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app lock fingerprint

  • 24 September 2021
  • 2 replies
  • 43 views

Hi users, team,

Is it possible to delay the disappearance of the application lock fingerprint?  My problem is that when I open a locked app because of the lock, the fingerprint reader disappears so quickly that I don’t have time to put my finger there.  I always have to enter the code too, so it’s pretty inconvenient.

 

Thanks your answers!

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Best answer by Flood and Flood's wife 25 September 2021, 03:27

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Userlevel 7
Badge +11

Hello @Kribo

Welcome!

  1.  (a) Device OS? (b) KIS version? refer Read before you create a new topic
  2. Are all the Biometrics security patches up-to-date?
  3. For us, (android v10, KIS v11.70.4.5882), the fingerprint authentication window does not change until we actually authenticate, see video 

Please let us know?

Thank you:pray_tone3:

Flood:whale:+:whale2:

Dear @Flood and Flood's wife,

 

Thank you to your rapid answer and I apologize to my latest answer. 

 

I download to the latest update which is corrected the applock. Now it is no longer equipped with a fingerprint reader, so I can conveniently unlock with my finger and enter the application of my choice.

 

Thank you again and sorry to my question. 

 

Kind regards,

 

@Kribo kribo

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