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Kaspersky Safe Kids

Get help with Kaspersky Safe Kids for Windows, macOS, Android and iOS

452 Topics
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New device usage view

Hi everyone! In July we released new functionality in Kaspersky Safe Kids for Android. Previously, when permitted device-use time was up, kids could not use apps on their Android devices apart from “exclusions” – apps pre-approved by their parents to be accessible even when the device gets blocked. ...

Article Kaspersky Safe Kids - info, purchase

Kaspersky Safe Kids is a multi-platform solution that provides protection for your children. You must have a My Kaspersky account in order to use Kaspersky Safe Kids. If you do not have an account, you can create one right away.You can install Kaspersky Safe Kids on Windows, Android, iOS, and Mac de...

KSK not able to block some pages in EDGE/Chrome icognito mode in Win 10. Android version does it.

Hi!I’m using KSK Premium version 1.0.5.8153 on several devices, MAC, IOS, Android, Windows.I noticed that some pages i.e. explicit adult pages on Reddit webpage are not being blocked on incognito mode for Edge (crhomium Version 92.0.902.67) or Chrome (Version 92.0.4515.131) KSK can block such pages...

Device usage not reporting

Good day,I just installed Safe Kids on my two daughter’s laptops, both are showing as connected, but the Allie laptop is not reporting device usage, apps, etc.. The Ava-laptop appears to be reporting accurately.If there is a known way to disable, they will figure it out. Thanks,Scott

KSK loses connection/can't control kid's phone although the device is listed under my devices in My Kaspersky

I have installed KSK on both my phone and child's device (JNY-LX1/HUAWEI P40 lite/). I have cteated a profile for my kid and it worked for some minutes after which it suddenly loses connection with my kid's device. When trying to re-link my kid's profile to the corresponding device using my (the par...

How to assign a Kaspersky Safe Kid profile to one of few user accounts on a Windows 8 laptop

We have Kaspersky Safe Kid licences on top of KIS licences. I installed one of the Safe Kid licences on an old Window 8 laptop which has multiple Windows user profiles (i.e. that of my wife, our 11-year-old daughter & I). I’ve been trying to link our 11-year-old daughter’s existing Windows user...

ksk can't filter on my macbook air chrome

hi. my kid using macbook air and os bigsur ver 11.4i’ve already block youtube but they still can open it using chrome. installed in the computer ksk ver 1.6.0.143.already uninstalled and installed it back, delete history, cache, and cookies. but still they can open it. what i must do? thanks.

screen time limit on website

Hi in the safe kids, can I set time limit for a specific website?

Kaspersky Safe Kids - Bypassing

Hi, I would like to report that it is so easy to bypass Kaspersky on my kid's Redmi Note 8 Pro. I have attached a video for you to take a look. Just by clearing off all the programs and somehow, Kaspersky will be turned off for a good 7 to 8 mins or sometimes longer and my kid is able to access all...

Screen stays black after enter password

I have Windows 10 and Kapersky Kids safe. On the kid-account, when we enter the password and hit enter, the screen goes black and we only see the mouse pointer. The only way is to hit ctrl-alt-delete, log off and log in again. How can we fix this?

App usage limits not working when listening to audio books

Hello, I wanted to post a follow up on this post from NorwayDad:Did this ever get resolved? I’m thinking of subscribing to Kaspersky Safe Kids, but an important piece of functionality we need is to limit our kids audiobook time to a reasonable 2-3 hours a day. Without that, our kids have a tendenc...

I would really like to speak with somone about becomeing a partner. [merged with redux]

I would really like to speak with somone about becomeing a partner. I am the ceo of JoinGrowth.tech I teach children online internet saftey and how to reconized the danger and find out you it is on the other end with our software. My limitation are only so far and want to find out if i can partner...

texts?

I purchased premium. Can I see text messages and deleted messages? I was under the impression I could

Software vs PC Timezone

Somehow my son’s PC and the kaspersky safe kids software are in different time zones (EST vs PCT). I don’t know why but it is annoying as hell. I’ve set time limits and hours he can use his PC but because of the two different time zones the PC is being blocked when it shouldn’t. I looked all over th...

Smartphone won’t turn on [SPLIT]

Dear Kaspersky Team.This is not the way that Kaspersky should work.I deinstalled Kaspersky on my Smartphone since then the Smartphone won’t turn on !Greetings

Notify me when Safe Kids app turned off

Hi, My kid managed to hack my password and he turned off the app, I changed the password, however I would like to be notified whenever the app is turned off. Regards,Emad

Help - cannot delete safe kids profile from iphone

I am trying to remove safe kids profile from my daughters iPhone. Following all steps I am provided with a 4 figure code from Kapersky to remove. the iPhone is asking for a 6 figure code and so the 4 figure code provided is not recognised.

Unable to instantly block and unblock websites?

Hi.I dont know if there is a problem with my setup or if this is normal behaviour of the app?I allow kids access to youtube most of the time, but there are times when they need to do some work on their laptops, so during this time I want to block YouTube website. However, whenever I try to block (i...

safe kids wrong email

Hello, I created an account in safe kids and I don't remember the password, so I wrote my email wrong, so I can't recover the password, how can I recover my account? I need help, thanks.

I am trying to install a french language learning device on IPad but that Safe Kids is blocking, the IOS version is 14.6 on second generation Ipad Pro.

I need to install DK 15 minute Language Course on my Ipad for the kids

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