Matching on Angi
HVAC Companies
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I was told by one company (a much larger company with high visibility in this area) that my downstairs furnace was rusted and was posing a safety hazard. Customer First Heating and Cooling inspected the same furnace and indicated that other than some rust, probably from the air conditioning coil, the furnace was perfectly safe. I was prepared to buy a new furnace, but based upon Customer First's advice I can avoid that expense. The Customer First representative told me that whenever they discover an unsafe furnace, they turn the furnace off and make a notation on the customer receipt. If the customer turns the furnace back on, it is at the customer's risk. It was extremely refreshing to deal with a company that is honest and straightforward. When the time comes for me to buy a new furnace I will definitely buy it from Customer First Heating and Cooling.