Great service
Great service, and always ready to help.
Smart DNS Proxy Reviews
3,583 • Excellent
4.6
Great service
Great service. work like magic.
Excellent service
Excellent service! they are always good to respond, and do so in a timely fashion. Great customer service.
If you live in remote countries
If you live in remote countries, Smart DNS Proxy is a must have, just because it works!
In addition, the support team (in case you run into setup or other problems) is excellent, responsive, efficient, professional and... simply Amazing.
Excelente service
Excelente service, doing the work without much effort, and the support response is quick...
Only the latest review will count in the company's TrustScore
This service just works!
This service just works!
And it works very well.
A little bit of setup required for some devices, and care must be taken if you have a dynamic IP address (or use a dyndns type service), but once it's set up you can forget about it.
Their support lines (in the very rare occasions when you may need to use them) are very responsive.
I recommend this service without hesitation.
Problem Solved
Unbeknown to me, French TV changed its settings. Smart DNS (Hubert) to the rescue quickly sorted it out. Great service.
Only the latest review will count in the company's TrustScore
Jericho was prompt and polite in…
Jericho was prompt and polite in telling me that
it will take time to help with my problem.
I love my DNS Proxie.
Betty L Gray
Only the latest review will count in the company's TrustScore
My issue was delt with in a timely…
My issue was delt with in a timely manner and communication was great
Prompt efficient
Having used smart dns for 8 years is testament to my satisfaction. On problems speedy and helpful - I know I can rely on them and I am no tech expert = so am grateful.
Only the latest review will count in the company's TrustScore
Thorough customer service
Thorough customer service. Whenever I experience a problem or something that is not right, I reach out and I get a detailed description of what to do or what is happening. The issues is then resolved quickly.
Only the latest review will count in the company's TrustScore
Fantastic company with excellent…
Fantastic company with excellent customer service.
Been using for a few years now and all…
Been using for a few years now and all my friends use as well. Very reliable and if you have any issues, support team is always really helpful and quick to reply. Wouldn’t use any other DNS service.
Way too often does it need a lengthy…
Way too often does it need a lengthy reconfiguration, and they have massive browser issues regarding their chat, which shuts down constantly
Reply from Smart DNS Proxy
Hello Henrik, thank you for your review. We are sorry for the trouble you've experienced on the chat. Can you please reach us via ticket and our 24/7 live support can investigate this issue. Thank you again.
Reliable service
I find this a very stable/reliable DNA service. Recently used online support for an access problem and received a fast response which fixed the problem.
I'm having issues with Hulu and instead…
I'm having issues with Hulu and instead of providing me with the usual courteous service, I received a condescending reply full of attitude.
Reply from Smart DNS Proxy
Hello Minh, thank you for your review. Hulu is working properly in our network. However as we investigated, hulu was experiencing network issue itself in US affecting few of our users as well. Hulu is already aware of this issue and they seem to have fixed this issue already. Please reach our 24/7 live support team with a ticket if you are still experiencing any outage. Thank you.
Only the latest review will count in the company's TrustScore
Simple is the new Gold
Simple is the new Gold, an excellent service, great support, easy to use
Streaming content from UK failed 22 Feb…
Streaming content from UK failed 22 Feb 2021 and reported at 0906 Portugal Time. First diagnostic response recieved 45 minutes later, very fast by normal standards The engineering tem persisted in their investigations despite their servers operating correctly. The problem was the Portuguese network provider who has corrected their fault. First prize to the SDP team who solved a problem not caused by their own equipment. Throughout the 4 day period the team maintained regular and courteous contact with me. Thank you all once more.