Helped me figure everything out amazing…
Helped me figure everything out amazing great service!!!
PureVPN Reviews
12,660 • Excellent
4.7
I've been using PureVPN for years...
Using PureVPN for years after trying multiple other providers. Great service and speed. Never had any issues and any queries or support I requested was always too class. Recently had some queries and received excellent service from Ethan. Full ratings for this service.
Extremely helpful
Extremely helpful. Put the time in to figure out the issue, turns out it was just user error. But, stuck through it the entire time.
Totally trustworthy and professional
Totally trustworthy and professional . Scott summer was great . And excellent in his job . Definitely has great knowledge. Helped in second and solved my problem . . Highly recommend his service
spent hours in troubleshooting but…
spent hours in troubleshooting but thanks to Scott he saved my day.
Scott Summers helped me promptly and…
Scott Summers helped me promptly and guided me through. provided a quick resolution to my concern.
Thank you!
ADAM REEDS is a genuine agent with full of product knowledge .
I love to more than 5 star to ADAM REEDS if I could but it is only 5 star available. My VPN connection through pure PVN app were not working and I was trying with at least 4 agent and they were failed fixed it . But ADAM REEDS took only few minute to solve the problem. Thank you very much for your genuine knowledge and understanding the problem. I wish your success in future.
Only the latest review will count in the company's TrustScore
resolved my problem
resolved my problem. thanks.
Shawn is the best!
Shawn helped me with everything I needed and he was extremely kind and friendly! Made my day!
Shawn was my Tech person and he was…
Shawn was my Tech person and he was knowledgeable and he knew exactly what I needed
This is a wonderful and the best…
This is a wonderful and the best premium VPN so far. I would like to Appreciate Shawn for his wonderful assistance he was so fast to work upon my issue.
thanks Scott for the help he got my…
thanks Scott for the help he got my static IP running
Scott was a great help
Scott was a great help. I had an issue with port forwarding and running through some testing he raised the case to Level 2 support to get the issue rectified quickly
Customer service by Alex was top notch
Customer service by Alex was top notch. He was understanding and empathetic. Gave me option and resolved my enquiry in a short amount of time
Great PureVPN Live Chat assistance by Simon
Had a problem with PureVPN not connecting to locations following an upgrade on iOS. Simon from Live Chat expertly guided me through resolving the problem.
Best value VPN out there
Best value VPN out there. Amazing deals every year and they claim no logs are kept. pretty stable and fast for the most part and great customer service with quick responses. Thank you PureVPN!
Reply from PureVPN
Hi Cliff, thanks for taking the time to share your valuable opinion about PureVPN with the Trust Pilot community. We take pride in giving outstanding service to each and every customer and overjoyed to receive your compliments and appreciation.
Only the latest review will count in the company's TrustScore
Reply from PureVPN
Hi Carl, thank you for the kind words regarding our service and support staff! We are happy to have you with us!
Simon was extremely helpful
Simon was extremely helpful. just when i thought the problem was solved i had another issue but he was able to quickly fix that too. He is an asset to your team. Thx for having great staff and service.
Reply from PureVPN
Hi Will, thank you so much for the appreciation. We at PureVPN highly value customers like you and it is because of you that we remain motivated to keep our services top notch and up to the mark. Ensuring smooth and seamless activity in any way we can. Thank you again!
Great customer support from Scott
Great customer support from Scott. We fix all the problems.
Reply from PureVPN
Hi Miha, thank you so much for the amazing review. We're sure that Scott will be thrilled to hear that, as are we! Keep Enjoying Complete Internet Freedom with PureVPN.