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Kaspersky Safe Kids

Get help with Kaspersky Safe Kids for Windows, macOS, Android and iOS

462 Topics
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462 Topics

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No longer see updates on KSK (Safe kids) after renewing Kaspersky Inernet Security license

Hi,I read about Feb 2021 issues KSK had but couldn’t solve my issue. I am controlling my kids devices on my mobile app with KSK 1.65.0.6 version (Freeware).I have 3 devices for my kids:laptop A - recently renewed Kaspersky Internet Security license and can no longer see any updates on my phone. Ther...

child request for extra time

Child ask for extra time not appear on app (anddroi) only on website.Any solution?

Google seach bar is allowing YouTube and other browsing even the tab is locked

Hi, My child’s tab applications are locked after the allowed time is elapsed. However still my child search for the videos on google search bard on mobile home screen and view all videos with any restriction. My child can do other browsing as well.Unable to find any solution to block this access. P...

Location history

I assumed that Safe Kids location tracking would give me a history of where my kid has been, but I can only find how to see their current location. Is the history not available, or am I not looking in the right spot?If it isn’t available, is this a feature that is being considered?

Able to bypass Kaspersky Safe Kids browser

Am I the only one to find using the Safe Kids parental control system completely unintuitive?Anyway, I have finally managed to set it up on my daughter’s ipad. As advised, I have disabled access to all other browsers and set up Kaspersky Safe Kids (KSK) browser. I have restricted the sites I wish to...

KSK not able to block some pages in EDGE/Chrome icognito mode in Win 10. Android version does it.

Hi!I’m using KSK Premium version 1.0.5.8153 on several devices, MAC, IOS, Android, Windows.I noticed that some pages i.e. explicit adult pages on Reddit webpage are not being blocked on incognito mode for Edge (crhomium Version 92.0.902.67) or Chrome (Version 92.0.4515.131) KSK can block such pages...

Block a website with Kaspersky Safe Kids. [split]

Also, in Trusted URLs, You may try this mask: *reddit.com* If You have Anti-Banner and Private Browsing modules enabled, You may try to add an exclusion for reddit.com there… And finally You may try to add also an exclusion here:

The scheduled blocking stopped working

A few days ago the blocking scheduled for each device stopped working. I can no longer see one PC in summary, but I can see it when going into the setting to change the blocking times. Something similar happened with the other child’s pc, but I can still see that PC in both the summery and settings...

Changing parental controls

Just added the software, and unfortunately I didn’t click on the option to protect the parent’s account as well. How do I change this now that everything is installed? I can’t seem to find the right web page or settings page within the program.

ksk can't filter on my macbook air chrome

hi. my kid using macbook air and os bigsur ver 11.4i’ve already block youtube but they still can open it using chrome. installed in the computer ksk ver 1.6.0.143.already uninstalled and installed it back, delete history, cache, and cookies. but still they can open it. what i must do? thanks.

unable to link child with windows account

Hi, when trying to assign my child with a windows account I am getting a message: what setting in my proxy server I should have? thank you Marta

Kaspersky Safe Kids does not download nor install the profile on an IOS 14 device.

Kaspersky Safe Kids does not download nor install the profile on an IOS 14 device. Hi, I’m trying to install Kaspersky on 2 iphones, and the app does download, but when it starts the wizard to configure It does not download the profile, therefore the app can be deleted. I have tried many things, but...

Device usage not reporting

Good day,I just installed Safe Kids on my two daughter’s laptops, both are showing as connected, but the Allie laptop is not reporting device usage, apps, etc.. The Ava-laptop appears to be reporting accurately.If there is a known way to disable, they will figure it out. Thanks,Scott

KSK loses connection/can't control kid's phone although the device is listed under my devices in My Kaspersky

I have installed KSK on both my phone and child's device (JNY-LX1/HUAWEI P40 lite/). I have cteated a profile for my kid and it worked for some minutes after which it suddenly loses connection with my kid's device. When trying to re-link my kid's profile to the corresponding device using my (the par...

KSK cannot block Silk browser on Fire OS

Hello,My kid's Fire HD10, installed Kasperky Safe Kid pro version.KSK can not block the Silk app (Silk is the default browser on Fire OS).KSK doesn't recognize Silk at all, even if you select excluded apps when the device is locked. KSK still can't see SilkThanks

Update applications on android device without permission

Hi, My child needs to update important applications from google play store. but for every update kaspersky requires parent credentials. I need some solution, so that my child can update application without permission.Secondly my child is not permitted to change profile picture or other related infor...

Youtube links in report are not opening

Kaspersky is logging youtube activities in Chrome browser. When I try to open the activity it opens as broken link. Is there any way I can get the actual link . Images are attached for explanation. Looking forward for support.Thanks & RegardsFaheem

Looking for User time remaining

My child wants to Look how many User time ist remaining.

How to assign a Kaspersky Safe Kid profile to one of few user accounts on a Windows 8 laptop

We have Kaspersky Safe Kid licences on top of KIS licences. I installed one of the Safe Kid licences on an old Window 8 laptop which has multiple Windows user profiles (i.e. that of my wife, our 11-year-old daughter & I). I’ve been trying to link our 11-year-old daughter’s existing Windows user...

screen time limit on website

Hi in the safe kids, can I set time limit for a specific website?

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Kaspersky Security Cloud

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Kaspersky Password Manager

Ваши пароли, документы и данные: всегда в безопасности, всегда под рукой

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Премиум версия

Kaspersky Safe Kids

Ваш незаменимый помощник в защите детей в интернете и реальном мире

Купить

Kaspersky Secure Connection

Простое решение для защиты конфиденциальности и безопасности ценных данных

Купить

Advanced Suite

Kaspersky Internet Security

Fast, flexible security that safeguards your data & privacy without getting in your way.

Buy Renew

Premium Suite

Kaspersky Total Security

Multi-device protection with added parental controls, password management & VPN.

Buy Renew

Kaspersky Small Office Security

A security solution that doesn't demand your attention, letting you focus on your business priorities

Buy Renew

Kaspersky Security Cloud

Protection as individual as you are. A comprehensive solution that adjusts to your online habits and preferences to keep you safe.

Buy

Kaspersky Password Manager

All your passwords, documents & data. All in one place. Always to hand.

Buy

Premium version

Kaspersky Safe Kids

Designed to help you protect all the kids in your family online and beyond

Buy

Kaspersky VPN Secure Connection

Your simple solution for online privacy and exploring more of the Web.

Buy

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