It’s one of those calls you don’t want to get in the middle of the night. My tenant called me up at 2 AM in the morning saying a lot of water was dripping from the ceiling into his bedroom. I went to investigate and found water everywhere. I shut the external water cut-off and called Carroll Valcour (aka Val) in the morning. It was Sunday and Val was in the unit 2-3 hours later. I had water leak from old galvanized piping. To prevent future leaks, I decided to replace all galvanized piping in the ceiling (i.e. under the floor of the top unit). Val used Toto’s Plumbing as subcontractor for doing the plumbing (see separate report) and the dry walling and painting was done by Val. Val also completed other handyman related work Overall, satisfactory or “B” experience given that I had an emergency and missing laptop. I would have given Val an “A” except he gets “C” for cleanliness and “F” care for tenant property. The “F” stems from a tenant computer that went missing while the tenant unit was under Val’s care. However, Val paid for that and I have used him again for other handyman jobs.