LOCAL INITIATIVES

Air fleet : DHL Express added six Boeing 767 Extended Range Freighter aircraft into its air fleet that will save up to one million liters of fuel and 3,150 tons of CO₂ per year. DHL also announced an agreement with Southern Air to add three Boeing 777 freighters expected to burn 20-25% less fuel with a superior payload range, allowing more markets to be served non-stop. The first passenger-converted Airbus A300-600 was added to DHL Express’s fleet, with plans for 18 aircraft to be converted to freighters by mid-2013. The converted A300-600s can carry up to five tons more cargo, fly 900 kilometers farther, burn up to 20 percent less fuel and fly more quietly than their predecessors.

Green fleet : In 2011, DHL Express U.S. rolled out an all “green” fleet of 80 commercial delivery vehicles in Manhattan, our largest pickup and delivery facility in the U.S., to help reduce its impact on the city’s environment. As of October 1, 2011, DHL Express operates 30 American-made, battery-powered electric vans and 50 hybrid trucks in Manhattan that cut down fossil fuel use and reduce CO₂ emissions by more than 50 percent each year in comparison to conventional vehicles, helping the city’s goal to reduce its greenhouse gas emissions by 30 percent by 2030.

GOGREEN Carbon Neutral

DHL was the first logistics company to offer a carbon neutral shipping service –GOGREEN Carbon Neutral. For a service charge, DHL enables customers to offset their estimated CO₂ emissions at an account and shipment level. These emissions are then offset by reinvesting in environmental protection projects verified by United Nations Framework Convention on Climate Change (UNFCCC) Gold Standard (GS) or Voluntary Carbon Standards (VCS).

Customers who choose the GOGREEN Carbon Neutral service will receive an annual certificate issued in April, identifying the total amount of estimated carbon emissions from their GOGREEN shipments that will be neutralized in environmental protection projects for the prior year. This certificate can support their corporate sustainability mandates.

Ensuring accountability, our program is annually verified by an independent body – the Swiss based Société Générale de Surveillance (SGS) – one of the few independent organizations accredited by the World Bank to verify environmental protection projects and adhere to high standards. SGS verifies DPDHL against the principles of ISO 14064, ensuring that enough of our verified carbon credits are retired each year to neutralize the CO₂ footprint for GOGREEN shipments.

DPDHL purchases carbon credits for the environmental protection projects of the highest quality that have been verified by the United Nations Framework Convention on Climate Change (UNFCCC) Gold Standard (GS) or Voluntary Carbon Standards (VCS) with official registries. Therefore, DPDHL is not generating renewable energy credits or other green benefit.

Cincinnati Hub

In 2010, DHL’s main hub at Cincinnati launched a recycling program, recycling 137,000 lbs of material that first year, followed by 374,000 lbs by year-end 2011- almost triple the first year’s results. Lighting improvement efforts were also implemented to provide significant energy savings.

Green Facility in Nashville

In April 2011, DHL Express and DHL Global Forwarding operations in Nashville relocated to share a LEED certified, environmentally-efficient facility at Ameriplex at Elm Hill. The 31,000 square-foot space offers numerous environmentally-efficient features, including interior lights on occupancy motion control, exterior solar powered lights and more water efficient bathrooms. The building also includes a rainwater capture system for watering outside plants and a roof equipped with sun reflective materials to reduce cooling needs during warmer months.

Big Ass Fan® at Miami, Houston and Dallas:

In September 2010, Big Ass Fan® units were installed at several Southern U.S. facilities. The Big Ass Fan® manufacturer is an ISO 9001:2008 certified company whose fans are specially-designed to move the maximum amount of air with minimal energy consumption, optimizing air distribution performance. In addition, their fans are completely silent - even at full speed - utilizing an onboard electronic system that eliminates noise and interference while simplifying the install process.

DHL’s Customer Response Center

In November 2010, the Customer Response Center completely retrofitted its lighting with energy saving bulbs, realizing significant energy savings through lower electricity usage.

DHL Buildings and Facilities Group

This group is making lighting upgrades for all relocations and working with landlords to minimize the cost of potential lighting upgrades for lengthy lease renewals.

Trees for Tempe

In October, 2011, 18 DHL Express volunteers based at the Customer Response Center in Tempe, Arizona, gathered to plant new varieties of Desert Willow, Modesto Ash and Desert Museum Palo Verde Trees at the Double Butte Cemetery to help replace local trees that were damaged or destroyed by storms. DHL Express will also partner with Trees for Tempe in April 2012 for its Third Annual Arbor Day 5K. As an official event partner, DHL will make both a large financial contribution to the cause and encourage its team members to participate personally in support of the race.

Broward County Coastal Cleanup

In September, 2011, 50 employees from all DHL business units joined friends and relatives to volunteer in the annual International Coastal Cleanup at Hugh Taylor Birch State Park in Fort Lauderdale, Florida. This was the third year DHL employees from South Florida joined the international cleanup campaign spearheaded by the Ocean Conservancy. Over the past 25 years, nearly nine million volunteers from 152 countries and locations have cleaned 145 million pounds of trash from the shores of lakes, streams, rivers, and the ocean by participating in the one-day event.

Earth Day

On April 22, 2011, more than 1,175 DHL Express employees in the U.S. participated in earth-friendly activities tied to green objectives to demonstrate their ongoing green commitment. Some of the objectives involved conserving energy, water and natural resources, recycling and reducing waste and eating healthier towards achieving an “eco-diet.” Activities and local initiatives included an annual environmental pledge, adopting a street, carpool initiatives, switching off lights in the office area, reusing paper, using recycled paper and minimizing the use of disposable dishware.

DHL is a proud member of many environmental organizations and protocols and has won several awards for its environmental stewardship, including:

Green Vanguard Award from New York City and Lower Hudson Valley Clean Communities

In October 2011, DHL Express U.S. was honored with the 2011 Green Vanguard Award for its commitment to implementing green technologies and efficiencies into its delivery fleet. The prestigious award is granted annually by the Clean Communities to one private, public or government entity, individual or group of people that have been innovative, forward thinking and creative in their approach to green initiatives within the alternative fuel and vehicle technology sector.

SmartWay Partner Designation

This was first earned from the U.S. Environmental Protection Agency in 2008 and every year since, based on DHL’s efforts to maximize fuel efficiency and reduce emissions in its operations. The SmartWay transport Partnership, developed by the Agency in cooperation with the U.S. freight industry, is an effort to reduce greenhouse gases and air pollution and promote cleaner, more efficient ground freight transportation space.

DHL Activities Recognized by Several Corporate Responsibility and Leading Capital Market Indexes and Ratings:

• Dow Jones Sustainability World Index, Dow Jones Sustainability Europe index, and Dow Jones STOXX Sustainability Index with best score in logistics industry in environment dimension. Total score: 87 points out of 100. Member since 2010
• FTSE4 Good Global Index series: total score 3.2 out of 5. Super sector result: 73 points out of 100. Member since 2004
• Top performer in Carbon Disclosure Leadership Index (CDLI), Carbon Disclosure Project. Total score: 99 points out of 100. Carbon Performance Rating: A- (best is A). Member since 2010

International Networks for Sustainable Development:

• UN Global Compact, official logistics partner of the United Nations Framework Convention on Climate Change (UNFCCC) since 2009
• World Business Council for Sustainable Development. Member since 2009
• Clean Cargo Working Group. Member since 2009
• UN Global Compact: Signatory since 2006
• UNEP Climate Neutral Working Group: First logistics provider that joined

International Partnerships:

• United Nations Office for the Coordination of Humanitarian Affairs: Strategic partner since 2008
• United Nations Children’s Fund: Strategic partner since 2007
• United Nations Development Program: Strategic partner since 2006

Partnering with Subcontractors

In July 2011, Miami-based independent contractor, Metropolitan Delivery Corporation, purchased 12 Ford Transit Connect gas powered vehicles which support DHL’s pickup and delivery operation in the local area.