Gandi.net Status

Emergency operation on Hosting Cloud and VPS on a storage unit at FR-SD6

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 13, 10:52 UTC

Update - We are continuing to work on a fix for this issue.
Aug 13, 10:36 UTC

Identified - The issue has been identified and a fix is being implemented.
Aug 13, 10:25 UTC

Investigating - An emergency operation of our Cloud and VPS on FR-SD6 has been scheduled today.
An issue has been spotted in our storage system, causing storage to be unavailable for a short period of time.
The VMs may need to be restarted, further information will be provided as soon as possible.
Thank you for your understanding.
Aug 13, 10:25 UTC

Domain name registration Operational

DNS Operational

LiveDNS Operational

{abc}.dns.gandi.net Operational

ns6.gandi.net Operational

Gandimail Operational

SMTP in Operational

SMTP out Operational

Roundcube webmail Operational

Sogo webmail Operational

Access (IMAP/POP3) Operational

Hosting Operational

Simple Hosting FR-SD3 Operational

Simple Hosting FR-SD5 Operational

Simple Hosting FR-SD6 Operational

Simple Hosting LU-BI1 Operational

Cloud FR-SD3 Operational

Cloud FR-SD5 Operational

Cloud FR-SD6 Operational

Cloud LU-BI1 Operational

GandiCloud VPS FR-SD6 Operational

Portal Operational

www.gandi.net Operational

Billing / payments Operational

admin.gandi.net Operational

shop.gandi.net Operational

Go Sitebuilder Operational

APIs Operational

PUBLIC API v4 Operational

PUBLIC API v5 Operational

Web redirection services Operational

Network Operational

SSL Certificates Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[Production] Registry Pir Maintenance Aug 14, 10:00-12:00 UTC

Registry Pir Maintenance

List of TLD(s) impacted:
ngo, ong, org, xn--c1avg, xn--i1b6b1a6a2e, xn--nqv7f

Maintenance Window: 2021-08-14 10:00AM UTC - 2021-08-14 12:00PM UTC

No action on these domains will be possible during this outage.
Posted on Aug 9, 11:45 UTC

[Production] Registry Ficora Maintenance Aug 15, 06:00-10:00 UTC

Registry Ficora Maintenance

List of TLD(s) impacted:
fi

Maintenance Window: 2021-08-15 06:00AM UTC - 2021-08-15 10:00AM UTC

No action on these domains will be possible during this outage.
Posted on Aug 12, 14:04 UTC

[Production] Registry Afilias Maintenance Aug 18, 10:00-12:00 UTC

Registry Afilias Maintenance

List of TLD(s) impacted:
ac, archi, bet, bio, black, blue, green, info, io, kim, lgbt, llc, mobi, organic, pet, pink, poker, pro, promo, red, sh, shiksha, ski, vote, voto, xn--5tzm5g, xn--6frz82g

Maintenance Window: 2021-08-18 10:00AM UTC - 2021-08-18 12:00PM UTC

No action on these domains will be possible during this outage.
Posted on Aug 9, 11:46 UTC

[Production] Registry Afilias Maintenance Aug 18, 10:00-12:00 UTC

[Production] Registry Pir Maintenance Aug 18, 10:00-12:00 UTC

Registry Pir Maintenance

List of TLD(s) impacted:
ngo, ong, org, xn--c1avg, xn--i1b6b1a6a2e, xn--nqv7f

Maintenance Window: 2021-08-18 10:00AM UTC - 2021-08-18 12:00PM UTC

No action on these domains will be possible during this outage.
Posted on Aug 12, 13:57 UTC

[Production] Registry Nic.ch Maintenance Aug 19, 05:00-05:30 UTC

Registry Nic.ch Maintenance

List of TLD(s) impacted:
.ch, .li

Maintenance Window: 2021-08-19 05:00AM UTC - 2021-08-19 05:30AM UTC

No action on these domains will be possible during this outage.
Posted on Jul 16, 16:01 UTC

[OT&E;] Registry Afnic Maintenance Aug 19, 07:00-09:00 UTC

Registry Afnic Maintenance

List of TLD(s) impacted:
alsace, paris, bzh, corsica, museum

Maintenance Window: 2021-08-19 07:00AM UTC - 2021-08-19 09:00AM UTC

No action on these domains will be possible during this outage.
Posted on Aug 9, 11:49 UTC

[Production] Registry Sgnic Maintenance Aug 21, 16:00 - Aug 22, 00:00 UTC

Registry Sgnic Maintenance

List of TLD(s) impacted:
sg, xn--clchc0ea0b2g2a9gcd, xn--yfro4i67o

Maintenance Window: 2021-08-21 04:00PM UTC - 2021-08-22 12:00AM UTC

No action on these domains will be possible during this outage.
Posted on Aug 9, 11:42 UTC

[Production] Registry HexonetEPP Maintenance Aug 28, 07:00-11:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jul 30, 13:30 UTC

Scheduled - Registry HexonetEPP Maintenance

List of TLD(s) impacted:
af, am, at, au, cat, cm, cx, cz, es, gr, gs, gy, hk, hn, ht, im, it, jp, ki, la, lt, lu, lv, mg, ms, mu, nf, nl, no, nu, pe, ph, pl, pt, ro, ru, sb, se, si, tl, uy.com, xn--j6w193g, xn--p1ai, xn--qxam

Maintenance Window: 2021-08-28 07:00AM UTC - 2021-08-28 11:00AM UTC

No action on these domains will be possible during this outage.
Jul 30, 09:20 UTC

[Production] Registry Technical Provider Hexonet Maintenance Aug 28, 07:00-11:00 UTC

Registry Technical Provider Hexonet Maintenance

List of TLD(s) impacted:
.de, .au, .it, .es, .nl, .se, .lu, .nz, .at, .jp, .ru, .pl, .pt, .cat,
.im, .gr, .dk, .hk, .cz, .ro, .lt, .pe, .no, .la, .mu, .lv, .ie, .af,
.nu, .gy, .ph, .ht, .cx, .am, .cm, .mg, .si, .sk, .hn, .gs, .tl, .ms,
.xn--p1ai, .sb, .ki, .xn--j6w193g, .nf

Maintenance Window: 2021-08-28 07:00AM UTC - 2021-08-28 11:00AM UTC

No action on these domains will be possible during this outage.
Posted on Jan 29, 17:13 UTC

[Production] Registry Sgnic Maintenance Aug 29, 16:00 - Aug 30, 00:00 UTC

Registry Sgnic Maintenance

List of TLD(s) impacted:
sg, xn--clchc0ea0b2g2a9gcd, xn--yfro4i67o

Maintenance Window: 2021-08-29 04:00PM UTC - 2021-08-30 12:00AM UTC

No action on these domains will be possible during this outage.
Posted on Aug 9, 11:43 UTC

[Production] Registry Afnic Maintenance Aug 30, 05:00-06:00 UTC

Registry Afnic Maintenance

List of TLD(s) impacted:
fr, pm, re, tf, wf, yt

Maintenance Window: 2021-08-30 05:00AM UTC - 2021-08-30 06:00AM UTC

No action on these domains will be possible during this outage.
Posted on Aug 9, 11:51 UTC

[OT&E;] Registry Nic.ch Maintenance Aug 31, 06:00-11:30 UTC

Registry Nic.ch Maintenance

List of TLD(s) impacted:
.ch, .li

Maintenance Window: 2021-08-31 06:00AM UTC - 2021-08-31 11:30AM UTC

No action on these domains will be possible during this outage.
Posted on Jul 16, 16:03 UTC

[Production] Registry Sgnic Maintenance Sep 5, 16:00 - Sep 6, 00:00 UTC

Registry Sgnic Maintenance

List of TLD(s) impacted:
sg, xn--clchc0ea0b2g2a9gcd, xn--yfro4i67o

Maintenance Window: 2021-09-05 04:00PM UTC - 2021-09-06 12:00AM UTC

No action on these domains will be possible during this outage.
Posted on Aug 9, 11:43 UTC

[Production] Registry Nic.ch Maintenance Sep 9, 05:00-05:30 UTC

Registry Nic.ch Maintenance

List of TLD(s) impacted:
.ch, .li

Maintenance Window: 2021-09-09 05:00AM UTC - 2021-09-09 05:30AM UTC

No action on these domains will be possible during this outage.
Posted on Jul 16, 16:01 UTC

[OT&E;] Registry Nic.ch Maintenance Sep 14, 06:00-11:30 UTC

Registry Nic.ch Maintenance

List of TLD(s) impacted:
.ch, .li

Maintenance Window: 2021-09-14 06:00AM UTC - 2021-09-14 11:30AM UTC

No action on these domains will be possible during this outage.
Posted on Jul 16, 16:04 UTC

[Production] Registry Nic.ch Maintenance Sep 30, 05:00-05:30 UTC

Registry Nic.ch Maintenance

List of TLD(s) impacted:
.ch, .li

Maintenance Window: 2021-09-30 05:00AM UTC - 2021-09-30 05:30AM UTC

No action on these domains will be possible during this outage.
Posted on Jul 16, 16:02 UTC

[Production] Registry Technical Provider Hexonet Maintenance Nov 20, 08:00-12:00 UTC

Registry Technical Provider Hexonet Maintenance

List of TLD(s) impacted:
.de, .au, .it, .es, .nl, .se, .lu, .nz, .at, .jp, .ru, .pl, .pt, .cat,
.im, .gr, .dk, .hk, .cz, .ro, .lt, .pe, .no, .la, .mu, .lv, .ie, .af,
.nu, .gy, .ph, .ht, .cx, .am, .cm, .mg, .si, .sk, .hn, .gs, .tl, .ms,
.xn--p1ai, .sb, .ki, .xn--j6w193g, .nf

Maintenance Window: 2021-11-20 08:00AM UTC - 2021-11-20 12:00PM UTC

No action on these domains will be possible during this outage.
Posted on Jan 29, 17:13 UTC

Past Incidents

Aug 13, 2021

Unresolved incident: Emergency operation on Hosting Cloud and VPS on a storage unit at FR-SD6.

Aug 12, 2021

No incidents reported.

Aug 11, 2021

No incidents reported.

Aug 10, 2021

[Production] Registry CentralNic Maintenance

Completed - The scheduled maintenance has been completed.
Aug 10, 19:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 14:00 UTC

Scheduled - Registry CentralNic Maintenance

List of TLD(s) impacted:
ae.org, art, auto, autos, baby, bar, beauty, best, blog, boats, bond, br.com, build, cam, car, cars, ceo, cfd, cn.com, co.com, college, com.de, coop, cyou, de.com, desi, design, eu.com, fans, feedback, fm, forum, frl, fun, gay, gb.net, gd, gr.com, hair, homes, host, hu.net, icu, in.net, ink, jp.net, jpn.com, love, luxury, makeup, monster, motorcycles, online, ooo, press, protection, pw, qpon, quest, radio.am, radio.fm, reit, rent, rest, ru.com, sa.com, saarland, sbs, se.net, security, site, skin, space, storage, store, tech, theatre, tickets, uk.com, uk.net, uno, us.com, us.org, vg, website, wiki, xyz, yachts, za.com, gent

Maintenance Window: 2021-08-10 02:00PM UTC - 2021-08-10 07:00PM UTC

No action on these domains will be possible during this outage.
Jul 16, 15:49 UTC

[Production] Registry Verisign Maintenance

Completed - The scheduled maintenance has been completed.
Aug 10, 18:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 14:02 UTC

Scheduled - Registry Verisign Maintenance

List of TLD(s) impacted:
com, net

Maintenance Window: 2021-08-10 02:00PM UTC - 2021-08-10 06:00PM UTC

No action on these domains will be possible during this outage.
Aug 9, 11:47 UTC

Issue with registry technical provider hexonet

Resolved - This incident has been resolved.
Aug 10, 13:14 UTC

Investigating - We are currently investigating an issue with the technical registry provider hexonet.

List of TLD(s) impacted:
.de, .au, .it, .es, .nl, .se, .lu, .nz, .at, .jp, .ru, .pl, .pt, .cat,
.im, .gr, .dk, .hk, .cz, .ro, .lt, .pe, .no, .la, .mu, .lv, .ie, .af,
.nu, .gy, .ph, .ht, .cx, .am, .cm, .mg, .si, .sk, .hn, .gs, .tl, .ms,
.xn--p1ai, .sb, .ki, .xn--j6w193g, .nf

You could encounter issue on operations on impacted TLDs.
Aug 10, 12:56 UTC

[Production] Registry SIDN Maintenance

Completed - The scheduled maintenance has been completed.
Aug 10, 05:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 03:00 UTC

Scheduled - Registry SIDN Maintenance

List of TLD(s) impacted:
.nl

Maintenance Window: 2021-08-10 03:00AM UTC - 2021-08-10 05:00AM UTC

No action on these domains will be possible during this outage.
Aug 6, 06:10 UTC

Aug 9, 2021

Emergency maintenance on Hosting Cloud

Resolved - The maintenance has been completed.
Aug 9, 14:57 UTC

Identified - The issue has been identified and a fix is being implemented.
Aug 9, 09:48 UTC

Investigating - To ensure an optimal quality of service, an emergency maintenance of our Cloud has been scheduled today.
The VMs will need to be restarted.
Thank you for your understanding.
Aug 9, 09:48 UTC

Aug 8, 2021

No incidents reported.

Aug 7, 2021

PaaS SD5 node issue

Resolved - This incident has been resolved.
Aug 7, 00:37 UTC

Investigating - We are currently investigating this issue.
Aug 6, 23:51 UTC

Aug 6, 2021

Incident on gdn registry

Resolved - This incident has been resolved.
Aug 6, 20:19 UTC

Update - We are still working with the gdn registry to fix this problem.
Aug 6, 13:11 UTC

Identified - The issue has been identified and a fix is being implemented.
Aug 6, 10:16 UTC

Investigating - We are aware of a service degradation on sgnic registry. Our ops team is working on it.

Operation under gdn tld are not possible right now.

We will keep you updated asap.
Thank you for your understanding.
Aug 6, 10:16 UTC

Aug 5, 2021

.FR availability

Resolved - This incident has been resolved.
Aug 5, 21:32 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 16:59 UTC

Update - We are continuing to work on a fix for this issue.
Aug 5, 16:24 UTC

Identified - The issue has been identified and a fix is being implemented.
Aug 5, 15:01 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 15:01 UTC

.FR availability

Resolved - This incident has been resolved.
Aug 5, 15:01 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 14:52 UTC

Investigating - We are currently investigating this issue.
Aug 5, 14:50 UTC

Aug 4, 2021

Incident on Sgnic registry

Resolved - This incident has been resolved.
Aug 4, 15:25 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 14:13 UTC

Investigating - We are aware of a service degradation on sgnic registry. Our ops team is working on it.

Operation under sg, xn--clchc0ea0b2g2a9gcd, xn--yfro4i67o tld are not possible right now.

We will keep you updated asap.
Thank you for your understanding.
Aug 4, 13:03 UTC

Aug 3, 2021

[Production] Registry Afilias Maintenance

Completed - The scheduled maintenance has been completed.
Aug 3, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 10:00 UTC

Scheduled - Registry Afilias Maintenance

List of TLD(s) impacted:
ac, archi, bet, bio, black, blue, green, info, io, kim, lgbt, llc, mobi, organic, pet, pink, poker, pro, promo, red, sh, shiksha, ski, vote, voto, xn--5tzm5g, xn--6frz82g

Maintenance Window: 2021-08-03 10:00AM UTC - 2021-08-03 12:00PM UTC

No action on these domains will be possible during this outage.
Jul 23, 15:35 UTC

[Production] Registry Pir Maintenance

Completed - The scheduled maintenance has been completed.
Aug 3, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 10:00 UTC

Scheduled - Registry Pir Maintenance

List of TLD(s) impacted:
ngo, ong, org, xn--c1avg, xn--i1b6b1a6a2e, xn--nqv7f

Maintenance Window: 2021-08-03 10:00AM UTC - 2021-08-03 12:00PM UTC

No action on these domains will be possible during this outage.
Jul 23, 15:35 UTC

Network maintenance on cloud product

Completed - The scheduled maintenance has been completed.
Aug 3, 08:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 07:30 UTC

Scheduled - We will perform a network maintenance on our cloud product, on all datacenters, on 2021-08-03 from 7:30 UTC to 8:30 UTC. Running VMs will not be impacted, however creating new VMs will not be possible during the maintenance.
Aug 2, 11:41 UTC

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

[Production] Registry HexonetEPP Maintenance

Completed - The scheduled maintenance has been completed.
Jul 31, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 07:01 UTC

Scheduled - Registry HexonetEPP Maintenance

List of TLD(s) impacted:
.AR, .AU, .BANK, .BARCELONA, .BOND, .COMPARE, .COM.BR, .CX, .CYOU, .DEALER, .GAY, .INSURANCE, .LA, .MADRID, .MONSTER, .NEW, .SELECT, .SG

Maintenance Window: 2021-07-31 07:00AM UTC - 2021-07-31 11:00AM UTC

The mentioned TLDs will be affected by a service interruption and/or timeout.
Jul 30, 09:28 UTC

[Production] Registry Hexonet Technical Provider Maintenance

Completed - The scheduled maintenance has been completed.
Jul 31, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 07:00 UTC

Scheduled - Registry Hexonet Technical Provider Maintenance

List of TLD(s) impacted:
.AR, .AU, .BANK, .BARCELONA, .BOND, .COMPARE, .COM.BR, .CX, .CYOU, .DEALER, .GAY, .INSURANCE, .LA, .MADRID, .MONSTER, .NEW, .SELECT, .SG

Maintenance Window: 2021-07-31 07:00AM UTC - 2021-07-31 11:00AM UTC

No action on these domains will be possible during this outage.
Jul 2, 13:01 UTC

Jul 30, 2021

[Production] Registry dns.PL Maintenance

Completed - The scheduled maintenance has been completed.
Jul 30, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 03:00 UTC

Scheduled - Registry dns.PL Maintenance

List of TLD(s) impacted:
PL

Maintenance Window: 2021-07-30 03:00AM UTC - 2021-07-30 05:00AM UTC

No action on these domains will be possible during this outage.
Jun 24, 15:25 UTC

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