Form not getting submitted due to upload field

Resolved Meher Bala
(@meher)

8 months, 3 weeks ago

Hi Support Team,

I have created a test form with upload field.

When I am trying to test the form out, it always gives the following error:
An error occurred processing the form. Please try again

If I remove the upload field, the form gets submitted.

Any help will be appreciated.

Thank You.

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support Patrick – WPMU DEV Support
(@wpmudevsupport12)

8 months, 3 weeks ago

Hi @meher

Sorry to hear you are having this issue.

It seems the shared link isn’t working.

Could you please let us know the link for the form?

You can configure a temporary page for the upload form and send it.

Best Regards
Patrick Freitas

Thread Starter Meher Bala
(@meher)

8 months, 3 weeks ago

Hi Patrick,

Apologies for the inconvenience, not sure why the short URL did not work.

Anyways here is the link to the form https://unplug.tech/test/.

This form is a test form and has only 2 fields, name and upload.

Plugin Support Patrick – WPMU DEV Support
(@wpmudevsupport12)

8 months, 3 weeks ago

Hi @meher

Sorry for the delay on this.

The form submit is returning a fatal error:
https://monosnap.com/file/WHTESuR66e5eYfOlLaA6QRYk3x99vD

This kind of error generates a log line on WordPress debug.log file.

Could you please enable the debug mode on the WordPress following this guide:
https://premium.wpmudev.org/blog/debugging-wordpress-how-to-use-wp_debug/

Once done, submit the form again, it will return the same problem but this time check the wp-content folder for a debug.log file.

Download it, upload on the Google drive and share the link.

Let us know the result you got.
Best Regards
Patrick Freitas

Plugin Support Kasia – WPMU DEV Support
(@wpmudev-support2)

8 months ago

Hello @meher ,

We haven’t heard from you for a while now, so it looks like you no longer need our assistance.

Please feel free to re-open this ticket if needed.

kind regards,
Kasia

Viewing 4 replies - 1 through 4 (of 4 total)

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Form not getting submitted due to upload field

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