Making sustainability our business

We have a tremendous responsibility. Our business is an essential driver of global trade, economic growth, and individual prosperity, but our worldwide operations also have an impact on the environment. More than half a million people around the world rely on us for employment, while millions more depend on our services every day. We connect every corner of the globe, but we must also comply with a world of varying regulatory environments.

We take this responsibility seriously, which is why we’ve made sustainability a cornerstone of our Strategy 2025 – Delivering excellence in a digital world – and an essential element of our mission – Excellence. Simply delivered. With a clear strategy to guide us and a purpose to drive us, we are taking action today to make a lasting positive impact on tomorrow.

Over the years, we have repeatedly redefined logistics, from introducing the industry’s first green product to becoming the first logistics company to commit to a zero-emissions target. In the past 15 years, we have continuously improved our carbon efficiency while introducing innovative green logistics solutions to make supply chains more sustainable and help our customers achieve their environmental goals.

As a globally operating company, it is our duty to reduce our footprint even more and make supply chains even greener. And as a logistics leader, we have to stand up as a world-class role model for equal opportunity, safe working conditions, compliance, and good corporate governance.

We are the world’s 11^th largest employer, with a diverse team of some 570,000 colleagues working across 220 countries and territories worldwide. That puts us in a unique position to lead our industry towards a greener and more sustainable future. But we can’t do it alone. That’s why we are a longstanding, dedicated partner of the United Nations and committed to the UN’s Sustainable Development Goals (SDGs). Together with our people, partners, customers, and investors, we are building on our past achievements and plotting a course for future success. By planning specific actions and setting milestones, we are committed to delivering excellence in a sustainable way now and in the future. And we hope others will follow our lead. 

Connecting people and improving lives is what drives us to get up and go every day. In addition to our sustainability commitments, we have launched programs that leverage the strengths of our global team to create lasting social impact. We’re spending 1% of our net profit each year to scale up, enhance, and expand these programs to reach and impact more people and communities.

We may be spread across the globe, but our team will always be stronger together. That’s why we have developed internal support programs to offer scholarships to employee children and help colleagues affected by disasters like floods, hurricanes, and fires. We also believe that by fostering the spirit of volunteerism, we can build pride and mobilize the strength of our global team to support stable and resilient communities. Our volunteer programs recognize and encourage our people to give back to their communities. Working with leading international organizations to match our strengths with priority global needs, we have designed our Go family of sustainability programs to channel our resources for maximum impact and help make the world a better place. GoGreen, GoHelp, GoTeach, and GoTrade are driven by our commitment to the United Nations Sustainable Development Goals.