MayKato woo-hc
Forum Replies Created
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Hi @dgavega
I have used the Divi theme module and created a checkout page, which is why this is not working. when I used default [woocommerce_checkout] this is working fine.
Thank you for the update! Since the issue appears only when the Divi theme is active, I’d suggest reporting this issue to the theme author as fixes can only be made by the them: https://www.elegantthemes.com/contact/
I’ll go ahead and mark this thread as resolved for now. If you have further questions related to the core WooCommerce features, feel free to start a new topic!
Hi @dmontano13
As this is not part of WooCommerce as this moment, you can post such a request on GitHub here: https://github.com/woocommerce/woocommerce/blob/trunk/.github/CONTRIBUTING.md#feature-requests-
In the meantime, I’d suggest using a plugin that does the job as Margaret suggested.
Hello,
Your tax options show that your store calculates tax based on customer’s shipping address: https://snipboard.io/7vbnST.jpg
However, this item seems to be a virtual product which doesn’t require shipping, and therefore, there are no shipping fields on your checkout page.
Can you temporarily change the Calculate tax based on setting to “billing address” to see if tax is calculated correctly?
Forum: Plugins
In reply to: [WooCommerce] edit email template order ref and date textHi @guy1992
I found this page which can be helpful:
https://stackoverflow.com/questions/62036665/how-to-replace-a-word-in-woocommerce-order-email-templateForum: Plugins
In reply to: [WooCommerce] Woocommerce plugin 6.7.0 not compatible with godaddy platformHello,
The plugin below seems to be triggering the errors.
### Must Use Plugins (1) ###
System Plugin: by – 4.35.0I hope it helps!
Forum: Plugins
In reply to: [WooCommerce] PayTrust88Hi @hajar2901
Thank you! I’ll go ahead and mark this thread as resolved now. If you have other questions related to the core WooCommerce features, please feel free to start a new topic.
If you have a few minutes, we’d love if you could leave us a review: https://wordpress.org/support/plugin/woocommerce/reviews/
Forum: Plugins
In reply to: [WooCommerce] Two different order overviewsHello,
Thank you for sharing the images.
This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Test to see if the issue has been resolved
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Apple Pay buttons now displayingHello,
The issue is just with Apple Pay. Google pay works fine.
Can you please confirm that you’ve checked this in a browser which has a connected Apple account and Apple Pay payment method?
I also checked your product page in 2 browsers with Apple Pay and Google Pay payments added. However, I don’t see the payment button in both browsers. The payment button seems to be hidden behind CSS which is likely added by your theme or another plugin.
Can you try adding the code below to Appearance > Customize > Additional CSS and let us know if it helps?
.woocommerce div.product .woocommerce-variation-add-to-cart, .woocommerce div.product.product-type-simple form.cart { display:block !important;}
Forum: Plugins
In reply to: [WooCommerce] single product page full widthHello,
You can try custom CSS like below to make it 100% width.
.col-md-9 {width:100% !important;}
If you need further assistance however, I’d recommend getting in touch with the author of your theme since this is theme related.
To learn more about CSS, I highly recommend using the free tutorials at w3schools. Here, you can find the basics of selectors (how to target the right element on the page), and properties (how to change the element on the page).
Forum: Plugins
In reply to: [WooCommerce] [BUG report] Restock when refunding order does not work at allHi @theblueli
Thank you for your reply! Glad to hear it works now!
One more thing I’d like to point out is that your PHP version needs to be updated.
PHP Version: 7.2.24-0ubuntu0.18.04.13
The recommended PHP is currently 7.4 or higher as written here: https://woocommerce.com/document/server-requirements/#section-2
If you don’t know how to update your PHP version, please contact your hosting provider and they should be able to help you with that.
In the meantime, I’ll go ahead and mark this thread as resolved. If you have a few minutes, we’d love if you could leave us a review: https://wordpress.org/support/plugin/woocommerce/reviews/
- This reply was modified 1 day, 3 hours ago by MayKato woo-hc.
Forum: Plugins
In reply to: [WooCommerce] Hide old/discontinued products in adding or edit orderHello,
I already went through this and the only question remaining was if WooCommerce actually had a proper way to handle this. I see it doesn’t.
At this moment, there isn’t with core WooCommerce. Unless keeping those products in
Trash
doesn’t work, customization would be the best solution for now.Hopefully, since it is highly demanded by many users, sooner or later you will add this basic feature in future updates.
Just to add, you can post a feature request like this via GitHub:
https://github.com/woocommerce/woocommerce/blob/trunk/.github/CONTRIBUTING.md#feature-requests-Hello,
In order to troubleshoot this, can you please first enable the debug mode under WooCommerce > Settings > Shipping > Shipping options, and then share the following with us:
– Screenshot of your shipping settings (WooCommerce > Settings > Shipping > Shipping zones): I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox, Safari, and Edge.
– System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
– Error log: share a copy of the fatal error log found under WooCommerce > System Status > Logs (if available)
Forum: Plugins
In reply to: [WooCommerce] Translation not working WoocommerceHello,
If I understand correctly, you are trying to change the text “Filter by price” in the left side bar: https://snipboard.io/nDF4iH.jpg
I’m not familiar with How the Polylang plugin works, but this text can be changed from Appearance > Widgets > Sidebar:
Link to image: https://snipboard.io/QWFnvp.jpg
Forum: Plugins
In reply to: [WooCommerce] Product Pages with linked varitaions that loads with ajaxHello,
I would like to know how can i make a product page like this in woocommerce
https://swappie.com/en/iphone/iphone-12/iphone-12-256gb-red-9/
In this page each variation has its own url and when u click on a variation the pages doent refresh.There is no inbuilt option to change the URL upon clicking a variation like the page you shared. If you are a developer, you can check and get some insights from this GitHub thread: https://wordpress.org/support/topic/unique-url-slug-for-variable-product/
You can also visit the WooCommerce Facebook group or the
#developers
channel of the WooCommerce Community Slack for more development oriented questions.Otherwise, I’d recommend getting in touch with a web developer or one of the services on our customizations page to get that accomplished: https://woocommerce.com/customizations/
Forum: Plugins
In reply to: [WooCommerce] [BUG report] Restock when refunding order does not work at allHello,
Would you try this on your end?
Did you issue a refund following the steps described here? https://woocommerce.com/document/woocommerce-refunds
This order note makes me think that you changed the order status to Refunded without actually issuing a refund.
I’ve also tried refunding an order and the stock was increased correctly:
https://snipboard.io/wB920l.jpg