Web Portal Software

Web Portal Software Overview

What is web portal software?

Web portal software is an online tool allowing companies secured, unified, and personalized access to enterprise data and applications. This creates a better and more efficient communication portal between businesses, customers, and internal employees.

Extranet portals (external facing systems) create a gateway through which customers and business partners can access applications and information. Intranet portals (internal-facing systems) create a gateway through which employees can access enterprise systems and data. Portal access is secured by setting up custom user profiles with role-based access that determines which applications and data can be accessed or updated.

Web portal software can be deployed in different ways. The functionality of these portals often overlaps and are capable of supporting additional features geared toward a specific use. They include:

  • Content Portals – consolidate and display content from multiple sources within a business.

  • Integration Portals – join multiple web applications, providing a single point of access to multiple back-end systems and their functionality.

  • Collaboration Portals – support team project efforts through the organization of activities and exchange of information

  • Process Portals – help integrate back-end systems across multiple business divisions such as sales, marketing, finance, and human resources. This unified interface facilitates end-to-end business processing.

Web portal software features:

Some of the most common features found within web portal software include:

  • Collaboration Tools

  • Content Management

  • Document Management

  • Software System Integration

  • Single Sign-On (SSO)

  • System Directory

  • File sharing

  • User Permissions

  • Search/Filter

Web portal software comparison

Usability. It’s important to note what use case each web portal software is designed for before purchasing. Whether it be for content or collaboration, or external or internal customers, some web portals are better suited to assist particular uses. A helpful tip would be to read reviews from other customers for each product and make sure they match the usability you are looking for.


Multi-Device Use. For some businesses, having access to this online portal through multiple devices, such as mobile access, is a vital component of selecting the right vendor. If this is important for your business, be sure the online portal is usable through more than one device.

Pricing Information

There are two primary models for pricing web portal software, depending upon how it is deployed. The first is SaaS (software as a service) deployment and on-service deployment. SaaS deployment involves a monthly subscription fee which costs range from $5 to $20 or more per user, per month. Alternatively, businesses can use an On-premises deployment. Users will pay an up-front cost for this deployment, which can cost between $10,000-$100,000 or more, depending upon the number of users and the features it will support.


Web Portal Products

(1-25 of 39) Sorted by Most Reviews

Jahia Digital Experience Platform

Jahia is a Java-based enterprise content management system. It features an integrated user portal, web publishing and content management, document management, collaboration, and multi-channel publishing.

Verint Community (Telligent)

Verint Connect (based on Telligent Community) is a community and collaboration software platform developed by Telligent Systems and was first released in 2004. Telligent's focus was on offering a platform that can be integrated and extended, but this requires technical expertise.…

OnSemble

The vendor presents OnSemble as more than an employee intranet that keeps everyone connected – but as a digital workplace that makes employees feel valued. OnSemble is designed to keep remote teams engaged, and acts as the culture champion for the organization. With no programming…

Liferay Digital Experience Platform (DXP)

Liferay Digital Experience Platform is an enterprise-grade platform that enables companies to create and connect personalized digital experiences across web, mobile, social, in store and other touchpoints. It provides the technical foundation (deep integration, security and modularity)…

Unifyed Student - Engage

Unifyed Student – Engage helps institutions communicate with students and provide them with a personalized campus experience. It enables students to stay engaged with the campus community and provides them with access to services that can help them graduate. Content ManagementUnifyed…

BoardPad

BoardPad is a meeting and document collaboration solution. Accessible on a range of platforms, with hosted and self-hosted options available, BoardPad gives directors access to their most time-sensitive and confidential information online and offline. The BoardPad team…

Oracle WebCenter Portal

Oracle WebCenter Portal is presented by the vendor as a web platform that allows organizations to create intranets, extranets, composite applications, and self-service portals, providing users a more secure and efficient way of consuming information and interacting with applications,…

Magentrix Customer Success

Magentrix customer success is a solution with case management, knowledge base, FAQ and social collaboration capabilities. Launch a customer portal in days without depending on developers or complex coding. The product offers: Branded portals: custom themes allow companies to provide…

BoardNet Board Portal

HTC Global company CareTech Solutions offers BoardNet Board Portal, a web portal designed to support board members with secure collaboration and accessing documentation, events and announcements, meeting management, as well as search and member directory.

CNSI myHealthButton

CNSI headquartered in Rockville offers myHealthButton, a healthcare web portal supporting mobile access to critical information.

GxCapture

GalaxE.Solutions headquartered in Somerset offers GxCapture, a web portal designed to support customer onboarding with intent capture, and data collection.

Fiserv WC3 Client Portal

WC3 Client Portal from Fiserv is an online production management tool and web-based client control center (or "WC3"), which enables the user to create document content, track production, check inventory and control special requests.

cune-Portal

Cunesoft headquartered in Munich offers cune-Portal, a web portal for sharing documents.

ZyWave MyWave Client Portal

ZyWave headquartered in Milwaukee offers the MyWave Client Portal, a client oriented web portal tool which allows the user to deliver expert advice or self-service help content to customers through the web, privately. MyWave Client Portal is available with ready-to-use tools and…

Symbaloo

Dutch company Symbaloo offers a web portal and homepage allowing the user to save, organize and share online resources using tiles to store links to websites, videos, web docs, and applications, specializing in organization for educational institutions.

start.me

With start.me you can create a browser homepage for yourself or for your team. This allows you to start every internet session with your online (business) tools and resources in one convenient overview. Using start.me means more efficient Web Browsing. On start.me you can create…

Feedly Pro

Feedly Pro extends on the popular news feed aggregator's free version capabilities, allowing the user to search followed articles, setup workflows (via Zapier), send finds to social media sites and followers or publish to notebooks or social media management tools (e.g. OneNote, Evernote,…

iPortal

iStaff Software in Atlanta offers iPortal, a suite of applications for staffing agencies including an Employee Portal and Client Portal for sharing important information, as well as an Executive Dashboard for viewing KPIs and branch profitability metrics.

Unily

Unily is the employee experience platform from the company of the same name in Lower Eashing, a digital workplace that aims to power better work for everyone. It can be used for internal communications, customer or employee portal.

Ovid Discovery

Ovid Discovery is a discovery and delivery platform focused on medical content, from Wolters Kluwer. It presents a central portal homepage consolidating all library resources and services into one place so users are aware of everything a library has to offer.

Wolters Kluwer webdesk

Wolters Kluwer offers webdesk as a communication portal between professional firms and its clients, boasting simplicity, completeness and automation, with services and communications integrated with Wolters Kluwer firm management solutions. It is sold primarily in Italy.

Siemens Totally Integrated Automation (TIA) Portal

Totally Integrated Automation Portal (TIA Portal) from Siemens is an automation engineering framework that gives users unrestricted access to the complete range of digitalized automation services, from digital planning to integrated engineering and transparent operation. The vendor…

Rapid Portal by Zuar

Rapid Portals are a way to provide branded Tableau dashboards to audiences. With it, the vendor states users can monetize data with a white-labelled solution, or provide secure access to those outside of corporate firewalls. Zuar is a National Tableau Partner with trusted solutions…

Frequently Asked Questions

What does web portal software do?

Web portal software allows a customer or employee to have a single point of access to enterprise applications and data. Web portal software is often deployed to support collaboration, access to content, connect data from multiple applications, and streamline business processes.

What are the benefits of using web portal software?

There are several benefits associated with using web portal software:

  • Efficiency Gains: A web portal saves time, money, and effort by permitting customers, business partners, and employees to communicate, collaborate, find information, access services, or solve problems themselves. This improves customer relations and makes for a more efficient workplace. Self-service capabilities empower both employees and customers.
  • Secure Access: Single point access and single sign-on features streamline and secure access to resources.
  • Scalability: Web portal technology is readily scalable and highly flexible, supporting your business as it grows.
  • Improved Experience: Analytic tools improve customer and employee experiences, depending on whether your web portal is internal or external-facing.

How much does web portal software cost?

SaaS (Software-as-a-Service) deployments can cost between $5-$20/user/month, though premium plans may cost more. On-premises deployments have a one-time licensing fee that can range from $10,000-$100,000 or more, depending upon the number of users and features it will support.