

Business Support

Virus Fighting

back

kaspersky club

Россия и СНГ

Global

back

kaspersky education

Бесплатный образовательный портал

Free educational videocourses

back

Personal Account

My Kaspersky

KSOS Management Console

CompanyAccount

- - testlanguage select (please do not delete)0
Buy License
Renew License

Create topic
Login

Kaspersky Security Cloud

Get help with Kaspersky Security Cloud for Windows, macOS, Android and iOS

477 Topics
2,593 Replies

When you subscribe we will email you when there is a new topic in this category

477 Topics

Recently active

Most replies Most views Newest first

Why can't I watch Kayo Sport when Kaspersky is on?

Unable to pause protection; KSC becoming unresponsive

I really need to disable the protection, but KSC won’t let me! I go to the Pause protection, set “Pause until application restart” and click the “Pause protection” button to accept. A dialog asking for confirmation appears but closes right away. After this point, Kaspersky stops taking my clicks. I’...

Notification sound 'ding' won't stop even when I turn it off in the settings

I turned off the notification sound in the settings like this.But when kaspersky automatically blocks something, the ding sound still happens along with the notification.

how do i change kaspersky security cloud’s language?

I installed kaspersky with my VPN on accidentally and now it’s french language. How can i change it to english?

When Kaspersky detects a problem such as a Trojan file it asks for a password.

When Kaspersky detects a problem such as a Trojan file it asks for a password. It does not accept the password set for my Kaspersky account. What is this password?

Full Scan stops at 99% Complete

After about 24 hours of running a Full Scan it’s stopped on 99% complete with 7,099,557 files scanned with less than a minute left to complete the scan. That file count hasn’t changed in several hours. Why won’t the scan complete?iSwift Technology and iChecker Technology are enabled. I have Windows...

"This folder is in use" when trying to move folders.

I've recently gotten into game modding, but problem is that I, sometimes, get the popup of "This folder is in use!" when trying to move a mod folder into the game directory. I have no idea what's causing it, as a second later I can click "Try again" and it'll work normally. This also doesn't happen...

BSOD - DPC_WATCHDOG_VIOLATION

On Mon 27/09/2021 22:42:14 your computer crashed or a problem was reportedcrash dump file: C:\WINDOWS\Minidump\092721-18765-01.dmpThis was probably caused by the following module: intelppm.sys (intelppm+0x138f)Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0xFFFFF80237AFA320)Error: DPC_WATCHDOG_VIOLATIONf...

Is the threat (trojan virus) neutralised when Kaspersky detects it? Or does that happen when I push the Resolve button? [MOVED]

Hello all,I saw that Kaspersky had discovered a Trojan (Trojware) approx. 2 hours ago. I didn’t notice the notification at the moment the virus was discovered. When I opened Kaspersky Security Cloud I clicked the "Details” button exactly the same as seen here: https://support.kaspersky.com/common/st...

What happens when Kaspersky blocks a link/download?

I googled some stuff and it turns out one of the websites I visited, I think, attempted a driveby download. Kaspersky didn’t even let the page load fully and exited it, putting me into the “Prevented visiting website” page. I clicked on the address again in the history tab to check what the message...

Does Kaspersky detect RATs and other malware that remote control your computer?

I recently learned about RATs and I’ve been super paranoid about having one. I heard they’re mainly detected by signatures, but what if the signature is unrecognized or changes it? Does Heuristic Analysis pick it up?I’ve seen my PC behaving weird, but I’ve pushed the mouse stuff to being just a hard...

"Protected memory access blocked, avp.exe" Reinstalled Kaspersky. Windows blocked avp? [MOVED]

Reinstalled Kaspersky free security cloud and got this. (If you’re wondering about the first block, they’re the same)Edition Windows 10 ProVersion 21H1OS build 19043.1237Experience Windows Feature Experience Pack 120.2212.3530.0

User interface in Kaspersky Security Cloud Free doesnt work

Hello, I’ve started to encounter a strange problem with the UI in the free version Kaspersky Security Cloud. The problem is that when I try to click any of the buttons, they dont work. I have a video showing that problem: Kaspersky Problem - YouTubeMy computer runs 64 bit Windows 10 Pro 21H1 (OS bui...

How i can make Kaspersky stop blocking new network connections [Hyper-V Virtual ethernet adapter]

then I'm installing a new VM or trying to make a hotspot on my pc Kaspersky is always breaking something and I don't know how to disable it I'm using security cloud free

Kaspersky Security Cloud Dashboard Stops Working

Kaspersky security cloud works but after like a 1 hour or so the dashboard stops working, i can still open the application but I cant click scan, I cant click data base update, its like the dashboard just freezes until I reset my pc. I have heard it could be from malwarebytes. If anyone knows a fix/...

vulnerability KLA12259 where is it? [MERGED]

Hello,I have a problem to find the vulnerability KLA12259.I looked into Reports > Vulnerabilities and the most of vulnerabilities are in this one (KLA12259 - no associated software)There’s no info about KLA12259 on internet. How can I solve this in the devices? thank you!

This site can't be reached

I’ve been a Kaspersky fan since the first time I installed their antivirus, probably in 2002,03 or something, when they still had that pig sound when a virus was found. I’m sadly extremely disappointed with my experience after I’ve purchased what it seemed to be their best product till date - Kaspe...

Page 1 / 20

Расширенная защита

Kaspersky Internet Security

Быстрое и гибкое защитное решение, которое оберегает ваши данные, не замедляя работу устройств.

Купить Продлить

Максимальная защита

Kaspersky Total Security

Комплексное решение для защиты нескольких устройств с функциями родительского контроля, управления паролями, безопасного соединения и возможностями оптимизации.

Купить Продлить

Advanced Suite

Kaspersky Internet Security

Fast, flexible security that safeguards your data & privacy without getting in your way.

Buy Renew

Premium Suite

Kaspersky Total Security

Multi-device protection with added parental controls, password management & VPN.

Buy Renew

Kaspersky Small Office Security

Несколько уровней защиты в составе единого, простого в использовании и эффективного решения

Купить Продлить

Kaspersky Small Office Security

Effortless and reliable protection for your entire business.

Buy Renew

Kaspersky Security Cloud

Каждый использует устройства и интернет по-своему. Поэтому мы создали новую технологию адаптивной защиты, объединившую лучшие функции в одном решении

Купить

Kaspersky Security Cloud

All our security apps – at your fingertips. Protect yourself with security apps & features that suit you best.

Buy

Kaspersky Password Manager

Ваши пароли, документы и данные: всегда в безопасности, всегда под рукой

Купить

Kaspersky Password Manager

All your passwords, documents & data. All in one place. Always to hand.

Buy

Премиум версия

Kaspersky Safe Kids

Ваш незаменимый помощник в защите детей в интернете и реальном мире

Купить

Premium version

Kaspersky Safe Kids

An app designed to help you protect your kids online and in the real world.

Buy

Kaspersky Secure Connection

Простое решение для защиты конфиденциальности и безопасности ценных данных

Купить

Kaspersky VPN Secure Connection

The secure and fast VPN service – your simple solution for online privacy and limitless browsing.

Buy

Расширенная защита

Kaspersky Internet Security

Быстрое и гибкое защитное решение, которое оберегает ваши данные, не замедляя работу устройств.

Купить Продлить

Максимальная защита

Kaspersky Total Security

Купить Продлить

Kaspersky Small Office Security

Несколько уровней защиты в составе единого, простого в использовании и эффективного решения

Купить Продлить

Kaspersky Security Cloud

Купить

Kaspersky Password Manager

Ваши пароли, документы и данные: всегда в безопасности, всегда под рукой

Купить

Премиум версия

Kaspersky Safe Kids

Ваш незаменимый помощник в защите детей в интернете и реальном мире

Купить

Kaspersky Secure Connection

Простое решение для защиты конфиденциальности и безопасности ценных данных

Купить

Advanced Suite

Kaspersky Internet Security

Fast, flexible security that safeguards your data & privacy without getting in your way.

Buy Renew

Premium Suite

Kaspersky Total Security

Multi-device protection with added parental controls, password management & VPN.

Buy Renew

Kaspersky Small Office Security

Effortless and reliable protection for your entire business.

Buy Renew

Kaspersky Security Cloud

All our security apps – at your fingertips. Protect yourself with security apps & features that suit you best.

Buy

Kaspersky Password Manager

All your passwords, documents & data. All in one place. Always to hand.

Buy

Premium version

Kaspersky Safe Kids

An app designed to help you protect your kids online and in the real world.

Buy

Kaspersky VPN Secure Connection

The secure and fast VPN service – your simple solution for online privacy and limitless browsing.

Buy

Suite avancée

Kaspersky Internet Security

Une solution de sécurité rapide et flexible qui protège vos données et votre vie privée en toute discrétion

Acheter Renouveler

Suite premium

Kaspersky Total Security

Suite complète spéciale sécurité et vie privée pour PC, Mac et mobile

Acheter Renouveler

Kaspersky Small Office Security

De l'antivirus aux outils de protection de la vie privée et de performances, sélectionnez ce dont vous avez besoin pour vous protéger contre les cybermenaces, les spywares et les cybercriminels.

Acheter Renouveler

Kaspersky Security Cloud

De l'antivirus aux outils de protection de la vie privée et de performances, sélectionnez ce dont vous avez besoin pour vous protéger contre les cybermenaces, les spywares et les cybercriminels.

Acheter

Kaspersky Password Manager

Un coffre-fort hautement sécurisé pour vos mots de passe et documents confidentiels

Acheter

Version premium

Kaspersky Safe Kids

Contrôle parental et traceur GPS pour garantir la sécurité de vos enfants

Acheter

Kaspersky VPN Secure Connection

Chiffrez votre connexion pour surfer en sécurité à la maison et sur le Wi-Fi public

Acheter

Erweiterter Schutz

Kaspersky Internet Security

Schützen Sie Ihre Internet-, Einkaufs-, Chat- und Datenaktivitäten auf Ihren PC-, Mac- und Android-Geräten.

Kaufen Verlängern

Premium-Schutz

Kaspersky Total Security

Unsere weltweit führenden Sicherheitstechnologien schützen Sie vor Hacker-Angriffen sowie vor sämtlichen Arten von Viren und Malware.

Kaufen Verlängern

Kaspersky Small Office Security

Kaspersky Small Office Security verbindet die Einfachheit von Sicherheitsprodukten für Privatanwender mit speziellen Funktionen – so ist Ihr Unternehmen stets rundum geschützt.

Kaufen Verlängern

Kaspersky Security Cloud

Vom Antiviren-Programm über den Schutz der Privatsphäre bis hin zu Leistungstools: Treffen Sie Ihre eigene Auswahl zum Schutz vor Bedrohungen wie Malware, Spyware und Hackern.

Kaufen

Kaspersky Password Manager

All Ihre Passwörter, Dokumente und Daten – an einem Ort und immer zur Verfügung

Kaufen

Premiumversion

Kaspersky Safe Kids

Diese Lösung hilft Ihnen dabei, Ihre Kinder vor digitalen Bedrohungen zu schützen.

Kaufen

Kaspersky VPN Secure Connection

Eine simple Lösung für Ihre digitale Privatsphäre

Kaufen

Gelişmiş Süit

Kaspersky Internet Security

Verilerinizi ve gizliliğinizi sizi rahatsız etmeden koruyan hızlı, esnek güvenlik.

Satın al Yenile

Premium Süit

Kaspersky Total Security

Ek ebeveyn denetimleri, parola yönetimi ve VPN ile çoklu cihaz koruması.

Satın al Yenile

Kaspersky Small Office Security

Sürekli ilgi istemeyen ve iş önceliklerinize odaklanmanızı sağlayan bir güvenlik çözümü

Satın al Yenile

Kaspersky Security Cloud

Tamamen size özel koruma. Sizi güvende tutmak için çevrimiçi alışkanlıklarınıza ve tercihlerinize göre ayarlanabilen kapsamlı bir çözüm.

Satın al

Kaspersky Password Manager

Tüm parolalarınız, belgeleriniz ve verileriniz. Hepsi tek bir yerde. Her zaman elinizin altında.

Satın al

Premium sürüm

Kaspersky Safe Kids

Çevrimiçi ortamda ve ötesinde ailenizdeki tüm çocukları korumanıza yardımcı olmak için tasarlanmıştır

Satın al

Kaspersky VPN Secure Connection

Çevrimiçi gizlilik ve internette daha fazlasını keşfetmeniz için basit çözümünüz.

Satın al

Advanced Suite

Kaspersky Internet Security

Snelle, flexibele beveiliging die uw gegevens en privacy beschermt zonder u in de weg te zitten.

Koop Verleng

Premium Suite

Kaspersky Total Security

Bescherming voor meerdere apparaten met extra ouderlijk toezicht, wachtwoordbeheer en VPN.

Koop Verleng

Kaspersky Small Office Security

Een beveiligingsoplossing die uw aandacht niet opeist, zodat u zich kunt richten op uw zakelijke kernactiviteiten

Koop Verleng

Kaspersky Security Cloud

Bescherming zo individueel als u zelf bent. Een uitgebreide oplossing die zich aanpast aan uw online gewoonten en voorkeuren om u veilig te houden.

Koop

Kaspersky Password Manager

Al uw wachtwoorden, documenten en gegevens. Alles op één plek. Altijd beschikbaar.

Koop

Premium versie

Kaspersky Safe Kids

Uw eenvoudige oplossing voor online privacy en het ontdekken van meer van het Web.

Koop

Kaspersky VPN Secure Connection

Uw eenvoudige oplossing voor online privacy en het ontdekken van meer van het Web.

Koop

Suite avanzata

Kaspersky Internet Security

Sicurezza flessibile e veloce che protegge i tuoi dati e la privacy senza ostacolare le tue attività.

Acquista Rinnova

Suite premium

Kaspersky Total Security

Protezione multidispositivo con funzionalità di controllo genitori, gestione delle password e VPN aggiuntive.

Acquista Rinnova

Kaspersky Small Office Security

Una soluzione di sicurezza che non richiede il tuo intervento e ti consente di concentrarti sulle priorità aziendali

Acquista Rinnova

Kaspersky Security Cloud

Protezione su misura. Una soluzione completa che si adatta alle tue abitudini e preferenze online per tenerti al sicuro.

Acquista

Kaspersky Password Manager

Tutte le password, i documenti e i dati. Tutto in un'unica posizione. Sempre a portata di mano.

Acquista

Versione premium

Kaspersky Safe Kids

Progettato per aiutarti a proteggere i bambini della tua famiglia online e non solo

Acquista

Kaspersky VPN Secure Connection

La tua soluzione semplice per la privacy online e l'esplorazione avanzata del Web.

Acquista

Pacote Advanced

Kaspersky Internet Security

Segurança de forma rápida e flexível para proteger os dados e a privacidade com muita praticidade.

Compre Renove

Pacote Premium

Kaspersky Total Security

Proteção multidispositivo com a adição de controles parentais, gerenciamento de senha e VPN.

Compre Renove

Kaspersky Small Office Security

A solução em segurança que não toma tempo, permitindo direcionar o foco para as prioridades da empresa.

Compre Renove

Kaspersky Security Cloud

A proteção adequada para o seu perfil. Uma solução flexível que se adequa aos hábitos e preferências on-line para manter a segurança.

Compre

Kaspersky Password Manager

Todas as senhas, documentos e dados. Tudo em um único lugar. Sempre à disposição.

Compre

Versão Premium

Kaspersky Safe Kids

Desenvolvido para proteger todas as crianças da família durante as atividades on-line e além

Compre

Kaspersky VPN Secure Connection

A solução simples para manter a privacidade on-line e explorar todos os recursos da Web.

Compre

Paquete avanzado

Kaspersky Internet Security

Una seguridad rápida y flexible que protege sus datos y privacidad sin generar molestias.

Comprar Renovar

Paquete premium

Kaspersky Total Security

Protección para varios dispositivos a la que se han añadido controles parentales, administración de contraseñas y VPN.

Comprar Renovar

Kaspersky Small Office Security

Una solución de seguridad que no requiere de su atención, lo que le permite concentrarse en sus prioridades empresariales

Comprar Renovar

Kaspersky Security Cloud

Una protección tan personal como usted. Una solución integral que se adapta a sus hábitos y preferencias en línea para mantener su seguridad.

Comprar

Kaspersky Password Manager

Todas sus contraseñas, documentos y datos. Todo en un solo lugar. Siempre a mano.

Comprar

Versión premium

Kaspersky Safe Kids

Diseñada para ayudarle a proteger a todos los niños de su familia en línea y mucho más

Comprar

Kaspersky VPN Secure Connection

Su solución sencilla para la privacidad en línea y para explorar más en la Web.

Comprar

Sign up

Already have an account? Login

Login to the Kaspersky Community

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

Utilities

Support for Home

Knowledge Base for Home

Consumer Support Contacts

Support for Business

Knowledge Base for Business

Business Support Contacts

Virus-fighting

Free Ransomware Decryptors

Check a file or link for threats

Kaspersky Virus Removal Tool

About Us • Privacy Policy • Cookies • Contact us • Terms of Use • Need help with this website?

Kaspersky Security Cloud

Article Kaspersky Security Cloud - info, purchase, download

Sign up

Login to the Kaspersky Community

Scanning file for viruses.

This file cannot be downloaded