Refrigerator stopped running. I called and set up an appointment for late one afternoon, and the guy showed up and fixed a little part that probably only cost a few bucks. Nonetheless, he explained the minimum charge was $135, but I acted like I was having a heart attack and he knocked a little off. All in all, I know it costs money to stock a truck with parts, train people and have them driving all over to fix refrigerators, so I'm pretty happy and I wrote him a check on the spot. I'm not as happy with a GE refrigerator that breaks after only five years, but the service was acceptable. If I could write reviews for GE refrigerators on Angie's List, they would get an F.