VIEW THE EXPERTS
Matthias Heutger
Senior Vice President
Global Head of Innovation & Commercial Development
DHL Customer Solutions and Innovation
Matthias Heutger leads the commercial development and innovation area of DHL’s cross-divisional unit Customer Solutions & Innovation (CSI). He drives the development of sector strategies for DHL’s five focus sectors - Automotive, Energy, Engineering & Manufacturing, Life Sciences & Healthcare and Technology. In addition, he also leads marketing and sales steering & development for DHL’s top 100+ accounts, next to the customer-centric innovation activities across the DHL divisions. He reports to DHL’s Chief Commercial Officer and is a member of the CSI Board. Also part of his customer centric innovation approach, Matthias is coordinating closely the activity of the DHL Innovations Centers in Germany, Singapore and soon in Chicago, USA.
Gina Chung
Head of Innovation Americas
DHL Americas Innovation Center
Gina Chung leads the research and innovation activities of DHL and is in charge of the DHL Americas Innovation Center: a state-of-the-art platform to engage startups and industries on the future of logistics. Since 2012, she has shaped DHL’s global innovation agenda by driving a portfolio of projects focused on the rapid testing and adoption of technologies such as collaborative robotics and artificial intelligence across DHL’s operations.
Prior to her current role, she also led the development of DHL’s trend research series including co-authoring publications such as IoT in Logistics together with Cisco and the DHL Logistics Trend Radar. Gina is based in Chicago and holds two degrees from the University of Auckland.
Prerit Mishra
Senior Data Scientist
DHL Asia Pacific Innovation Center, Singapore
Prerit is a Senior Data Scientist and the Lead of the DHL Advanced Analytics Team. He is involved in developing cutting-edge analytics solutions for DHL’s customers. The team’s projects include solutions for inventory and supply chain optimization, sales growth, strategic modeling, and end-to-end traceability. Prerit has over 9 years of experience in data science, software and data design/architecture, enterprise data analytics & integration across multiple industries.
Benjamin Perlson
Innovation Project Manager
Americas Innovation Center
Benjamin Perlson is an Innovation Project Manager, and his area of focus is on robotics and automation initiatives. Ben works to connect with startups and established vendors to help bridge gaps between technology groups and logistics professionals. A large part of his time is also spent working with our customers to understand their challenges and bring forward solutions to optimize their operations.
Tanja Grauf
Innovation Manager
DHL Innovation Center, Germany
Tanja is a creative problem solver working as an Innovation Manager at the DHL Innovation Center in Germany. As part of the DHL Trend Research team, she is driving the digitalization and innovation agenda at DHL through her work focusing on identifying, piloting and implementing new technologies in logistics operations. Tanja’s work focuses on future applicability of wearables and bionic enhancement technologies within operations across the supply chain industry.
Tanja joined Deutsche Post DHL Group in 2018. She has previous work experience in Product Management and holds a Master’s degree in Business Administration with a focus on Marketing and Supply Chain Management.
Dr. Klaus Dohrmann
Vice President
Innovation Europe & Trend Research
Dr. Klaus Dohrmann leads DHL’s flagship innovation center in Cologne, Germany, as well as DHL’s Global trend research activities. In his role, he is responsible for driving thought leadership and customer-facing innovation.
Klaus has a breadth of supply chain and logistics knowledge with deep sector expertise. He was previously Vice President Sector Development for DHL Customer Solutions and Innovation (CSI), where he led the global development of the Energy, Manufacturing and Energy sector, and oversaw the development of global sector strategies for Auto-Mobility, Technology, as well as eRetail & Fashion.
Justin Baird
Head of Innovation
DHL Asia Pacific Innovation Center
Justin Baird leads the DHL Asia Pacific Innovation Center (APIC). The first dedicated center for innovative logistics services in Asia Pacific and one of three DHL innovation centers globally, APIC is a test bed for emerging logistics-related technologies and a showcase of the latest innovations to reinvent supply chains. APIC is part of the DHL global innovation agenda with the mission of advancing DHL's innovation topics in the Region.
Justin has over two decades of experience in management and emerging technology, and he his expertise ranges from research and development to interactive multimedia installation technologies. He previously held management roles in Imagination Australia, Mosaic and Accenture, and spent five years as an innovationist at Google where he played an instrumental role in launching the first Android devices in Asia Pacific.
Christopher Fuss
Head of SmartSensor IoT
DHL Customer Solutions & Innovation
Christopher heads the IoT SmartSensor team within DHL, and is in charge of the DHL SmartSensor solution, which is offered to all customers and Business Units of DHL. He joined DHL in 2018 and since then is driving and leveraging further IoT applications within DHL together with his team.
Previously he worked as a management consultant for network industries like energy, telecommunication and logistics. Here, he was leading multiple projects in the area of Business Model Innovation based on data-driven services. He holds a Diploma in Business Administration from the University of Mannheim.
Alexander Deo
Innovation Manager, SmartSensor IoT
Americas Innovation Center
Alex manages DHL’s SmartSensor business development and champions the topic of IoT for the Americas region. Building on DHL’s existing portfolio of IoT/SmartSensor solutions, Alex identifies innovative new technologies to add value and bolster DHL’s position as the world’s leader in logistics.
Jordan Toy
Innovation Project Manager
DHL Innovation Center, Troisdorf
Jordan Toy is an Innovation Project Manager. He merges his technical background with his passions for sustainability and human-centered design to drive projects from ideas to real-world pilots within logistics operations. His interests are multifaceted and span from robotics to quantum computing and from green energy to the future of work.
Jordan has over 6 years of experience in the logistics, transportation and civil engineering industries. He is based in the DHL Innovation Center in Troisdorf, Germany.
YingChuan Huang
Innovation Manager
DHL Asia Pacific Innovation Center
YingChuan Huang (Chuan) is responsible for driving DHL’s innovation agenda in the Asia Pacific region as the Trend Research Lead. Chuan has had over 7 years of experience in engineering, consulting and logistics, equipping him to effectively champion operational excellence initiatives through digital transformation, leveraging technologies such as Robotics, Computer Visioning and IoT.
