5 stars: Excellent

I recommend WPMU DEV

WPMU DEV has so many of the things you need to make a website smooth. It's easy to understand the different plugins and easy to learn.

Also the customer support has been great. They really are available 24/7 (quickest support I've experienced of all places so far) and they are polite, explains things very well and don't make me feel stupid (which I often feel when I have to contact support) for asking about things - even when I ask about things that probably is stupid haha.

And I haven't been that good at checking it out yet, but I love that there is something called Hero Points in here, and the general visual profile is just amazing and makes heavy stuff feel easier. Love it!

All in all, I feel safer with WPMU DEV and it makes my job smoother and more efficient. 10/10 from me! :)

Reply from wpmudev.com
Hi Ida,

We are surprised and excited by your candid and excellent review! Reading comments like yours make our effort, work and search for constant improvement worthwhile.
Whenever you need help or advice, we will be there waiting and ready to help you!
5 stars: Excellent

Amazing Support (Agent: Bhakti)

Hands down the best and most prompt customer support, especially from my support agent in particular: Bhakti.

Reply from wpmudev.com
Hi Dylan,

Thank you for the great feedback of our support team!

Bhakti is a true expert, glad to hear she was able to provide proper assistance.
5 stars: Excellent

Always happy to help and will go above…

Always happy to help and will go above and beyond!

Reply from wpmudev.com
Hey David,

We're very thankful for your review and 5-star rating.

It's always awesome to hear such feedback! We'll do our best to keep that level of service up.
Only the latest review will count in the company's TrustScore
5 stars: Excellent

I usually don't write reviews, but I had to this time!

I usually don't write reviews, but this time I feel it's worth it.

For whatever reason, perhaps because it's not the typical, unsecured WordPress installation, some of the WPMUDev plugins have been problematic to get going. Typically, this would be discouraging to most. However, the WPMUDev Support Team has been exceptional!

I've contacted Support numerous times over the last few days, and everyone has been friendly, courteous, and seemingly happy to assist!

As a former new car dealership technician, I know how heavily companies rely on quality service/support. In my former industry, it will make or break you. Selling vehicles barely pay the salesmen and the manufacturer. Servicing the cars you sell is what brings in the revenue. If you offer a decent product with exceptional support/service, you will have customers for life.

At this point, I'm happy to say WPMUDev has earned my loyalty!

Reply from wpmudev.com
Hey there,

Thank you so much for your extensive review and the kind words shared.

It's really great to see that our staff was able to resolve any issues you've encountered so that our products would work as they should.

We greatly appreciate your understanding and we hope to keep supporting you the best we can!
5 stars: Excellent

Great customer service experience

Great customer service experience. Thanks for your support.

Reply from wpmudev.com
Hey Sam,

And thank you for being a WPMU DEV member!

We're very thankful for the review as well, and we hope to keep supporting you the best we can.
5 stars: Excellent

Excellent customer service

Excellent customer service. He stayed with me to work this issue out for almost 2 hours. One of the best examples of Customer Service.

Reply from wpmudev.com
Hi there,

Thanks a bunch for the awesome review and feedback!

It's a delight to hear that you're happy with our services and support team.
5 stars: Excellent
Reply from wpmudev.com
Hey Francisco,

Thank you very much for your review and 5-star rating.

We greatly appreciate it!
5 stars: Excellent

Jair Jarmillo

Jair Jarmillo helped me out today and he went above and beyond, just like every other WPMUDEV support person I've ever used. I came in with a problem I couldn't solve and he not only fixed that, he also told me what was wrong with my personal browser, and he noticed another potential problem with my website so he fixed that too. Support like that is what makes me sure that WPMUDEV is absolutely the BEST company. I'm a lifelong fan!!

Reply from wpmudev.com
Hey Tiffany,

Thank you so much for your kind words and feedback.

We're so glad that our team is able to help you when you need it most, and we're hopeful to keep working together for years to come!
5 stars: Excellent

I Can't speak highly enough about WPMUDEV

I Can't speak highly enough about WPMUDEV - they are always there when you need help and advice. They are very knowledgeable about Wordpress which allows them to help you way beyond just their own plugins. That's what happened today. They helped me work though some issues with my own code which is now working thanks to them. Thanks so much Subash Poudel

Reply from wpmudev.com
Hey Kevin,

We couldn't be happier hearing such awesome feedback! Thanks so much for taking the time to share your experience.

We'll do our best to keep that up!
5 stars: Excellent

Consistently superior technical…

Consistently superior technical support. These folks know their stuff. Excellent!!

Reply from wpmudev.com
Hi Bob,

Thank you for your review and for being such a loyal member. We are always ready to help you.
Only the latest review will count in the company's TrustScore
5 stars: Excellent

Outstanding support

Outstanding support. A support staf that takes all the time needed to help you out and solve any problem you might have. Excellent!

Reply from wpmudev.com
Hi Roy,

We appreciate your time for leaving us such an amazing review! We are always ready to help you.
5 stars: Excellent
Reply from wpmudev.com
Hi Ariel,

Thank you for your review and excellent rate. We appreciate your time!
5 stars: Excellent

Support was fast and excellent

Support was fast and excellent. As a former IT Support personnel - i highly recommend WPMUDEV.

Reply from wpmudev.com
Hi John,

Thank you for your feedback, we are surprised to hear that we exceeded your expectations. Having you as a member makes us very happy!
5 stars: Excellent

Olivia did a great job

Olivia did a great job. She got things working and answered my question.

Reply from wpmudev.com
Hi Dave,

We appreciate your comments and feedback. Olivia is a true support Superhero!
5 stars: Excellent

Helped my issue with Mod_pagespeed

Helped my issue with Mod_pagespeed. The issue was involved but the technician helped me through the issue all the way to the end. I appreciate everything WPMUDEV does for me and my clients.

Reply from wpmudev.com
Hey there,

We are so happy to hear that we were able to help you! Helping and providing excellence is our main objective.
5 stars: Excellent

excellent support

excellent support, thinking and planning ahead

Reply from wpmudev.com
Hey RP,

Thank you for your 5-star feedback and review. We are pleased to have you as a member!
5 stars: Excellent

Excellent platform, excellent support

I'm slowly migrating my sites over to WPMUDEV and in addition to loving their clean management interface I've been consistently impressed by their support. Highly recommend.

Reply from wpmudev.com
Hey Matthew,

Thank you for trusting us, we are delighted that you are part of our members! We greatly appreciate your comments and your time to leave them.
5 stars: Excellent

Excellent service

Rakib looked into my issue with care and speed and did an excellent job of providing me the information I needed to solve my issue. Thanks so much!

Reply from wpmudev.com
Hi Leif,

It's so nice to know that our Support Superheroes helped you! Knowing that our members are happy is our first priority. We appreciate your 5-star review and comments!
5 stars: Excellent

I couldn't run my business without it.

I love WPMUDEV! I have used them for the past year and it has been a huge upgrade from Godaddy and other host. When I have issues, they respond super quick and fix my problems.

Reply from wpmudev.com
Hi Steve,

We are so happy to hear that your experience with us so far has been amazing, thank you for sharing!
5 stars: Excellent

Great support for a possible hacking…

Great support for a possible hacking issue.

Reply from wpmudev.com
Hey Carl,

It's really great to hear our team helped you at a time in need.

Thanks so much for sharing this, and of course the 5-star rating!