How frequently should we have to re-log in?

Resolved prof_jerz
(@prof_jerz)

1 year, 3 months ago

How frequently are we supposed to have to log in to Instagram from within Intagrate Lite?

Very glad to see the plugin is working again — thank you for your work.

The only problem is I have to log in to WordPress and then from the Intagrate settings page, log in to Instagram each time I want Instagram to publish to WordPress.

The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)

Plugin Author Iain Poulson
(@polevaultweb)

1 year, 3 months ago

Hi @prof_jerz, you should only have to login once!

It sounds like a bug is happening. Can you send me a screenshot of the Intagrate Lite page when you have to login again – is there an error on the page?
Thread Starter prof_jerz
(@prof_jerz)

1 year, 2 months ago
Hello, Iain. I had to wait until I saw the problem again. It seemed to work normally until a few hours ago.

I don’t see any error message, but I did post screenshots of what I did see, here:
- This reply was modified 1 year, 2 months ago by Yui.
- This reply was modified 1 year, 2 months ago by Yui. Reason: link removed
Moderator Yui
(@fierevere)

ゆい

1 year, 2 months ago

@prof_jerz
please provide direct link to image, instead of your blog page link

Thread Starter prof_jerz
(@prof_jerz)

1 year, 2 months ago

It’s two images, with a description, but here are the links:

https://i0.wp.com/jerz.setonhill.edu/wp-content/uploads/2020/05/Screen-Shot-2020-05-01-at-6.50.13-PM.png?resize=600%2C177&ssl=1

https://i1.wp.com/jerz.setonhill.edu/wp-content/uploads/2020/05/Screen-Shot-2020-05-01-at-6.50.23-PM.png?resize=600%2C600&ssl=1

Levdbas
(@levdbas)

1 year, 2 months ago

I have the same problem. I got logged out every other day.

Plugin Author Iain Poulson
(@polevaultweb)

1 year, 2 months ago

Hi @levdbas I’m trying to recreate this to try fix it, can you send me a message https://intagrate.io/contact/ so I can troubleshoot further. Cheers

skingery
(@skingery)

1 year, 2 months ago

I’m having this issue too. I noticed it stopped working so I had to log in again. I chose an image before my latest so I could see if it works and it posted my latest just fine. A day or so later I posted another image to Instagram and it never posted to my blog. So I checked the settings and the plugin said I needed to logon to instagram again. Not sure what to do but let me know if I can help troubleshoot.

Plugin Author Iain Poulson
(@polevaultweb)

1 year, 2 months ago

Hi @skingery I’m trying to recreate this to try fix it, can you send me a message https://intagrate.io/contact/ so I can troubleshoot further. Cheers

Lindsay Norris
(@curlylindsay)

1 year, 2 months ago

I’m also logged out daily, even though I reconnect and re-authenticate daily. The plugin is no longer working.

Plugin Author Iain Poulson
(@polevaultweb)

1 year, 2 months ago

@curlylindsay I’m trying to recreate this to try fix it, can you send me a message https://intagrate.io/contact/ so I can troubleshoot further. Cheers

Plugin Author Iain Poulson
(@polevaultweb)

1 year, 2 months ago

Hi @curlylindsay @skingery @levdbas @prof_jerz this has been fixed in v1.3.2 just released.

Thanks for your patience and apologies for the inconvenience. This was tricky to track down as it only happened to some people.

Viewing 11 replies - 1 through 11 (of 11 total)

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How frequently should we have to re-log in?

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