Community team Mentor check-in: results and summary

Recently the Community team conducted a survey to WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. mentorsMentor Someone who has already organised a WordCamp and has time to meet with their assigned mentee every 2 weeks, they talk over where they should be in their timeline, help them to identify their issues, and also identify solutions for their issues.. The goal of this survey was to check with our mentors, find out who still wants to be active, and hear their thoughts on what kind of support they need moving forward. 

The following steps were taken to complete the mentorMentor Someone who has already organised a WordCamp and has time to meet with their assigned mentee every 2 weeks, they talk over where they should be in their timeline, help them to identify their issues, and also identify solutions for their issues. outreach:

  1. Create a survey to send to all mentors and try to get as many responses as possible.
  2. Gather feedback and write up a summary.
  3. Support next steps, including training, documentation updates, and some offboarding of mentors who no longer want to be active. 

Respondents

Currently, there are 49 mentors and deputiesDeputy Community Deputies are a team of people all over the world who review WordCamp and Meetup applications, interview lead organizers, and generally keep things moving at WordCamp Central. Find more about deputies in our Community Deputy Handbook. in the community team. A total of 39 (79.6%)  respondents participated in this survey. 

Survey Results

The survey results indicate that a total of 35 people showed interest in mentoring WordCamp and 5 people indicated that they will be doing deputyDeputy Community Deputies are a team of people all over the world who review WordCamp and Meetup applications, interview lead organizers, and generally keep things moving at WordCamp Central. Find more about deputies in our Community Deputy Handbook. tasks only. The remaining 9 people will be off-boarded from the active deputy and mentor list. 

StatusNo of Deputies / Mentors
Active (Deputy and Mentor)22
Active (Deputy)5
Active (Mentor)13
Offboard9
Grand Total49

As the community team oversees WordPress events around the globe, the team members are composed of global community members. The following is the respondents breakdown by region:

RegionNo of Respondents
Africa4
Asia7
Europe13
North America12
Oceania1
South America2
Grand Total39

As the COVID-19 pandemic forced WordCamps events to move from in-person to online, 10 out of 39 respondents indicated that they have mentored Online WordCamps in the past year. A total of 25 WordCamps were mentored in 2020 by the respondents, compared to 74 WordCamps in 2019. 

Respondents were asked if they are willing to mentor WordCamps this year and the majority of the respondents indicated that they are interested in mentoring online or in-person WordCamps:

AnswerNo of Respondents
No6
Yes, but I’d like more training first8
Yes, but only for in person events2
Yes, for online or in person events23 
Grand Total39

Observations

Respondents were asked what the Community Team can do to better support their work. Most respondents indicated they receive adequate support from the community team. The following observations were made from the answers:

  • A number of respondents indicated that they need training and guidance.
  • Mentors would benefit from further development of WordCamp tools: the WordCamp websites, the internal administrative management tools, and documentation.
  • Mentors agree that WordCamp organizers would benefit from saved replies or email templates. 

WordCamp mentors were asked where they feel their contribution is most impactful. Common thoughts included:

  • Knowledge sharing & training
  • Problem-solving & mediation
  • Follow up & advice
  • Sponsors & logistics
  • Others (kids events, translations)

Finally, respondents also asked if there any blockers in mentoring WordCamps. Most of the respondents indicated that they have no blocker in mentoring WordCamps. One mentor indicated WordCamp Handbooks should be translated in other languages to help them understand better. 

Next Steps

As for the next steps, the mentors who indicated that they will no longer participate as mentors will be offboarded. The Community team will plan on providing more training for active mentors who requested training and think through implementation of suggestions as future projects. 

Comments

If you have any questions or comments, feel free to comment below. 

Kudos to @angelasjin, @sippis, @tacoverdo, and @samsuresh for facilitating this mentor outreach. 

#mentors, #wordcamp

WordCamp PWA : An update

This is an update about plans to enhance the WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. Europe website as a Progressive Web App for the 2019 Camp. Plans were first announced in this post in February 2019:
https://make.wordpress.org/community/2019/02/13/wordcamp-pwa-plugin-proposal-and-designs/


The organising teams from WordCamp Europe 2019 have been working on plans to enhance WordCamp websites by adopting Progressive Web App (PWA) features.

The plan is to provide contextual information for attendees that is served from and integrated with the main WordCamp website, and which can be stored locally on the user’s devices for offline access. This would allow attendees to access key event information in a more immediate and flexible way.

Initially, we had conceptualised this as an additional “layer” of content, which would load “over the top” of the existing Camp website for the duration of the event.

After sharing these original plans, we received a lot of feedback and suggestions from the community. Thank you!

There was much support for adding these progressive enhancements and contextual information for attendees. However, community members felt that progressive enhancements should be made to the existing site website and web pages themselves, rather than creating a separate and additional layer of content.

Based on your feedback, we now intend to take a more integrated approach to this project.

In practical terms, we will build on the great work of Weston Ruter and his Progressive Web App feature pluginFeature Plugin A plugin that was created with the intention of eventually being proposed for inclusion in WordPress Core. See Features as Plugins., which brings PWA capabilities – including service workers and the web app manifest – to WordPress. Rather than create a new and separate “layer” of context based information over the WordCamp website, we will instead enhance key pages of the existing WordCamp site – for instance, the Schedule and Speakers pages – to be stored locally on a user’s device for offline access.

In addition, we intend to create a new website homepage for the duration of the WordCamp event to display context based content on the Sessions that are “on now” and “up next”, alongside the latest Posts from the Camp website, to put this key information at the fingertips of attendees.

WordCamp Alerts & Announcements

There was initially some discussion of creating an alerts feed for important announcements at the Camp itself. During the feedback phase, a number of people felt this was unnecessary, overly complicated and could prove a barrier to wider adoption of the PWA functionality by other WordCamps.

As a result, a decision has been made to use the existing Posts functionality from the WordPress installation for the news and alerts feed during the Camp.

Visuals

Below are some visuals of how the home page of the website might appear during the Camp itself. Whilst these designs here are specific to WCEUWCEU WordCamp Europe. The European flagship WordCamp event. 2019, the content would of course take on basic styles – fonts and colours – from its WordCamp site.

Plans for the WordCamp Europe 2019 website homepage (mobile version)
Plans for the WordCamp Europe 2019 website homepage (mobile version)

Plans for the WordCamp Europe 2019 website homepage (desktop version, screen 1)

Plans for the WordCamp Europe 2019 website homepage (desktop version, screen 2)

We intend to complete this work in time for WCEU 2019. Beyond that, we hope that this enhancement to WordCamp websites would be available to WordCamps around the globe.

#apps, #improving-wordcamp-org, #progressive-web-app, #pwa, #regional-wordcamps, #wordcamp, #wordcamp-sites, #wordcamps

WordCamp PWA: Plugin proposal and designs

Planning is well underway to create a new look Progressive Web App (PWA) for WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. events. The PWA will make accessing and providing content on mobile devices much easier for attendees and organisers.

This builds on the work to create a PWA for previous WordCamp Europe (WCEUWCEU WordCamp Europe. The European flagship WordCamp event.) events.

However, rather than developing a standalone PWA at a separate URLURL A specific web address of a website or web page on the Internet, such as a website’s URL www.wordpress.org to the WordCamp site, as has been the case in the previous years, the plan is to create a layer of contextual information for Camp attendees that is served from and integrated with the WordCamp website, and which can be stored locally on the user’s devices for offline access.

WCEU Blog post on the PWA development

The PWA will present a better mobile experience, taking advantage of touch screen gestures, and will put the most relevant information “at the fingertips” of Camp attendees. The PWA will enhance a WordCamp website, and will allow users to bookmark the website to their device’s home screen for offline access.

This PWA functionality will initially be created as a pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party, displaying an additional visual ‘layer’ of content aimed specifically at attendees, in an ‘App like’ way over the main WordCamp website content. However, both online and offline users will have access to this same layer of content.

WordCamp PWA plugin design proposal v1 - PWA landing page displaying PWA controls over the main WordCamp website
WordCamp PWA plugin design proposal v1 – PWA landing page displaying PWA controls over the main WordCamp website

The plugin should be simple to set up and configure, so that – in the longer term – any WordCamp event can take advantage of its features.

This initiative is being led by the WordCamp Europe 2019 Organiser teams, with design prototyping by the WCEU Design team and development by the Attendee Services team. The Communications team is also actively guiding the design and development of the PWA.

The plan

  • The WordCamp PWA plugin will present an additional ‘layer’ of mobile friendly content over the main WordCamp website – inheriting the basic colours and fonts of the website. However, individual WordCamps should be able to customise the look of the PWA further using CSSCSS CSS is an acronym for cascading style sheets. This is what controls the design or look and feel of a site. overrides.
  • This PWA layer can be switched on/off from plugin settings within WordPress admin, so that it is only available for the duration of the Camp. When viewing the site on touch screen devices during the Camp, users will see the PWA layer appearing over the top of the WordCamp site.
  • The PWA controls will look very like a native smartphone App, and will be optimised for touch screen devices, employing swipe gestures.
  • On loading the website on touch screen devices, the user would be presented with a range of PWA control, docked to the foot of the screen, offering PWA menu options as icons around a large, central, ‘always visible’ circular button that will be used to open/close the PWA layer.
  • Using the power of PWA, the content of the App will be downloaded and stored offline on the user’s local device, and can be bookmarked on the user’s home screen to be accessed at any time, with or without an internet connection.
WordCamp PWA plugin design proposal v1 - Screen layouts
WordCamp PWA plugin design proposal v1 – Screen layouts

Content

The PWA plugin will display a range of key content sections relevant to conference attenders. Each content section will animate open as a panel from the icon at the bottom of the screen. This will initially include the following screens (which relate from left to right to the icons in the image above):

  • Attendees: a full list of attenders with Gravatars, sorted alphabetically, with search field to look up attendees by name. For GDPR reasons, attendees should not be downloaded and stored offline on the local device – although this may be reviewed in the future in line with GDPR and privacy regulations and with any permissions requested during attendee sign-up.
  • Speakers: a full list of speakers with GravatarGravatar Is an acronym for Globally Recognized Avatar. It is the avatar system managed by WordPress.com, and used within the WordPress software. https://gravatar.com/., biog and links to relevant sessions, sorted alphabetically, with options to filterFilter Filters are one of the two types of Hooks https://codex.wordpress.org/Plugin_API/Hooks. They provide a way for functions to modify data of other functions. They are the counterpart to Actions. Unlike Actions, filters are meant to work in an isolated manner, and should never have side effects such as affecting global variables and output. by schedule date/topic group and search field to look up speakers by name.
  • Schedule: a full schedule for the WordCamp, with a single column per schedule date, and option to filter by Track. Users will have the ability to ‘favourite’ sessions, and these preferences will be stored on the local device. Columns can be swiped left/right to view previous/next day, and the sessions should be filterable to show just the sessions which the user has marked as their ‘favourite’. Depending on when the schedule is viewed, the schedule list should visibly scroll/animate down to the current time/session, so users can see ‘at a glance’ what is ‘on now’.
  • Venue Map: one or more graphical floor plans of the venue, with the ability to swipe/pinch to resize and re-position the maps within the viewable area of the screen.
  • Announcements: a chronological listing of announcements for attendees during the WordCamp, filterable by type (that is, catering, sessions, social, and so on) and can be determined by the WordCamp organisers.

These five sections will be arranged as icons around a large central ‘Start’ button, docked to the bottom of the screen, to allow users to turn the PWA layer on/off. This circular arrangement would allow us to add additional buttons/sections at a later date, and have these icons ‘revolve’ around the main circular ‘Start’ button with swipe gestures.

The content for all the above sections is already present with the WordPress database for WordCamp sites, apart from ‘Announcements’, which will need a new Custom Post TypeCustom Post Type WordPress can hold and display many different types of content. A single item of such a content is generally called a post, although post is also a specific post type. Custom Post Types gives your site the ability to have templated posts, to simplify the concept. to be added, potentially with its own custom taxonomyTaxonomy A taxonomy is a way to group things together. In WordPress, some common taxonomies are category, link, tag, or post format. https://codex.wordpress.org/Taxonomies#Default_Taxonomies. (to allow users to filter different types of announcements). Venue Map images may also require the use of one or more custom fields for storage and display.

Tablet view proposals

Timeframe

The ambition is to pilot a version of the WordCamp PWA plugin at WordCamp London in April 2019, followed by a full launch at WordCamp Europe 2019 in Berlin in June 2019.


Questions

  • Would you use this PWA plugin for your WordCamp event?
  • Is the content detailed above the most useful for WordCamp attendees – is anything missing or unnecessary?
  • Is the design/UIUI UI is an acronym for User Interface - the layout of the page the user interacts with. Think ‘how are they doing that’ and less about what they are doing. proposed intuitive and accessible?
  • Any other feedback or observations?

UPDATE: 17 April 2019

After posting these original plans to enhance WordCamp websites with Progressive elements, we received a lot of feedback and suggestions to enhance this development work. Thank you!

Based on this feedback, we now intend to take a more integrated approach to the project.

In practical terms, this will build on the great work of Weston Ruter and his Progressive Web App feature pluginFeature Plugin A plugin that was created with the intention of eventually being proposed for inclusion in WordPress Core. See Features as Plugins., which brings PWA capabilities – including service workers and the web app manifest – to WordPress. This will mean that, rather than create a new and separate “layer” of context based information “over” the WordCamp website, we will instead allow key pages of an existing WordCamp site to be stored locally on a user’s device for offline access.

In addition, we would intend to create a new homepage for the website for the duration of the WordCamp to display context based content on the Sessions that are “on now” and “up next”, alongside the latest Posts from the Camp website, to put this key information at the fingertips of attendees.

We intend to complete this work in time for WCEU2019. Beyond that, we hope that this enhancement to WordCamp websites would be available to WordCamps around the globe.

#apps, #improving-wordcamp-org, #progressive-web-app, #pwa, #regional-wordcamps, #wordcamp, #wordcamp-sites, #wordcamps

WordCamp Incubator Program 2018 announcement

As it was pre-announced some months ago, we’re very happy to say that the WordCamp Incubator Program is back!

The WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. Incubator program was born in 2016 as an experiment and it was described as:

The intention of the incubator program is to help spread WordPress to underserved areas through providing more significant organizing support for a first event. In practical terms, this experiment means we’ll be choosing three cities in 2016 where there is not an active WordPress community — but where it seems like there is a lot of potential and where there are some people excited to become organizers — and will help to organize their first WordCamp. These WordCamps will be small, one-day, one-track events geared toward the goal of generating interest and getting people involved in creating an ongoing local community.

You can read about the sucess of this first phase in this report. Based on our experiences in Denpasar (Indonesia), Harare (Zimbawe) and Medellín (Colombia), we’re very excited to open the:

Call for Incubator cities

So, where should the next incubators be? If you have always wanted a WordCamp in your city but haven’t been able to get a community started, this is a great opportunity. We will be taking applications for the next weeks, then will get in touch with everyone who applied to discuss the possibilities. We will announce the  cities chosen by the end of March.

To apply, fill in the application by March 15, 2018. You don’t need to have any specific information handy, it’s just a form to let us know you’re interested. You can apply to nominate your city even if you don’t want to be the main organizer, but for this experiment  we will need local liaisons and volunteers, so please only nominate cities where you live or work so that we have at least one local connection to begin.

Call for Incubator co-leads

This challenging job will be an exciting opportunity for experienced WordCamp organizers that particularly enjoy the “start up” phase of the community, and who have successfully transitioned out of active leadership in their local community. (This is frequently “start a community from scratch” work, and the communities have to be self-sufficient at for the project to be effective).

As mentioned in the pre-announcement post, this role is very time-intensive, requiring consistent and frequent interaction with the local team. Not everyone can commit 250 hours in a year to a volunteer role. But if you’re willing to become an Incubator co-lead and are committed to it, please apply here filling in the application by March 31, 2018.

Thanks, and good luck!

#2018, #announcement, #incubator, #wordcamp

CampTix sales through PayPal Weekend Outage

On Saturday we got two separate reports that ticket sales were not working:

https://wordpress.slack.com/archives/community-events/p1486832335002688
https://wordpress.slack.com/archives/meta-wordcamp/p1486836749002279

Sales were disrupted from (roughly) 0100 UTC on Saturday, Feb 11 until 2200 UTC on the same day. If any WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. organizer received complaints during that time, sales are back up and you can ask attendees to try their purchases again.
#wordcamp

Swag report 5/16/16- 5/22/16

Lanyard 100 packs sent: 7

WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. OC: 4
WordCamp NEO: 3

Button & sticker 200 packs sent: 2

WordCamp OC: 1
WordCamp NEO: 1

Button & sticker 100 packs sent: 1

Hanoi meetupMeetup Meetup groups are locally-organized groups that get together for face-to-face events on a regular basis (commonly once a month). Learn more about Meetups in our Meetup Organizer Handbook.: 1

#community-management, #meetup, #swag, #wordcamp

Swag report 5/2/16 – 5/8/16

Lanyard 100 packs sent: 8

WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. Kansas City: 3
WordCamp Bhopal: 5

Button & sticker 200 packs sent: 2

WordCamp Kansas City: 1
WordCamp Bhopal: 1

Button & sticker 100 packs sent: 1

Bhopal MeetupMeetup Meetup groups are locally-organized groups that get together for face-to-face events on a regular basis (commonly once a month). Learn more about Meetups in our Meetup Organizer Handbook.: 1

#community-management, #meetup, #swag, #wordcamp

Swag Report 4/25/16 – 5/1/16

Lanyard 100 packs sent: 3

WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. Asheville: 3

Button & sticker 200 packs sent: 1

WordCamp Asheville: 1

Button & sticker 100 packs sent: 0

#community-management, #meetups-2, #swag, #wordcamp

Swag Report 4/18/16 – 4/24/16

Lanyard 100 packs sent: 21
WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. Europe: 21

Button & sticker 200 packs sent: 5
WordCamp Europe: 5

Button & sticker 100 packs sent: 4
Kailua-Kona MeetupMeetup Meetup groups are locally-organized groups that get together for face-to-face events on a regular basis (commonly once a month). Learn more about Meetups in our Meetup Organizer Handbook.: 1
La Plata Meetup: 1
Cordoba Meetup: 1
Buenos Aires Meetup: 1

#community-management, #meetups-2, #swag, #wordcamp

Switching PayPal accounts for CampTix

Heads up! Today we’re changing the PayPal account that’s connected to CampTix from the account owned by the WordPress FoundationWordPress Foundation The WordPress Foundation is a charitable organization founded by Matt Mullenweg to further the mission of the WordPress open source project: to democratize publishing through Open Source, GPL software. Find more on wordpressfoundation.org. to an account owned by the Foundation’s subsidiary, WordPress Community SupportWordPress Community Support WordPress Community Support PBC is a subsidiary of WordPress Foundation. It is created specifically to be the financial and legal support for WordCamps, WordPress Meetup groups, and any additional “official” events organized within the WordPress Community Events program., PBC.

Since we have already talked to PayPal about making this switch, they know to expect high volume on this new account, and we don’t anticipate any issues with payment processing for WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. tickets. If you notice issues with ticket purchasing, please notify us in wordpress.slack.com in the #meta-wordcamp channel, and we’ll investigate.

This change will, unfortunately, break self-serve refunds for folks who have purchased tickets in the past 2 months. We’re going to handle those refunds manually. This will be inconvenient, but we think the hassle is worth the benefit of creating a clean financial break with the Foundation for ticket revenue.

As of today, if you are contacted by an attendee requesting a refund for a ticket purchased between 1/1/2016 and 3/1/2016, please email [email protected] with the following info:

Purchaser’s name:
Purchaser’s email address:
PayPal Transaction ID for the ticket purchase:
Date of the ticket purchase:
Date of the event:

As long as the ticket purchase happened between between 1/1/2016 and 3/1/2016 and the refund request came in before the event, we will refund the ticket within a week of receiving the email to [email protected]. We’ll probably do refunds in batches on a weekly basis, I’m guessing on Fridays. 🙂

Got a question? Ask in the comments!

#camptix, #paypal, #wordcamp, #wordcamps