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12/28/2020
Description of Work
PM of heat pump
Category heating & air conditioning/hvac
Services Performed? Yes
Work Completed On 12/28/2020
Service Provider Response
Hi [Member Name Removed]! We are quite confused about this review, as we do not know who this is referring to within our company. If it was five years ago, that was before we had either of our two most recent CRM’s, so we are not able to look into it. That said, none of our technicians perform side work, and we heavily disapprove of this kind of behavior. We can guarantee that this would not happe...12/28/2020
Description of Work
Installation and maintenance of HVAC
Category heating & air conditioning/hvac
Cost $15,000
Services Performed? Yes
Work Completed On 12/27/2020
Service Provider Response
As someone who puts a lot of value in the reputation of my business (on Google, where this review was initially left, but on all platforms including Angie’s List), it definitely hurts to see that [Member Name Removed] and [Member Name Removed] feel the need to leave this review all over the internet. That said, I knew that [Member Name Removed] was upset after our most recent conversation, as was ...12/01/2020
Description of Work
I need to add another duct into the master bedroom for a better supply because it does not cool well enough.
Category heating & air conditioning/hvac
Hire Again? Yes
Work Completed On 12/01/2020
10/19/2020
Description of Work
New A/C unit
Category heating & air conditioning/hvac
Services Performed? Yes
Hire Again? Yes
Work Completed On 10/19/2020
07/12/2020
Description of Work
Repair AC unit
Category heating & air conditioning/hvac
Cost $190
Services Performed? Yes
Work Completed On 06/22/2020
Service Provider Response
Hi [Member Name Removed], I am sorry to hear about your experience with your AC company. My business, Air Express LLC, does not typically service Clearwater and was a little confused to see the location and review here. I did look into our CRM to try and locate this job within our CRM to see if there was perhaps an exception that we made but I was unable to see any job history using your name. If ...06/15/2020
Description of Work
AC checkup
Category heating & air conditioning/hvac
Cost $225
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/15/2020
Service Provider Response
Thanks Mr [Member Name Removed]!!04/15/2020
Description of Work
Replacement of entire HVAC
Category heating & air conditioning/hvac
Services Performed? Yes
Hire Again? Yes
Work Completed On 04/15/2020
03/21/2020
Description of Work
air conditioner maintenance checkup
Category heating & air conditioning/hvac
Services Performed? Yes
Hire Again? Yes
Work Completed On 03/21/2020
07/29/2019
Description of Work
A/C repair
Category heating & air conditioning/hvac
Services Performed? Yes
Hire Again? Yes
Work Completed On 07/23/2019
05/22/2019
Description of Work
AC Tune up and cleaning
Category heating & air conditioning/hvac
Cost $45
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/16/2019
Air conditioning & heating services: installation, maintenance, and repair. Indoor air quality services: duct replacement and repair. We also offer ductless mini split systems.
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